On the recommendation of a contractor I've known for years I called Mike Tran to get a quote for…read morerefinishing 3 rooms and a hallway on the first floor which had been done several times previously. I also wanted a portion of an upstairs bedroom done since it had not been refinished since the house was built. On the way downstairs Mike looked at the hallway outside the bedroom and asked if I would like that done as well since there were some scratches which had been caused by an ironing board being dragged over it. He did tell me that the scratches would not go wayway and, although they were barely noticeable, I agreed to have it done thinking that a fresh coat of polyurethane couldn't hurt. Unfortuately, I was wrong, as the refinishing resulted in there being a number of dark brown streaks where the scratches were. Mike negleted to tell me that the color of the scratches would be dramatically different from the oak floor that was being refinished. Had I been informed of this, I would not have done the hallway. The quality of Mike's work is good but he needs to be very clear regarding what one can expect based upon the job that has been contracted.

Mike and Universal Hardwood Flooring were amazing. From the very first phone call, Mike was…read morereliable and easy to work with. His team arrived right when they said they would, and they worked efficiently, with great attention to detail. I could not have asked for a better experience or a better result! The floors are beautiful, and my home feels so refreshed!

From the first call placed to the final result, I can not recommend RKM enough!! We mostly worked…read morewith Rob, who provided oversight to all flooring and tile projects, as well as working with our general contractor, who at the time had several different contractors working at the same time. Rob and his team were very flexible and thorough. Rob had my husband and I come to his showroom where we were offered a surprisingly large selection of flooring and tiling options, and worked with us to help us create a custom look that we wanted for our home. **side note: we finished construction on our addition/modification to existing home in early 2019, so we have had ample time to "break in" the floor and tile from every day use. I must say that the work done was very high quality, as we have not one negative thing to say about it! Everything is in wonderful shape, and we are still just as happy as we were when it was first installed!** TILE WORK: amazing. Rob and his tile installers were great--I told Rob that I wanted two niches in the shower, and he made it happen--no questions asked. There was an issue we had (on our end) with the studs in that shower wall, and he worked with the GC to create a solution where we were able to have our niches without having to compromise. The two tilers were friendly, fast and very efficient. You can tell they've been doing it for years. They did a wonderful job on our floor and shower, and we couldn't be happier. My in-laws had the same process as we had with Rob, and are very happy with their choices and work as well! LVF: This was one of the last projects we had RKM do, my husband wanted a flooring for his basement "man cave" so Rob guided us to luxury vinyl flooring. He knew what look we had in mind and matched us with a LVF which was not only cost friendly, but was exactly what we wanted for the space. His LVF installation guys were in and out in one morning--I couldn't believe how fast it was! It's been a year since the installation, and the floor is still perfect. WOOD FLOORING: My in-laws had to pick out flooring for their 2 story addition, and Rob was very helpful throughout. My MIL had a specific wider-planked style in mind (which had to be special ordered), and Rob did a great job searching and working with her to find the perfect finish. The floors are so beautiful in person! He even helped her find wooden flooring vents which perfectly matched the hardwoods! KITCHEN BACKSPLASH: My MIL wanted these oversized aqua tiles and ended up purchasing them on her own; and RKM's tilers installed. They did a wonderful job! We had standard white subway tile with dark gray grout installed in our kitchen. They did a wonderful job with that too!! REFINISHING HARDWOODS: we had RKM come in to refinish our dated orange-ish oak floors to a more neutral brown tone in our family room. We scheduled it to be done while we were away for vacation, but they were done in (I believe) 3 days from start to finish. The flooring looks great, and we removed the baseboards beforehand to make it easier for them. We have tilework on the floor around the fireplace, and working with stain I was a little nervous about how clean the edges around it would be--but it was perfect! No bleeding, no splashes, no inconsistency in the color--I will definitely be calling again when we decide to refinish the rest of the downstairs! All in all, I would happily give RKM's team of Rob and his installers the highest possible rating. They are all high quality, experienced workers, who know exactly what they are doing, and are super efficient. I cannot day enough good things about them. Thank you so much RKM for helping to make our house a beautiful home that we are so happy with!

RKM Flooring did an excellent job on our floors - from start to finish they were great to work…read morewith. They refinished my current hardwood floors in 3 rooms, and the stairs while installing and finishing hardwoods in a fourth room. In addition, they laid tile in my foyer and mudroom/laundry/bath area - which all came out beautiful. They were very patient with me as I chose the finish for my floors (and provided samples for me to bring to the house to look at) and were helpful in sharing their opinions and sent photos from other jobs they had done. I felt as though Rob partnered with me every step of the way. I would 100% use RKM again and 100% recommend them to anyone for their flooring/tile needs.

