Great service and good selection of products. Thanks for generally having what I am looking for.read more

Employees are really friendly and knowledgeable. They have a great selection of sports gear…read more Exactly what I was looking for.

I've been here twice. Both times my credit card was compromised after using it. Don't shop here.read more

was inline at checkout and I noticed 2 boys horsing around and being smart with each, just being…read morekids. at some point 1 must have not scanned or missed an item. the security dude was a complete D***. instead of giving the kid a stern warning and being done with it, he called the cops and pressed charges I heard the Mom talking with the kid on the way out and the security douche pressed theft charges for $10. ridiculous. I used to spend about $500 a month on groceries there due to convenience, but that ended today. I will be taking my $500 a month to Winco for groceries from now on. I understand how preventing theft is important to stores, but this kid made a mistake at self checkout. nothing in either one of their actions warranted any suspicion they were stealing. shame on Walmart for hiring such a tyrant.

Great friendly service. Great selection. Good causes to shop there. They have great attention to…read morevalue and detail.

There's always something waiting to be found at the Hope Center and the prices are reasonable for…read moresecond hand. I stop in regularly to check for books, and often find newer hardback titles for just a couple of dollars. At Christmas time, it's fun to look for ornaments and other treasures. Donations are easy at the drive through area in back. This is where the inventory sold in the store originates, and people are generous!

I went to their build your own sandwich station and asked the person working there to build me…read morewhatever sandwich they thought was the best, and it did not disappoint! I'm not even joking when I say I don't think I've ever had a better sandwich in my life.

They made the cutest and most tasty cake I have ever eaten!…read moreThe cake was chocolate with chocolate butter cream and raspberry filling. So fresh and full of flavor.

I love shopping at Ross because you find great deal normally from 20% - 60% off of the mall prices…read moreon brand name and designer brand clothing and accessories. I find things here from nice kitchen items, furnishings, purses, shoes, and more! I love Ross! As far as their customer service, some of the employees surely have knowledge about service in how to effectively come across and communicate kindly with customers. However, there are a few employees who needed more training with their customer service skills.

This was a messy store. Was here today trying to pass time before visiting with family. I'm from…read moreSeattle and have usually enjoys excellent customer service when I visit here. Ross was definitely the exception. I wanted to see a watch. The case was locked so I went up to the customer service desk to ask for Assistance. There were two women talking and before I even got to open my mouth one looks over "eyes look me up and down" and she burts out " were not open here" I say I'm not checking out but need to see a watch. The girl with the dark hair looks back at the blonde gal and finishes her instruction to her then tells her she needs to get a key and walks over to us. She barley looks at me as she asks which watch. I tell her, she gives me the watch. Stands over me (there was no table and I had to hand the items in my arms to my niece) I then knelt down and took the watch out. It was too big. I hand it back to her and she still does not look at me. As I was trying the watch on, the blonde girl came over and started another conversation with dark haired girl. At that point I was a fully irritated and mumbled some passive aggressive statement about horrible service. We go up and to the only guy on a register, Travis, and ask the names of the women. They were nearby and he was visibly nervous as he told me (Hanna and Gina) apparently Gina is the manager. I had to prompt him when I asked for the general manager. He said "Gina is the manager" I asked who she reports to and he glanced at the girls then told me "Alyssa". If this is true, Alyssa-those two need some customer service training. They were rude and wanted to be anywhere but with a customer. We were smiling and cheerful. We were polite and this is how we were treated. Never coming here again! We walked down the mall a bit and found another chain store that was so friendly and positive. The employees were singing softly, they were helpful and hilarious. Maybe send those two over there to observe how customer service is done!

We are visiting family from Seattle and went shopping to pass some down time…read more After having a horrid experience with a store up the mall a bit, we found this store. What a gem! All the employees were so funny and helpful. They seemed truly happy and Interested in our experience. Thank you for cheering us up (we were visiting family during a recent tragedy in our family) Loved this store.

I like this Old Navy…read more I park outside the Palouse Mall to sleep a lot, and when I wake up I don't want to go far, so its nice to be able to run in here and grab, a extra Henley or a Thermal top as it has started to cool off, in the evening and I didn't bring one from home this Old Navy is smaller than most that I have been in, but it is also a College town so has a good selection the people working here have always been helpful

We went in about a month ago to try and get a custom piece done for my wife for Mother's Day. After…read morewaiting for the custom jeweler for about 30 minutes, I finally got a chance to speak with him. He stated that it was the second busiest day of the year due to the opening of the farmers market and that he didn't know how much we could get done. I sent my wife over to begin talking about her vision. The whole time, she felt as though she was an inconvenience. His overall tone, with me and with my wife, was that he was annoyed that we were bothering him. We proceeded but we left feeling rushed and unappreciated as customers. We ended up canceling, went to Sam Dial for the same process, and had a great experience there. I do not recommend this place. They may be for you, but they were not, and are not, for us.

Our daughter is a budding geologist, so we have to find every rock hound store when we travel. This…read moreplace is one of the better ones we have been to. Despite their retail, it really is part museum, with way cool petrified objects that you and I probably never could afford. Our daughter had to get several crystals/rocks that she rattled off the names of, and thankfully each were under $10 lol. I guess I can expect one to be a necklace for me at Christmas time. :)