Bob Halls is incredibly kind, knowledgeable and helpful. I always have a successful experience when…read moreI visit my bank.

From the owner: HarborOne Bank, headquartered in Massachusetts, has $5.36 billion in assets. For over a century,…read moreHarborOne's mission has not wavered...total commitment to our customers, our communities, and our colleagues. Today, we serve communities in Massachusetts and Rhode Island with the very best in personal and small business banking products and services delivered through our network of full-service banking centers, and an extensive suite of online, mobile banking, and cash management services. We provide mortgage lending throughout New England as the parent company of HarborOne Mortgage. Our Commercial Lending team is comprised of seasoned veterans who specialize in meeting the needs of today's business leaders who need "big bank" services with the local bank feel. Loans, lines of credit, cash management services, and commercial real estate are our areas of expertise. Our lenders are headquartered at our Corporate Office in Brockton and at our Commercial Loan Offices in Boston and in Providence, RI. HarborOne was established in 1917 as Brockton Credit Union, changing our name to HarborOne Credit Union in 2004. In July 2013 HarborOne converted to a bank to provide more opportunities for growth and to better meet the needs of those who wanted to do business with us. Deposits are insured by the Federal Deposit Insurance Corporation (FDIC).

Great community bank. People have always been responsive and have great customer service and…read morebanking skills. Competitive rates on everything.

Worst customer experience of my LIFE. Not hyperbole. RT was my bank since I was a kid. I chose them…read morefor my home mortgage. I wanted my hometown bank to deal with this very IMPORTANT and major transaction. They botched the numbers, overcharging me about 10% because they lumped previous owner's unpaid utilities onto my mortgage. By the time I found out, they had already SOLD me out, sold my mortgage to some big corporation for a profit. Now I have to wait on hold with some company in Illinois. They did this to me. ​I have no say in this. Epic betrayal as far as I am concerned. Also, the money market interest rates are a joke. All around, amateur bank, treats you like a commodity. Avoid.​

If you want pettiness, go here! They said I need a account to exchange, change for dollars or…read morevice-versa. Will also charge you a fee for a lot of change to convert. Thought about switching to them, not now! Use someone else

Hi, I submitted application for checking account on…read more4-march-2013. Received a letter with my account info week later. After that I completed application to get my debit card and submitted it. Didn't receive my card and decided to call them. They said that card was probably lost in the mail and that they will make a new one and send it overnight. After another week I again called and they said the same thing. So I decided to close my account - and they said that I need to send a notarized letter in order to close my account. I thought that it will take me more time and money to send this letter. So I called again asking for my check card. Now they said that in order to get my card I need to have spending on account or make another deposit. And they lied to me that they discussed this with me before. Not an ethical behavior for a bank. Good luck doing business in MA! Thanks!

not very friendly by any means... especially lorie! when i asked and then demanded to speak to a…read moremanager after she was rude, short, inattentive and nasty. maybe it's because i wanted to be assisted 10 minutes before closing. when i asked for a name and number of a supervisor, she hung up on me. luckily, the main office took my call and was able to answer a simple question regarding hours. i went the next day to a mutual bank over 25 minutes away to close my account and not to have to deal with that wretched, menopausal jerk!