I purchased a car from Mark a few weeks ago. He's great to deal with. This dealership is super…read morefussy abut the condition of the cars they sell on their lot. He was very easy to deal with and I felt was very fair. I'd certainly buy again from this dealership as they go above and beyond for their customers. If you see a car online or on their lot, check it out. Their prices are GOOD and you'll get a decent vehicle! Thanks again

I am so happy with the level of service I received from Mark and Fady. They were helpful and…read moreaccommodated my couple of requests, and most of all, I love my new car! Thanks guys!!

i treated you as a friend i did every thing to heip you and you sold my car for me as said. you…read moregot 3000 dollars for the car i asked for the money you said you would give it to me for an emergy .i saidi needed some money now because i was with out a job and i had no money.

From the owner: Auto Sales and Repairsread more

Charged admin fee that I was reassured would not be charged. Did not touch up scratches that they…read moreagreed to repair. Carfax report was missing 30K of driving on the odometer. Appeared to sustain damage after purchase and before pick up. Replaced bumper piece with the wrong colour and wouldn't reimburse me when I purchased the correct part myself. Not Happy.

I bought a used vehicle from Wallace a couple years ago. I wanted to drive the car for a few months…read moreto see if it had any issues before leaving a review. I can say I had a really positive experience and enjoyed the vehicle thoroughly. I never had any major mechanical problems like engine or transmission. I owned that vehicle for 3 years before selling it. It was the second car I ever bought, but it was the first good one I had. I found the staff at Wallace to be honest and up-front, which is hard to find from used car sellers. They got the vehicle safety-checked and licensed, and when it was ready, even sent someone to pick me up so I could complete the transaction and take the car home. I had a pleasant experience and have nothing negative to say. Keep up the good work and thanks for the car!

So Happy with my purchase, they took the time ...no pressure and a more than fair price for the…read moreexchange, And they also sale tire and rim at a deal that I could not refuse! I will return for my next car for sure!!

Brought my car in for an emergency issue they were quick to find the problem and got me back on the…read moreroad as soon as possible.

Super impressed with the service so far. The sales person who sold me my Audi S4 (Blair Mathis)…read morewas very knowledgeable about the vehicle and even offered to pick me up personally the day my vehicle was ready. They also spent extra time going through all the features and settings of the MMI interface when i picked it up.

Excellent service!!! I got a 2010 volkswagen jetta and I…read morelove it!. Thanks for all the advices and recommendations. I'm super happy that I could buy my car in this dealership, they gave me a 1 year guarantee and Al was super nice and answered all of my question.

I came in with my Audi Q5 repair. They did an amazing job!!! Very impressed! The staff are friendly…read moreand helpful as well.

Following a serious highway collision some years ago, my ex-wife and our 14-month old son at the…read moretime were permanently impacted, myself with neurological issues. For a sleep issue, nearly nine years ago I started on a hypnotic sleep medication. I only recently realized that it can impact cognitive function through long-term use, but not before having bought an Audi Q7 here from Mr. S. in 2023. The $875/month price tag was more than I ever thought I'd spend on a vehicle, but I was able to manage it. Fast forward to early this year with five years left to pay off the Audi. My 14-yr old and I went out to look at trucks for fun -- which we did every month as he is a truck enthusiast. He chose Import Car Centre. As we entered the lot, we saw a 2023 Toyota Tacoma beside the trailer, which my son started talking about with Mr. S. My mind is still reeling as before I knew it, I was signing papers to buy this. I do know this: - I had 5 years left of payments on the Audi - I had recently retired (and told Mr. S. this) - Mr. S. told me they would put on the application that I was still working (so lied to the credit company) - I was not offered the Carfax report (I paid for it myself later) - According to the report, the 2023 Toyota Tacoma had actually been sitting on their lot for nearly a full year - When I asked for the weekend to consider this, I was told there is a lot of demand for the truck and it could be gone over the weekend. BS. - The cap over the bed has a huge tear in it - The tires were nearly gone (confirmed by the Ontario Ministry of Transportation) - I gave them $5000 down payment, and now pay $550 every two weeks for the next seven years for what amounts to a debt consolidation loan. When following up with me to finalize, and I talked about the vehicle, Mr. S. rudely said, "The only thing I am interested in is your direct deposit information." This says all one needs to know about this place. Stay clear of the snake pit.

This was my second experience at this dealership. The first experience the owner went above and…read morebeyond for my Wife and I and although we were not ready to purchase a vehicle we said we would be back. We did end up going back to the dealership and putting down a deposit of $500 on a vehicle. We were super excited and were looking forward to picking up our new vehicle. We decided 2 days before we would remove the winter tires and rims to lower the payments and winter is soon ending. I reached out to the salesperson and they agreed to have them removed from the sales agreement but would charge us a re-stocking fee. We both understood the inconvenience, although were never under the impression that we were doing anything wrong by deciding to have the winter tires removed as there was sufficient time and we were already spending over $50K on a vehicle and would have certainly provided positive feedback to friends and family. Unfortunately, things took a turn for the worse when we overheard a conversation between the staff on a voicemail that was left on our phone without their knowledge as he forgot to hang up the phone. The voicemail consisted of many insults and was extremely unprofessional with use of swear words towards us. When the decision was made to back out, there was no apology or consideration given for how we felt following the voicemail. My wife and I are left uneasy and in shock over what could have been a civil end to the deal. I have sent two emails to Import Car Centre requesting a refund of my deposit and to this day have not received the deposit or simple an apology for the way we were treated.