Geovane and his crew did a less than average job on the hardwood project we had them do in Newton…read morelast year. When a warranty issue came up with the laminate floor in a section of the house, he told us several times that he would go by and address the issue. Never did. Then just stopped returning calls and texts. It's strange because it was a pretty easy fix and clearly their installers fault. I understand that mistakes happen, but its how you handle those that should define you as a company. We were first blamed, then lied to, then simply ignored. Not a good look in my opinion.

Geovane and his team did a great job on my floors. The price was the best I found, and the work…read moresurpassed my expectations!

Very bad communicator. We scheduled a floor refinishing for about 700 square feet. Price was very…read moregood. A week later we decided we wanted to go a different direction in one of the bedrooms, dropping down our square footage to about 450. He responds with that he does not do jobs under 500 square feet. We reply that we would be more than happy to pay him for at least 500 square feet. I get no reply for THREE DAYS even after I reached out multiple times. I finally hear from him that he canceled our job. We are now in a bind to find another company because we need to move in two weeks. Very unprofessional. Would not recommend regardless of how good his prices are.

Ho and his team did an ecellent job adding and refinishing our 60 year old floors. He showed up…read morewhen he said he would. His qoute was excellent with no add ons later. I would hire and highly recomend him for yuor hardwood refinishing or install.

Paulo and Millena installed hardwood floor, carpeting, and gym floor for me in my house in…read moreHopkinton. He was fantastic to work with throughout -- excellent communication (lots of texts exchanged), and the final product is stunning. Paulo really knows his stuff when it comes to floor. On top of all that, I was 500 miles away (hadn't moved in yet) when Paulo did the work, and he and his crew got the work done on time, on budget, and coordinated well with the other contractors I had in the house. I'll be going to Paulo and Millena for any future hardwood flooring needs.

Millena Flooring resurfaced my hardwood floor in June 2021 when we first purchased our home and did…read morea wonderful job. They have been extremely knowledgeable, responsive and professional. I recently had a delivery company put a very large scratch in the floor and dropped the ball on getting a quote to them for repair reimbursement. I contacted Paulo at Millena and he replied within a minute (well after standard working hours) with photos of my home and details recalled from the previous job. He even marked on the photos the area he would need to repair. Within 10 minutes I had the quote I needed. Truly the best to work with!

Trong and his team were friendly, efficient, and thorough. Our floors look amazing, pricing was…read moretransparent and reasonable, and we would recommend them to any homeowners in the area!

Fortunately we found Lynh's hardwood floors and Trong came right over to give us a quote. His price…read morewas reasonable, and he had multiple rooms to fix some 'issues', he also worked within our timeline. His work is so beautiful, I have loved hardwood floors for years and he brought these back to first rate quality. I recommend them without reservation!!

Marco and his partner refinished my floors superbly! From my first communication with Sasha to the…read morecompletion of the work, this team has been professional, skilled and friendly. I highly recommend them!!

I had alot construction through the years,working on my home... Weles flooring is without a doubt…read morethe BEST... company I have ever experienced... The employees are the nicest most polite ..always keeping their word.. hard workers that never stop .. do everything to perfection.. prices are better than other estimate .. I can''t see how any company could of done a better job as Weles ... take my word you will be so happy you hired them !! Thank you for making my home so beautiful!

I needed to install new oak flooring on the floor of my house. I called a half-dozen companies--and…read morethen I talked to Andy, whose company is called Diamond Flooring (wwwdiamondflooringma.com). The conversation was different. Andy was attentive. Helpful. He spent time on the phone with me. He answered my questions. He advised me. He made suggestions I might not have thought of. He kept me from doing more than I needed or spending more than I needed to spend. I could tell in his voice that he would be the person I would be hiring. Beyond that, his prices were competitive and attractive. I knew I was not only getting a good price, but value for the dollars I was investing. As good as that experience was, it got better. He was on top of the order for the wood. He scheduled promptly. He did what he said he would do (in a world of installations where we as homeowners are happy when someone shows up). His installers were meticulous and artisans. Beyond that, they were just nice to have working on the project. The final project looks spectacular. I do not write many reviews, but I was so pleased with Andy and his guys that I had to post this notice the day the installation was complete.

We're thrilled with the new floors across our whole house -- amazing quality at a great price…read more Andy's crew did a fantastic job. Here's why we highly recommend Diamond Flooring: * Top-notch quality - Great craftsmanship. We were thrilled with the attention to detail and ability to seamlessly blend existing white oak flooring (being refinished) with newly installed white oak flooring. * Great value - Competitive pricing without sacrificing quality. * Excellent communication - Andy was always easy to reach, answered all our questions promptly, and made us feel confident and comfortable throughout the process. Highly recommend Diamond Flooring if you want beautiful floors and a team you can trust!