I needed help with an apartment move put cleaning - Shell was super responsive- professional and…read moreaffordable- The apartment was cleaner after she was finished then when we moved it- it sparked... She takes great pride in her work!!

If you want someone who is reliable, pays attention to detail and takes pride in the work she does,…read morelook no further! She takes her time to make sure everything is clean and goes above and beyond. We are so happy after our house gets clean!

We had a filthy house after an extensive bathroom remodel. Dust and grime covered everything. The…read moreMaster's Touch Cleaning Solution came in to do a post construction cleaning. Now we feel like we have our house back. They are so polite, thorough, flexible, and professional. The communication of schedule and cost was outstanding. Highly recommend.

I called today and needed help for my son's apartment - not only did they agree to come but they…read morecame about 3 hours from my service request - I'm so grateful for the speed at which they responded and the job they did - and willingness to get it done the same day - I really did need it done today , but it was so thrilling to have them agree to come ! Great to see a company that is so open to serve and do it with such great communication ! Thanks you so much , grateful for your help ! Do not hestitate to call this great company ! Greta value and Great company. So impressed how they responded so quickly !

Had them come to clean carpets in our new home. They did a fantastic job and the carpets looked…read morebetter than I expected. I did go over some of the stains with my own spot cleaner and I was able to remove the stains with a little elbow grease. I'm assuming they just don't do that because otherwise they would never get done with a job. Friendly employees and very professional. I will use them again if I need to in the future.

Honestly, the carpet looked better before they came out. Areas that were soiled by high traffic…read morewere still soiled (we were told the carpet was just stained, and it couldn't be fixed) and areas that were not bad at all now looked blotchy and spotted. The carpet was super wet when they left, to the point that it squished when walked on. I used a Bissell Green Machine last night and now our carpet looks great, high-traffic areas and all. And it was left barely damp, not soaked. They offered to come back out and re-do stuff, but no thanks. Never again. I'd prefer a refund, but they said they could not do that. So a negative review is the next best way for some accountability. Sorry guys. I hope you can fix your process. BTW, I have pictures, if anyone is interested.

I'd love to tell you how great the carpet cleaning service is from Premier Cleaning of Iowa City,…read moreto echo the other glowing reviews posted here. However, I cannot as they never showed for the appointment I made to have my carpets cleaned. I'm frustrated enough with how apartment leasing works in Iowa City; typically carpet cleaning falls on the apartment complex. So wasting two hours waiting on a service that I never received is infuriating. I scheduled service for the last free day I will have this summer and so now I'll have to displace another appointment to supervise the service. Steve with Premier Cleaning of Iowa City may not find two hours valuable, but I do. A phone call to advise of lateness or to attempt rescheduling would have been acceptable, if a little disappointing. In the least, answering the phone or returning the voice mail messages I left (an hour after the scheduled appointment) would have shown some concern for the situation. In the end, I got neither of these showing that Premier Cleaning of Iowa City has a complete lack of professionalism. I cannot recommend Premier Cleaning of Iowa City to anyone for any purpose. Based on other reviews, they are very good... when they show up. However, based on my own experience, they may not show up at all.

We called Premiere Cleaning for a quote to clean our carpets. They showed up to quote us on a…read moreSaturday and were professional, friendly, and even asked if they needed to remove their shoes before entering our home! They provided us with a very reasonable price and even took time to answer our 7 year old's questions. After having our carpets cleaned, our property manager said they looked great, but our tenants had a concern about leftover pet hair. We emailed Premiere Cleaning and asked if they could return to our property and address our tenants' concern. They did so and addressed our tenants' concern promptly and politely. We are definitely going to stick with this company; they're fantastic!

This person presents herself as a professional and in no way is!!!! The ad shows other employees…read morebut I doubt she has any. She has poor communication skills and uses a home shampooer and not a professional unit like verified carpet cleaners do. I had to have everything redone that she claimed she cleaned. I called a "REAL" PROFESSIONAL cleaner. Always ask her what equipment she uses. I asked her if she used a deodorizer and she said she uses shampoo, duh!!! The carpet was soaking wet in the rooms and when I had the professional come out they laughed! My steps were wet in the middle and dry on the sides. Please beware!! She will also call the police if you disagree with her. Horrible value for your money because it was a horrible job!

they did an amazing job. The young lady worked very hard and did a fantastic job cleaning out my…read moredad's basement. I highly recommend their service!

We have a room in our basement where we keep our dogs' crates for when we need to kennel them. We…read morealso have a very old dog who spends almost all of his time in that room. Our carpet shampooer broke quite a while ago, and we reeally fell behind on dealing with how disgusting the dogs make the carpet. I didn't think in my wildest dreams the carpet would be salvageable. We decided to bring in Actually Clean just to try to improve the situation until we figured out what to do. If they had gotten the carpet half as clean as they got it, I would have considered it worth the money. They got the carpet looking like new, though! I am absolutely floored by what a great job they did (pun intended). The guys were both super nice, too! I would definitely recommend this company to anyone who needs a carpet cleaned!

Actually Dirty. They came to pump out our neighbour's…read morebasement and pumped the water all over the sidewalk and my lawn. I live next door. No-one can use the sidewalk as it's full of contaminated water. The dirty water has receded quite a bit in the photo. One of the guys tried to claim the water was clean ... after being extracted from a basement!