What I like about my GP practice is that there are in fact 2, on located at Butlin place and one in Park Road which is much closer from mine. You have the choice to register to one or the other though only one GP works in Parkgrove so bare in mind the waiting list could be longer. The wait time is usually minimal, I don't recall waiting over 10 minutes on an appointment. They now have a self check in machine at reception, to help speed up the process in case they are busy I guess though two things comes to mind: hygiene, am I catching the germs of the previous checker and I don't get to speak to the receptionist anymore!
Personally a lot could be improved, starting with their appointment system, if I'm ill I'd like to be seen when I ring, not really ideal to try again the day after is it?
Not being able to book beyond 4 weeks ahead... Not sure I understand the issue of having an open diary.
Finally more empathy, some doctors are fab but two long serving doctors really put me off going. I'm not naming and shaming but it would be nice to be considered as a human being as opposed to another number. read more