I recently purchased a vehicle from Denis Auto. Company policy states cars over 7000$ are safety,…read morecertified and have a 1 month warranty. I purchased a 2012 volkswagen that cost 10995$ -- Again, when purchasing vehicle, It was guaranteed certified and safety checked. Upon taking the car to the volkswagen dealership, it was discovered that the suspension is very badly damaged and dangerous to drive and rear brake caliper is 100 % seized, the e-brake is innoperable because of the damaged caliper and is damaging the transmission, engine and have possibly damaged other components. In addition, part of the exhaust under the car is falling apart due to a rusted out section. Under SAAQ mechanical inspection guide sections 4, 5, 7 (suspension, brakes and exhaust) these components do not pass or meet safety requirements and either were not checked were not properly checked or I was lied to. Heard back from "admin" saying because the car belonged to one of their sales people it wasn't considered a dealer sale, even though it was clearly listed ON THEIR WEBSITE their response: " It is a private sale so denis auto has no relation in this transaction so!" no offer to make this right, no apology STAY AWAY FROM THIS PLACE Lied about the condition of the car Lied about safety Lied about certification

I brought my vehicles to mcconville's garage for over 10 years great people reliable and very…read morehonest unfortunately with the new owners and the old time mechanic Rich it has changed . I brought my 2005 Mitsubishi outlander suv to them with 2 small problems I have a small leak on my gas tank and 1 small leak on a brake line. The new owner got back to me saying it will cost $3000 the tank needs to be replaced and will be 6 hrs and cost $1000 and all my brake lines needs to be replaced another 6 hrs $1000 and another $700 to fix seized callipers. I called back and talked to the mechanic Rich if he can just patch the gas tank he said no and ask if he can change the one brake line he said no they need to be all replaced so I asked ok can you do all the brake lines $1000 then bleed and I'll do the callipers and the tank he said no he's not able to bleed them with seized callipers. So I said forget it I'll just pick it up and go somewhere else and Rich said don't forget to return the rental. I brought my suv to the mechanic also in Ottawa that sold me the car and was ready in 2 days. He said they patched the gas tank and fixed the 1 brake line and told me the callipers are not seized and it only cost $452 with tax. Iam posting this because Iam so upset and almost paid $3000 just give you a warning for bringing your vehicles to mcconville's garage new owners and rich the mechanic is taking advantage. So sad they carry that name still .

I just went to McConville Garage and I must say that his was the worst experience I have had with a…read morecar repair garage. I went in with a broken lever for my gas door. When I asked the first time, he stated that it was my cable and would cost only about 100.00. Then he called back and said that it was the plastic assembly that was broken and now would cost 200.00 plus labor (about 1/2 hour). Today, he said that it would cost me 375.00 for a part and the labor that has now changed to 1 hour of labor. During this time, the owner's voice was getting aggressive stating that he told me it was 375 from the beginning. I was not happy. I went to the garage to pay it and asked for the piece that was broken. He was not happy I asked for it. I checked the plastic piece and discovered that the piece was only broken on a very small piece of the part. It could have been fixed with a little glue (I know, I tried and it worked fine). I left the garage and went to my car. I checked it and there was some money that was missing. I went back into the garage and advised the owner that I was missing the money. He stated that "I would find that very unusual for that to happen" in a very aggressive tone. I am not one to stand by and take it. I told him "I don't care what you think this is unusual but I am missing the money". I left the garage to just leave and that's it. He came to my car again in an aggressive manner and began to swear at me and saying "they would not steal any money". I told him I did not say it was stolen, just missing. I have to state here that I was not in a pleasant mood. He came over to my car and I told him where the money was located. Again, he was aggressive! He then asked if they technician had seen the money. The technician, who by the way was very innocent in this matter, stated that he put the money in my glove box. The owner then started to swear even more by stating "that HE would not steal money".He then slammed my car door very hard and then started to scream "leave my premises, you fucker". I exclaimed "What the hell, you don't slam my car door like that!" He left to go inside. As I was leaving, I stopped to let the technician that he was not to blame for this. The owner then came out again and started to curse at me and telling me to get off his property. I have never had been subjected to such aggression or treatment as I got from this owner. I used to enjoy going into that garage. The people who were there previously where very cooperative and understanding and care about their customers. This owner does not care about his clients and from what I can see, does not mind taking advantage of his customers also. I can only say that they lost a good customer.