I applied ( paid 1500) 500$ was for a 'nurse' evaluation, 1000$ to hold my place and at EagleCrest South in La Crosse, Wisconsin. Now, I asked to see her name tag, she shrugged and said, paraphrasing. It is somewhere ? I did not actually see it, which suggested to me she was not following protocol in this facility. This particular interview was very unpleasant, and because I did not fit the profile for independent living,I was denied. However, I am quite sure I will have to wait for my deposit, I requested next day delivery. They cashed my check the same day I wrote it. Although I understood that the nurse evaluation was 500$, and I did agree to that. I expected a more complete assessment. This 'nurse' was curt, uninterested and frankly cruel. I did a bit of research and found from people I know and other sources, that EagleCrest south in La Crosse, Wisconsin does not have glowing reviews. In fact I am satisfied with the denial because I would not want to live there. If that is the type of service that is offered, really 500$ for an interview? Outrageous!!! read more

Residents room water is cold never seems to warm up. How Would you like to wash up in cold water? Repairs go unattended for long periods of time. Care is awesome but very short staffed. read more

please do not bring your loved ones here to this facility if they are in need of memory care or high equity care, the covid restrictions are so awful you may never see them again, my husband just pasted after one year here and he was an other then memory , a very healthy man, the loss of family and loved ones took its toll and i live here in a reg. apartment and still was not allowed in room visits nor was hospices allowed to give him the compassionate care that they offer... it was a very difficult year, i fought and fought to offer to test myself weekly and wear what they require and was always told no. they would never answer my question of " why am i considered different then an employee?" they go home to their family each day and im not allowed visitors in my apt bldg her, yet it has only been staff that has caused facility exposure, even his dr. was shocked to see his decline in such a short time, his actual words to me was.. they need to take 2 words out of their advertising and that is "loving and caring" keep your loved one home with in home care as long as you can read more