Overpriced staff not helpful only one person to help with questions and wasn't a good experienceread more

The employees here are pretty nice, they really want to help their customers. The items they sell…read moreare made of pretty good materials and sewn very well. It is definitely worth checking out.

I recently went to the Knoxville store looking for suit for my son's upcoming wedding. I was helped…read moreby Zach, the store manager. He walked me through what I was looking for, various options, current sales/deals. He left me to ponder/talk to my wife then circle back around to see how we were doling. He had an absolutely fantastic eye in mix/match colors with the suit , shirts and ties. Great sales techniques, no hard pressure. I was so happy with the clothes and price! I really appreciated his help. I hate shopping and he made it pleasant! I will be back. I highly recommend visiting him.

I went on black friday. It was very busy and had to wait about 30 minutes (not a surprise), but…read morewhen to salesman got to us, he made it a very enjoyable experience. I got the suit, shoes and shirt for what I was expecting to pay for just the suit. Great value with the black friday sale. First suit i've purchased in over 30 years but I think they have a repeat customer in me.

We got helped by a lady named Cherry she worked with the perfume and she did such an amazing job…read moreshe didn't rush us or anything we loved her very much also was the sweetest and patient!

Was helped by Mr Kirk Talley with three suits. He was very professional and helpful - went above…read moreand beyond to ensure these three suits were exactly what we wanted. Even had them shipped directly to our home! A+

Brooklyn Style Clothing Store is now located inside of West Town Mall Shopping Center…read more They have a huge selection of the "Switch Remarkable" new hip hop clothing line. My two son's love shopping at this clothing store, every time they visit the mall. Brooklyn Style fashions has great sales on their hip hop and swag clothes for the entire family.

Very helpful staff, great clothing options, and wonderful atmosphere! I found a Patagonia fleece…read morefor a great price! I even asked an associate for help and they brought me several options and were very patient with me. Highly recommend a visit!

They don't exchange anything the workers somehow can get all their clothing bought but I have…read morebrought in prom dresses right before prom season, name brand shorts at the start of summer and name brand pants the start of fall and they didn't want any of it. no stains and some never even put on with tags and the size range from 8 to 10 which I know is popular because they never have my size in the store. only reason I go in there is to get UT shirts

So nice that a big town has a great mall to walk indoors when it's hot outside. Great place to get…read moreyour steps; meet friends, family; shop for something new. Free parking. Big food court.

Wow - I was impressed. This is a huge mall and for a Super Saturday, the weekend before Christmas,…read moreit was like being transported back to the mid-80s in a time without internet. Almost wall to wall people walking and shopping. My brother and I though were on a mission with limited time so we dodged and weaved politely in the crowds to make our way to the Knoxville Smokies store. The Smokies are a minor league team with an affliation to the Chicago Cubs. We love the older logo of the Bear with the word Smokies above and not so much of the newer logo. I did find a beanie and my brother found a visor. The team behind the counter were very kind and helpful as we added a couple of smaller items to our purchases. The Knoxville Smokies' official store sells on-field caps and new novelties, merchandise, collectibles, trading cards and supplies. Go Smokies!

If you go to West town mall, check out the Belk ladies department store, and make your way over to…read morethe Elizabeth Arden counter. Amy is incredibly helpful and fun just to have a shopping experience with. She answered all the questions I had and even helped me find my favorite cologne now...! Men, get you some Myself by YSL she even hooked me up with some cool free samples so that I could share with family who may be interested!

What a Contrast!…read more When I was growing up, Belk's was the "nice" department store. Today I was severely disappointed. The store displays were messy, racks and clothes laying in the floor, and the rare employee I came across was not helpful or friendly. My wife did buy a couple of items. In contrast, the Dillards in the same mall was amazing. Neat organized and well-staffed.

Stopped in today at the Kingston Pike location to purchase a suit for my son. Found one we liked…read morebut they didn't have his size. The gal said she would call the store in Turkey Creek to see if they had it. I was purchasing the jacket, pants, shirt and tie. She took my name and said they would hold the jacket and pants in his size. I asked if I should buy everything there and exchange the jacket in Turkey Creek. She said no, it's best just to buy it there. Drove to Turkey Creek only to discover no one called, nothing was on hold AND they didn't have his size in the pants!!! I was then asked if I wanted to run back to the other location. Um, NO! Sounded like it was a common occurrence because I was told they never refer customers over there. I wanted to just say forget it but I had already invested a couple of hours and didn't want to start all over again somewhere else!!! I got a size up in the pants and told a belt will fix it. Wow! I will find somewhere else to spend $400+ dollars next time.

My first time in Men's wharehouse. I looked around at the coats on the rack and found only 3…read morebrands, all were in a variety of colors from Blue to Black to Gray and just coats were at least $250 without pants which are an extra $150. Not a sole who worked there approached me to ask if they could help a man with a cane. I was there about 35 minutes then left. Not much service. I will go somewhere else.