Brian has Helped me on several occasions and some were emergencies. Not only is he quick to…read morerespond he is friendly, professional, and thorough. Brian is honest and very reasonable with his rates. Thankyou Brian- you're a life saver. Margo

Called on Thursday evening. Brian came out on Friday afternoon and resolved the issue within 30…read moreminutes. Reasonable prices, quality work.

Super quick turnaround between requesting service and appointment. Ricky was knowledgeable and…read morepersonable. He resolved our kitchen faucet leak issue quickly and efficiently. We highly recommend and will recommend to friends.

Ricky was awesome! He was able to provide a flat price for services (no chance for upsell/price…read morechanges) worked with our availability (came in the evening after work) and did great work!

Booked an emergency service with no time appointment. After phone call received a text stating they…read morewould be there between 6-8. Called the number from text at 8:30 to find out where they were and the automated system failed to connect me with a person, but tried to send me to the business hour office phone. Called again 30-45 mins later and demanded the prompter give me someone. He answers and tells me I should have never received a text message with a window. I said well I did and you guys didn't meet that expectation. I demanded the first appointment in the morning so I did not risk missing a second day of work waiting on them. He would not guarantee that so I canceled with them. I will find someone that can live up to their promises.

Leaks in underground waterline were located and repaired in a timely manner. I would use them…read moreagain.

Morgan fixed the electrical issue we had with no problem Our…read more100 year old home has a hiccup now and then He came over early and ready gave me options on how to address the situation Apollo is a top notch group and has helped us here in Clifton a lot Give them a call they can come out first thing Jimmy G and Chunli Clifton

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.

Contracted by the home warranty company. Company was on the ball, contacted and scheduled ASAP…read more Work satisfactory completed next day. Thanks

I would strongly recommend thinking twice before using Kramer Plumbing based on my recent…read moreexperience. The company was sent by my Warranty Company. I don't typically write reviews but since I received a text message from the company urging me to I thought well why not. First, once the technicians arrived, the conversation immediately turned into additional upsells and extra charges beyond the original scope. Be aware of this because what starts as one repair can quickly turn into multiple suggested add-ons. During the visit, they removed and adjusted my dishwasher area. After they left, I discovered that the cabinet alignment and surrounding wood panel were damaged/misaligned, something that had never been an issue before. The dishwasher had previously been installed properly and fit tightly in the cabinet space. When I reported the issue and asked them to come back to correct it, the company denied responsibility and stated that it "was like that before" or that it required "trim work," despite the fact that the problem only appeared after their work. Even more concerning, after telling me they would not return to correct the issue, technicians later showed up at my house unannounced while I wasn't home. That was extremely uncomfortable and unprofessional. Ultimately, the warranty company had to step in and reimburse me so I can hire someone else to fix the damage. The only reason I let it go. My advice to anyone considering this company: Take photos before work begins Be cautious of upselling once technicians arrive Be aware that if something goes wrong, getting accountability may be difficult I'm sharing this so other homeowners can make an informed decision. I'll never use them again and I'm letting my 168K followers on social media know never to use them. And I see how the company responds to these reviews instead of apologizing for how their customers are treated they instead jump immediately to defense mode. Unprofessional and disgusting. Just be ware they show up to your house unannounced. If a company calls and client doesn't answer that's not permission to just show up especially after they already stated it wasn't their problem. And nothing further was scheduled bc at that point I was dealing w the Warranty Company. A complete lack of accountability for damaging my cabinet. If I could give zero stars I would have. Oh I paid them out of pocket and was reimbursed by the Warranty company after going back and forth for days. If you pay out of pocket I'd suggest calling your financial institution to file a dispute on any damages that occur. Hope this helps.