Took my atv to Crestview motorsports looking to get some parts replaced. After three weeks with…read morenothing being done I went to check on my atv. I told them in person to cancel the service once I realized NOTHING had been done to the atv. I was told my atv had to be reassembled for insurance purposes but I seen my atv it was completely intact. Nearly forty minutes later I was told the repair was complete after I had already cancelled it. The rush to repair the vehicle after I requested to cancel. I was then wrongfully charged for a repair I didn't authorize. Still going through proceedings with this business. CONSUMERS BEWARE!!

I took my motorcycle to Crestview Motorsports several months ago. I was told the push button…read morestarter needed rewiring, there was a shortage. I agreed, and asked for this to be completed. Once I got it home, I still could not get it to crank. I checked all that was repaired to my knowledge. It took three weeks for this one repair, and I was put-off for several calls. initially, I was told this repair would cost 120.00, once I went to pick it up the final cost was 221.00. Soon after I contacted another business in Crestview that works on Motorcycles. It needed two new parts, and once that was replaced and repaired, it still would not crank. The push start button that was (said) to be repaired at Motorsports was still part of the problem. They did not repair it at all, in fact the wire was split. NONE OF THIS WAS NEVER REPAIRED! Don't waste you time or money on this business.

Large selection of aftermarket and stock replacement parts for most metric bikes plus parts for…read moreAmerican bikes as well. Huge selection of gear and helmets as well. I will always try to go hear first for any parts I need in the future. I'm not sure if they do service work.

Hands down, this is the most comfortable place I've ever bought something from. I just picked up a…read moreSuzuki motorcycle, and Carlo, the guy who helped me through the whole thing, was awesome. The building is a little tucked away if you're not looking for it, but they have a huge amount of helmets and other PPE in there and an impressive set of motorcycles on display.

In the days of Box Stores being inflated and Not eager to help with anything other than the…read moreproducts they themselves sell, This privately owned shop is a box store with Guest Services First I cannot speak to Ownership or Management but the employee and Team members must have Good Direction and a laid out purpose to not only make a profit for the store but also ensure Customer retention and Guest satisfaction. As a professional business owner in My area, We are pleased to Highly recommend This Store for Your service needs. I do not know all they do nor knew what to expect, but they exceeded Our expectations all the same. Our first gen FJR needed brakes for this visit and overall the services and labor rates were fair with fast service as We waited for the complete front, rear with fluids for the service. We will be returning for New Michelin Road 6 tires once they arrive and expect the same quality, communication, and fair market value commencement with profit and fairness. Brett Z. is the only name I caught but all team members were vocal and pleasant both at the counter and the shop stewards in passing. Do engage Distinctive Cycles for services Military Discounts are Honored here

Very unprofessional staff. I waited more than an hour to talk to somebody from parts. They wanna…read morelie and say they called me in 20 minutes which is an outright lie.

DO NOT BUY A BIKE HERE. Please read and heed the reviews regarding service. Adventure will get the…read morebike off the sales floor - Service, not so much. My bike has spend about 6 of it's 36 months since I bought it sitting in Service. And not because of any major repairs. Nope, a few small warranty/recall items. I have all the packages, tire/wheel, preplanned maintenance, and platinum extended warranty. I brought the bike in (for the third time) to have the transmission quick fix diagnosed and repaired. I asked them to look at what seemed like a small oil leak. They said they diagnosed it as a bad seal, then told me warranty wouldn't cover it. I called Safeguard (company who manages BMWs extended warranty) who said they couldn't cover it - because someone had already "fixed" it . . . with a tube of RTV silicone. Then these jokers at Adventure gave me a bill for $1,800!!!!! For a silicone repair job. They, allegedly, BMW sent the wrong wiring harness for the bike. So my bike will be parked in the service department at least 6 weeks! While the bike and all the packages depreciate. So I stop in the store to talk to the GM, who is incidentally always too busy to talk to anyone (so it seems) unless the person is buying a bike. So I speak to one of the sales managers. She listens seemingly intently and says she understands and she will speak with the GM on my behalf. 2 days later, I call and talk to her again. She tells me (with attitude) that she doesn't have any control over what service does and she already relayed my message. They why didn't you call or message like you said you would???! In short. I switched from Harley Pensacola to Adventure largely because the service at Pensacola Harley was so unreliable and slow. Figured Adventure had to be better. Absolutely not. My neighbor warned me - said he takes his BMW to Jacksonville (6.5 hour ride) to get warranty work done. Other people said "stay away from Adventure." And I didn't listen. Now I am locked in for another 3 years as my preplanned maintenance is local only. I recommend buying a Triumph from D&D or, if you must get one of the brands sold by Adventure, travel. I am told Jacksonville has an excellent service department.

There are no trained technicians there. After keeping my bike for over a week they told me to come…read moreand get it because they could not figure how to fix a rough idle issue. Had to trailer the bike to another BMW dealer 450 miles away to have it fixed in 20 minutes! One throttle cable was too tight. It was a waste of my time and money, not a good practice!

Ok. After a long wait, then a breakdown, they fixed my DR 650 the second time for no charge. Very…read morehappy, bike is running great. Had me wondering guys, but you came thru, 5 stars and a thank you.

These guys were awesome! Eight hours from home and front brake locked up on my motorcycle. They…read moretook care of it with no wait time before starting the repair. Awesome!

When I first moved to the area I had a motorcycle and had no idea where to get my bike serviced. I…read morehave an Indian Scout 2002. I actually called Harley first and they said they wouldn't work on it, but they then directed me to REDLINE motorcycles not radline. I called and they were really cool about helping me out and told me they'd work on it. All the guys there were down to earth and willing to help with any questions and also give good recommendations if you weren't sure about certain things pertaining to your bike. I thought the price was going to be horrendous, but it was pretty descent and they seemed like a bunch of guys that wanted to help someone out and get them back on the road.

You will definitely get less than what you think you are paying for. The chrome looks good in…read morephotos and when you get there to purchase, but its the cheapest chrome you can buy. My handlebars and wheels were rusting in less than 6 months after my purchase. If your taking your bike for service work, don't hold your breath that it will be done when they say it will be done. The price they quote you will very rarely, if ever, be the final price you pay!

I just had my bike serviced as it is new to me and needed its 20K service. I have to say that I am…read morethoroughly impressed with Blackwater Cycles and the way they do business. I received a detailed inspection report, and all service cost was up front. I would highly recommend Nick and the crew for your Harley needs. I will be back in the future for some upgrades.