I love Ace Hardware, last year was the first time I ever used a chainsaw. The STIHL is the one…read moreeveryone recommended so I went to ACE to get it. I didn't know how to start it but the worker there showed me and started it. The next day at home I couldn't get it to start. So I went back and they gave me more pointers and started it and had me try. They do chain sharping. They have looked over it when I was afraid to use it because it got stuck and I was nervous to tighten the chain myself and was worried I bent the part the chain is on. They also give a military discount! They have great value on many products. I always check ace first when I need a new thing now. The staff is always awesome at answering my questions and I never felt judged for being new at some of this stuff. Thanks to them "and YouTube videos" I felt comfortable to not only cut down my first try but I did over 50 last winter. This winter I plan to do even more! Chain sharping is like $9-$10. I mean I really cannot say enough. I hope Ace continues to be successful and Id love to promote them anyway possible.

The people here are exceptionally nice and knowledgeable. They gave me guidance on cutting my…read morelaminate and even helped me chance my circular saw blade. Definitely your neighborhood hardware store

This is the second time I've purchased a washer and dryer, I think it was 12 years ago. For the…read moreprice and delivery was great.

I had a dryer stop working after 5 years. Don was professional and honest and fixed my dryer pretty…read morequick. Honest good repair men are harder to come by these days. Scheduling repair was fast and easy as well. I'll be storing his number!

a young employee Owen, went out of his way to walk me through the store and help me find everything…read moreI needed while I was giving possibly the worst description of what I was needing to get accomplished. He found me exactly what I needed . it's my 1st choice go-to from here on out.

As a woman, rating a hardware store with 5 stars is a big deal. I have been to some places that…read moretreat me as if I'm an idiot because of the simple fact that I am missing an extra body part... I have been to this store several times because of random issues I've had in my apartment, and the staff here are incredibly friendly. As soon as anyone walks in the door they ask what you are looking for, and as long as they aren't swamped, they will come help you find whatever you are searching for. The aisles are nicely laid out with signs displaying what is where. Prices are reasonable, and even if they were more expensive than a standard hardware store, I'd honestly come here first anyways. I've gone in for a standard extra key being made, to a toilet flapper, and one time in an emergency I even took the door lock off the door and to the store. My key no longer worked, and the property couldn't get out that day to fix it because of several emergencies. I unscrewed the deadbolt lock, and walked in with an exasperated look on my face. The staff immediately came to my aid and picked out a new lock for me. Awesome. I love this place, and it makes me want to be a rehabber or DIY pro just so I can go in here to buy more stuff!

We bought our first Traeger pellet grill and I'm amazed. Marie the store manager is fantastic!!!…read moreShe was very well informed and was able to answer all of our questions, big thanks to her! Ace assembled our grill and delivered it today, so I had to try it, got it started and seasoned as told in manual then I cooked chicken thighs and legs, I can't explain the flavor and juices on m6 first try. I'm impressed and amazed on the job this Traeger pro 34 did. YES I will be going to Ace in Oxford a lot more , if your wanting a pellet grill get to Ace you'll be happy you did, I sure am for sure. Thank you Ace for a great experience!!!!¡

Long drive from our house here in Lebanon(and we do have one locally) but this store had the pieces…read moreI needed so ordered online for store pickup. It's a lovely drive out to Oxford and get to check out Miami University no less but I digress. The store is located almost across the street from MU Oxford so location is nice. The parking due to how short the real estate is from the street to storefront is a one way in and out. The folks working here were super nice and helpful. I'd much rather go to Ace as it seems more independent than the big box home improvement stores. It's worth the small asking price upgrade but you have to like the feeling of 'you're helping somebody who lives locally where they can put dinner on the table, make rent/mortgage/car payment, kids sports and so on...' rather than paying for corporate conglomerates third house in Breckenridge. Support local folks. We need them, they need us.

Hubby & I shopped here because we were driving through the area. The store is clean & the employees…read morewere helpful. Hubby loves home improvement stores & he always heads to the markdown aisle for great value. We would shop here again.

Bought a toilet plus installation. Angi's was supposed to do the installation…read more Came time for the install, no one showed. Got a call about 15 minutes before the end of the window telling me they were stuck in traffic. This is Oxford, there is no traffic. I tried to get Angi's to reschedule and the site was willing to do so, IF I PAID FOR THE INSTALLATION AGAIN. So I cancelled the order and remade. Again, Angi's scheduled the install and when the date came, no one showed. So I will cancel the order again. I'll not be doing any more installs with Lowes.

Great people, very helpful, Can't beat this place, try it for your hardware needs. you won't be…read moredisappointed.

I've been visiting these folks for a long time now. They're close and almost always have what I…read moreneed. All the guys there are friendly and very knowledgeable. Excellent at fixing screen doors and a great place to get your Propane tanks refilled. (seems I always run out when we have company over for a cook out...and someone walks through the sliding screen door at some point in the evening!) If you have a problem with plumbing, painting, yard work, anything related to your home repairs, These folks can help, and it won't cost you an arm and a leg.

I wish I had just gone to Lowe's or Home Depot from the start. My experience with this company left…read moreme feeling completely ripped off. Afterward, I started looking into the company and was shocked by what I found. They're not BBB accredited, their ratings are very low (around 1.4 on both BBB and Consumer Affairs), It honestly surprises me that this isn't more widely known. Out of about 700 reviews on the BBB, about 600 of them are 1 star. Probably because zero stars aren't an option. For a company of this size, it raises serious questions about how these kinds of customer experiences continue without more accountability. I would strongly recommend doing your research and considering more reputable options. This place needs investigated

Yah know, this isn't the biggest and most grandiose Menards that has ever been built, but it's…read morestill a rock solid and classic Menards. The staff seems mostly made up of just regular folks who barley want to be there so don't expect much in terms of expert help, but if you know what you want, this store has everything you need and is usually well stocked. Per the Menards way, you get excellent pricing + their rebate program for most of the year. I honestly come here once a week, if not more often. Whereas I go to Lowes maybe once a month and Home Depot once a quarter, if that - even with having both Lowes and Home Depot credit cards. This Menards meets if not exceeds 95% of my needs. Love that they have numerous grocery items too.

I just went to Lowes Colerain with every intention of buying an $8000. Item. Three managers at…read morefront door. I asked them if they wanted to sell the UTV that's been sitting out front since probably October of 2024. One stood out and stated yes but no discounts. Fine,but it's been sitting out in the weather all winter with no protection. He then proceeded to tell me how his idea of retail works. NO DISCOUNTS! I had every intention of paying asking price if even if he wasn't able to discount anything, BUT his hard ass attitude totally turned me off. Sort of turned me off of ever shopping there again. The other two managers never said a word. I even offered to leave my name and number if anything changed. No need,he said. WHAT A PROFESSIONAL SALESMAN HE IS !!! Good luck Lowes.

We bought a dryer from a very nice young man on Thursday. My last question to him was when the…read moreinstallers are done can I put clothes in the dryer. Today when the installers came they said it was against company rules regarding the vent. I don't know what was wrong, but the customer service rep I spoke to said I would need to but a new vent and install it myself. I told them to take the dryer back. They install appliances all day long, I'm still not sure what the problem was, but bottom line make sure before you buy from them what you're getting. A very disheartening experience. I'll never buy from Lowes again. There are other vendors who hopefully offer better customer service.