This morning I had to get some blood work done and take a 2 hour glucose test. Luckily, my…read morenutritionists building has a Quest Diagnostics in it...... Super convenient. The office is very small overall but cozy. There is one woman who works here and she is splendid. Extremely nice and professional. I mentioned to her that I have an issue with needles and that I will never out grow my fear unfortunately, and she was completely sympathetic. She used a needle one size down from the one she normally would use in order for me to not feel it. You know, I didn't! I was very thankful! She also took the time to explain the glucose test process. The office is very clean and well kept. There is some reading material, but nothing that interested me so my suggestion is to bring something to read if you think you will be awhile. My ONLY reason for the 4 stars is because they are not open weekends. I had come here Saturday morning as to try and avoid interrupting my work week and the hours, which are posted right on the door, only show Monday-Friday 7:30am - 5:00pm. So the only time I could do this was a weekday morning.

Small office with a small staff and short hours. But they are experienced and the one woman who's…read morebeen working there for a while is very friendly. Also, if there's an issue with locating a vein they don't poke around. A simple butterfly (think that's the name) will be inserted. Rarely that's the case with me lbut it's happened at hospitals and other facilities - the constant poking with no blood. Here they remember and she finds the correct spot first try everytime. The intake is a bit lengthy but they do it right and unlike East Side they do it in front of you and explain any questions before you initial or sign. Again other places treat you like a deli order and you sit in the waiting room until they do the paperwork and surprise surprise, I've gotten bills for things my insurance didn't cover at East Side where Quest will look and make sure all is well. Even with the short hours - I'm giving this 5 stars because of the quality of service. Besides, I usually have to fast anyway so it's not an issue. It's a walk in & appointment so those that get angry, make an appointment.

Prior to drawing my blood, the girl was around the corner coughing/hacking. Then she wiped her nose…read morew/her hand. After putting on gloves, she then couldn't seem to find a vein on my left side. Then she tries the right. Never had an issue before. Just after she inserts the needle, she calls over another girl to help her b/c she moved the needle (which I was getting stabbed w/on the inside). The other girl had to help w/getting the needle back to where it needed to be and putting the vile on to collect the blood. They never took the rubber band off the whole time while saying the blood is coming out slowly. Meanwhile, there's blood dripping on the floor. After all that, two of the tests couldn't be done b/c the blood was hemolyzed, which means the blood was compromised either when it was drawn or when it was transported and couldn't be used. This is the 2nd time a Lifespan lab has screwed up my samples so my tests couldn't be done.

I made an appointment online the day before. Walked into a full waiting area of about 4 people,…read moreand my name was called within a few minutes. Tip: they take appointments before any walk in. Service was quick and I was in and out. The nurse was good at her job. My only complaint is that it's in the basement of a big building and there is no cell reception ( not their fault) but they have an online check in when you get there. that I was unable to use because of no service. It was clean and quick for routine medical tests.

The website makes it easy to schedule an appointment, but walk-ins are also accepted if they aren't…read moretoo busy. Blood work results seem to come in quicker than other labs I have been to and if you make an account you can view your results online. It's all very convenient, and quick, and they seem to accept most insurance plans. I have never sat more than 10 minutes in the waiting room and 2 of the 3 phlebotomists I have seen there are exceptionally skilled at dealing with my tiny veins which are difficult for some to access. They don't even leave bruises.

Absolutely disgusted with this place. I took my mother here today to get blood work on 2/19/25 well…read moreit's been over 2 hrs now waiting for them to take my mother's blood. That is rediculous to take blood. You should never have to wait 2 hrs to give blood that's insane. Unfortunately had things to do and could not get to them. I guess no good deed gos unpunished ever. If you make an appointment and miss it automatically you are charged. If you are late to an appointment you are either turned down and charged or scolded by a secretary or Dr for being late. However they can waste as much time of mine as possible with no consequences. They have no respect for their patients if this is the case. We have to respect their time yet they do not respect ours. I will send to it my mother never ever goes here again if I have to pay out of pocket for somewhere else.

