I took my pets here for 4 years and was happy with the care they received until this year…read more During this incident, front office staff told me I couldn't speak with a veterinarian if it wasn't the one that I took my cat to recently. Dr. Bush wasn't in that day and I needed help as my cat was very sick after starting a new medication. I begged to talk with any Dr. on staff or have someone call me back before the end of the day. I was told point blank "it probably won't happen, but if they have time then they'll call." I didn't receive a call that day. Next day I was more worried about my cat and was met again with rude front office staff sighing loudly on the phone and interrupting me as I try to explain my situation and asked for Dr Bush. This time my vet was in but now I can't talk with her, but I was told to make an appointment with a tech, no Dr was needed. They wouldn't listen to my cat's situation yet and dismissed me at every opportunity. My cat lost half her body weight, continued to decline and I felt helpless. The next day I received a call from Case Manager Danielle who said she doesn't want to make excuses for how I was treated but went on to list excuses- " We are short staffed this week, Julia just doesn't realize when she's being rude but it's a problem they're working on with her.." I am so disappointed in Shakopee Vet. I have since found a wonderful place to take my aging pets. They took gentle care and concern with me and my pets and immediately found the issue with my cat. If you want supportive customer service and good veterinary care for your aging pets, I'd look elsewhere.

Before we got our got new little puppy we went thru the checklist of what we all needed. There are…read morethe basic things like a kennel, leash, dog bowls and toys. The list is really endless but one of the biggest decisions was who our vet was going to be. We were dog owners before and we were happy with our previous vets but I was interested in searching around. We landed at Shakopee Veterinary Clinic. It wasn't the closest one to our home but the reviews we read were amazing so we were willing to drive a little further. This is an all woman staff including the 3 veterinarians who are all excellent. They are extremely caring, personable, timely with appointments and the techs are outstanding too. Overall I'm extremely pleased. It's easy to set up appointments, call and ask questions too. You'll find some of the best care for your furry animals right here.

My dog got a nasty gash on his leg that needed immediate attention. They agreed to see him with…read moreonly an hour left until closing. Even though he had never been seen there before. They cleaned his wound and gave him stitches and a cone. Pain pills and antibiotics to take home. They all stayed 40 minutes past closing so we wouldn't have to come back the next day and leave the wound open over night. I highly recommend this Pet hospital and their affiliate France Avenue Pet Hospital.

Merrimutts is an amazing kennel. Clean, safe and Affordable,My dog start getting excited the minute…read morewe pull in the driveway . My Dog runs right to Mary Ann and Cari, she could care less if I stick around, I had to almost force my kisses and hugs goodbye. Thank you Mary Ann and staff for taking great care of our furry babies, makes going out of town less stressful. I highly, HIGHLY recommend Merrimutts! Woohoo! As good as it gets!

Have used C&M poop patrol for two years now for dog waste cleanup. They clean up after my dogs so I…read moredon't have too. Casey always does great work and has great communication. I get a text when they are on their way and when they've completed the job. If you're in the need for their services give their family business a chance!

Audrey does a fantastic job with my two pups. She is so friendly, kind, and patient with my pups…read moreand you can tell she genuinely cares and has their best interest in mind. Audrey is thorough and my pups always come out clean and looking great! It's located in a strip mall so there is plenty of parking outside. They accept both cash and card, and there is a 3.5% charge for credit cards.

Erin is great! Our dogs learned a ton quickly. She's very patient and tailors the training sessions…read moreto your dogs and preferences!

We worked with Erin for 6 months before she moved away. Lois, our 5 year old rescue German Shepard,…read morewas very nervous and had never been socialized with other dogs and people when we brought her home. She barked at everything! Our family and Erin worked with Lois in many areas of training and were able to make huge strides in managing Lois. Not only did Lois learn a lot, but we too, as dog owners, learned a lot about dog behavior and handling skills. Our final graduation event, before Erin moved, was to take our trainging group including Lois to a restaurant and enjoy a meal together. Lois sat under the table as other people and dogs walked by and was relaxed and quiet. Good dog. We were so sorry to see Erin leave the Bay Area. Our loss is your gain. Can't recommend her enough.

Dr Poolitle is awesome! Super responsive owner, quick and…read morefriendly workers. My dog LOVES to say hello.. and I really appreciate the heads up text that they are on their way! Highly recommend!!

This company is located in Prior Lake. We live in New Prague. They claim they don't service our…read morearea but service Lakeville, White Bear Lake, Woodbury, Mound, Chanhassen and everything in between EXCEPT MY ZIP CODE! WE'RE CLOSER THAN LAKEVILLE TO PRIOR LAKE! Horrible customer service - no wonder they don't answer their phones - they lack personal skills! Would NEVER recommend this company to anyone!!! They use trucks and when I told them that I saw one of their "vans" drive by they decided to insult my intelligence by telling me that was not them but their competitor. That alone will seal the deal when friends are looking for a service such as this. Next time let's not be lazy and do the research as to where we live and not insult potential customers intelligence. STAY AWAY - NO CUSTOMER SERVICE - LAZY! Just googled your location from us and you're 7.7 miles away! We have three dogs - you just lost a crap ton of money! (Literally)

We've taken our two cats here since 2003 and they are still alive. Everyone in the office seems…read morenice and helpful. They have a decent assortment of pet supplies and cats available for adoption.