Our 2 garage doors were 20+ years old and failing, plus the openers were becoming intermittent…read more I e-mailed Dortech after a lot of searching, and was able to arrange replacement quickly with Sal, even though he was out of country on vacation. Sal was prompt and provide clear options and a wide selection of styles without any fuss about pricing. He was also up front with quotes and timeframes. Sal checked back with me a few times to reconfirm my choices while we waited for arrival. When the time came, Sal confirmed the day and time, arrived on schedule and did an excellent and efficient job of removal installation and cleanup. He also gave some advice on trim repairs. We are extremely happy with products and end results and highly recommend Dortech.

Friendly - Quick - Skilled…read more My garage door fell apart today and I had troubles opening and then closing it. I then managed to knock out the wheels off the door too. I randomly found Dortech and spoke with Sal. He was able to come the same day. He gave me a time frame in which he would arrive and even texted me when he was on his way. He took a quick assessment and started fixing the broken pieces and reset the garage opener to close properly. He had quoted the price before he started the repair and it was all done at a reasonable cost.

Hi TJ, I wanted to…read morethank you again for the great job and appreciate it very much. It turned out perfectly like a difference of night and day. Thank you again for your kindness, professionalism and giving me such a great price I appreciate you showing up on time, attention to details, addressing customer concerns and fulfilling everything you promised. I would not hesitate recommending your company to anyone interested in garage door related work. Thanks again bro, Fil Peace

I started looking for a new front entrance door in July 2025, went back to Confidence because they…read moreinstalled the garage doors for us a few years back, with a good price and no problem install. Spoke to Joe about my requirements for the door. We went back and forth for a few times, Joe is very patient with all my questions, requirements, and provided me with a number of updated quotes after a few changes. Finally the order was placed in late August. The door, with 2 side lites and multi points locking system, was ready, Joe called to confirm installation date. Ken with his installer, along with Joe came on August 6 to install the new door. They did a fantastic job in removing the old door and installing the new door. They cleaned up all the debris and left with a spotless space! In the next day, I found out that the door bottom sweep needs to be adjusted, emailed Joe on this. Within 2 days Ken and Joe came back to adjust the sweep, as well as providing 2 additional corner seala ensuring the new door is tight and no cold draft coming in. Overall, we are very pleased with the service, attention to details, and after install service with Confidence Door. Without any hesitation I do recommend this company to anyone who is looking to replace either a garage door or entry door from Joe and Ken! Thank you gentlemen!

Exceptional service and great customer care! I was very satisfied with my new exterior door…read more Customer service good.

My garage door was jamming. Their professional staff came, replaced some missing bolts, made some…read moreadjustments and and lubricated the door. Works like a new door. Price was very reasonable too. Thank you.

Friendly guys who knew exactly what they were doing. They were even able to come all the way to…read morePickering the same morning. Reasonable pricing as well.

Well, Was getting ready to go to work in the morning and my Garage door fell off the rollers…read more David came by about an hour later and before 4 o'clock the garage door had been replaced along with the door opener.David does fantastic work,absolute professional and a pleasure to deal with. Would the highly recommend for any garage door repairs or replacements. Everything is working fantastically and you can see the door looks great.Well done,sir!!

I knew the garage door was broken, but of course, it wasn't until it couldn't close all the way…read morethat I started to panic. Thank goodness for TBC garage doors! They returned my call within hours and made time in their schedule to swing by and assess the situation the very next day. David arrived within the window of time that we had agreed upon. We are still in the time of COVID, so he was masked - as was I - and all of our interactions were outdoors. I have a large dog, and David was not phased. The doggie is usually hesitant around male strangers, but she was very comfortable around David (win!). I wasn't expecting the garage door that day, but after checking out the situation, David indicated he could fix it that day and he offered a quote for the work. An hour or so later, the garage door was fixed and working better, and quieter, than ever! Thanks so much to David and TBC garage doors. You can expect our business in the future :)

I would give 10 stars if I could. I had a problem with my door opener ear. The fellow who answered…read morethe phone asked a few questions and tried to tell me how to fix it myself. I had to go see it so called him back and he told me exactly what to do and was able to do it myself. He said he hated to come out and charge someone for doing something tht I could do myself. How nice was that?!

I contacted Icarus Services yesterday to repair a bedroom window at my sister's home. The…read moretechnician arrived while I was not present. He began the repair and initially quoted approximately $350. My sister was surprised by the high price, but because the window was unstable and at risk of falling, she felt pressured to proceed. After about 10 minutes of work, during which he had already removed the window from its frame, the technician informed her that the repair would actually cost $530, claiming he had discovered additional issues. At that point, my sister felt she had no choice but to agree, since the window was already removed and she could not stop the repair midway. The entire repair took about 40 minutes. The parts he replaced--shown in the attached photos--cost approximately $75 when purchased retail. This means the company charged $465 for 40 minutes of labour, which is unreasonable by any industry standard. At the end of the job, the technician requested cash payment, stating that he would "not charge taxes" if paid in cash. This is highly unprofessional and raises serious concerns. The following day, I contacted management to file a complaint. They were dismissive and only provided a receipt after I insisted and mentioned the technician's cash request. The receipt they issued is not itemized--no breakdown of parts, labour, or time spent--despite my request. This lack of transparency is unacceptable and appears intentional. I have home camera footage confirming the technician was present for only 40-45 minutes. I also have proof of the actual part costs. There is no justification for the inflated price, the mid job price increase, or the refusal to provide an itemized invoice. Lessons learned (and advice for others): * Always demand a final price before any work begins. * Never allow a contractor to change the price mid job. * Request an itemized estimate (parts + labour) before they start. * Ensure the time billed matches the actual time spent. * Always insist on an itemized receipt. A vague receipt is a red flag. I acknowledge that I made the mistake of allowing the work to begin without a confirmed final price, and my sister felt pressured. However, the company's behaviour--price changes mid job, refusal to itemize, and a request for cash to avoid taxes--is unacceptable and unprofessional. In my experience, this company's practices are predatory, and I would strongly caution others to avoid them

My parents had all windo screens replaced and upgraded by Icarus services. They showed up on time…read more The work was good, but I would not recommend them. They are rather expensive. They work out of a condo unit. When you call, the phone is scratchy and muffled. One man who answered was very hard to understand. His English was very poor. . Daniel, the technician, thinks it's acceptable to show up at your door, unannounced. It's 2026. Doesn't he own a cellphone?

They did a great job installing a smart lock on my front door. It is a massive, 2 1/4" thick door,…read moreso I wasn't sure it could be done. They carefully finished the job to perfection and even brought in a door restoration expert to have the holes from an earlier installation properly filled. These guys really take pride in the work they do. I am very impressed with the quality of their work and the lengths they go to make sure their customer is satisfied. Highly recommended.

They were awesome prompt and kind service thanks!! I was really lucky they were around the corner!!…read more:))