Ladies were very professional. Being someone who is terrified of needles, Stephanie treated me with…read morekindness and she walked me right through It. Very good at her job. Thank you!

Needed bloodwork done for my new job. This location was only a few minutes away so I went here…read more I've never been here before but I'm so glad I went. There was one person in front of me and there was 2 techs I literally didn't wait longer than a couple minutes, Denise did my bloodwork she was very gentle she also checked me in and was very kind. The place is clean and plenty of parking. I would go here if I were in the area again. Very nice workers here and I was in and out I love that. Oh and I dislike needles very much- I made Denise aware of that and she spoke to me the whole time without even scaring me or hurting me.

New office, professional staff little to know wait as a walk in. Convenient location with ample…read moreparking.

I believe this lab that is 'in-network' with my new health insurance. Located in the Warwick Mall…read morecomplex of buildings, this Medical Building is on the corner of Bald Hill Rd and W. Natick Rd. Same building as Concentra Urgent Care. No appointment necessary. The entrance is under the drive through portico facing Macy's (sort of). Nice to have the overhead protection to drop off someone on a rainy day. There is plenty of parking in front of the building. As soon as you enter, straight ahead a few steps lead down. If you need to use the elevator, it's to the right of the steps. The waiting area for the lab is at the bottom of the steps and to the left. Take a number by the check-in window and have a seat. The waiting area is clean and comfortable. When your number is called, hand your lab slip, ID and insurance card to the receptionist. Reception will log you in, be sure they have all your insurance info in the system and add the ordered tests which will print labels for phlebotomy staff. A phlebotomist will come to the door and call your first name when it's your turn. During my first visit a student phlebotomist did my blood draw under the supervision of the staff phlebotomist. She did a great job and I was in and out quickly. The room where they do the draws is brightly lit and very clean. Staff were all very friendly and the receptionist really helped me out with insurance. If this is a convenient location for you, it seems like a good choice. Now, let's see if my insurance carrier agrees.

Unorganized lazy people. Every month I had to do bloodwork with them and every time I had to call…read moremy doctor to fax them again the blood order. They should have them when I started the first month. They are rude and unprofessional. No empathy for sick patients. I'm done, never going back again.

I have been going to this lab for a few years now. it is ALWAYS a very good experience. the staff…read moreis very pleasant and the wait times are minamal.

Just moved to Riverside and this is a small place tucked away right down the road from me. Walking…read moredistance actually. Didn't even know it was there until I needed blood work done. With my medical issues, I'm regularly getting tests done, such as blood drawn. So it's important I find a solid, respectable lab with moving. The two ladies were so sweet and it was an intern who drew the blood. Didn't even feel it and she was better than most phlebotomists I've seen. I was in and out within minutes, then walked across the street to my fav cafe and got a bite. Absolutely perfect. Two thumbs way up.

I had one visit there and the lady was very professional.and she joked with me while taking my…read morefloor.im not sure where the guy went that gave one star but couldn't have been there.

I had to give this place 1 star, but I would rate this place zero stars. I had to use an east side…read moreclin lab and was given a list of locations. I went here for convenience. The place is practically empty and dingy. I walked in and the phlebotomist was sitting at a desk talking with a person about football. He ignored me for sometime and continued with his conversation for another 15 minutes. I went back to the window to make sure he knew a patient was waiting. He then yelled, no exaggeration, take a seat. So I spent 1/2 hour listening to this obnoxious unprofessional person, and realize I would not let him near my arm with a needle. Go to Pontiac Avenue in Cranston, friendly, clean and professional, they are 5-minutes and a world apart.

Rita was fantastic! I am phobic about needles having had prior issues at other Labs BUT Rita did…read moremy blood work perfectly. Didn't even feel a pinch! I highly recommend her and will go to her for all my lab work in the future!

New facility. Professional staff with new equipment explained everything and had my images done in…read more15 minutes. Plenty of parking and easy access as a walk in.

I could not get through the phone, because they are so busy... but I went in person, there was a…read morebit of a wait but the lab work was done. Staff was friendly, wore a face mask and was extremely patient and nice while struggling with small veins. Good bedside manners.