The service was excellent the people are friendly and down to earth I would recommend anyone to themread more

Yes highly knowledgeable, friendly staff. Kiki is who helped assist me. She is been great and…read moreamazing. Thank you so much. Please visit her she will be greatly helpful @ assisting you

Lakeita Davis gives outstanding service at this branch. Could not be happier!!!…read more Everything I go in bank they give amazing service and always do an Amazing job no matter how busy they are.

Vegas trip cancelled in March due to COVID-19…read more VIP reservation company promised a refund in writing multiple times. VIP company lied to us about needing to wait for the hotel clubs to refund them claiming they sent them our funds. We verified with the hotels that they never received payments for our reservations. We have this in writing. No refund provided has been provided. VIP company numbers disconnected and stopped responding to texts. All parties initiated disputes with their banks to recover the funds for services not provided. All parties filed the disputes with the same supporting documentation. All other parties (excluding me) received final REFUNDS from their banks. Regions Bank declined my dispute TWICE, even though I provided the same documentation as the rest of them. Regions Bank still has no record of my additional documentation even though I have given it to them TWICE. They won't add my supporting documentation to the case or even consider it. They won't fight for my case. They won't refile for refund not received. They won't let me speak to a manager. My local branch is closed due to COVID-19. I can't get an appointment until the middle of July. Regions Bank is debiting my account on 7/4. I lost $1,800 during a pandemic and Regions Bank won't fight for me. I am closing my account. Regions Bank won't fight for you even though every other bank will. Don't bank with Regions Bank - WORST BANK EVER!!! I'm filing a complaint with the Alabama State Banking Department.

Insurance Agent Luke Grantham and his staff are always so polite and helpful when I call or come by…read morethe office. We switched to ALFA about 4 years ago because of their excellent reputation in our area and lower rates. I am completely satisfied with the service we have received not only from our locals agents staff, but also from the customer service and claims staff at the home office. We could not be more pleased!

DO NOT GET YOUR CAR INSURANCE FROM ALFA! My son was in a car accident with an uninsured driver. We…read morehad uninsured motorist protection on our Alfa policy. Even though the police officer did not issue a ticket to either party, Afla decided on their own that my son was responsible to get out of paying us for the uninsured motorist protection. The other person's car was impounded, yet Alfa sent us a one sentence response to the accident: that they were going to repair her car! So, while we were paying $5000 to insure our family, we had to pay a $1000 deductible (vs. what it should have been: $250) while the other party without insurance got off scott free and got her car fixed for nothing. Then, Alfa dragged their heels for 6 weeks, botching the estimate by contracting out a one person shop to do the estimate (the body shop said they always use him because he charges roughly half of what others charge) refusing to fix some of the damage for vague reasons, and then trying to tell us that our son admitted it was his fault in phone conversation with the adjuster. After demanding a transcript of that phone call, we discovered that not only did our son not admit to the accident, he pointed out details as to the negligence of the uninsured party and details as to how they actually caused the accident. After contacting the adjuster, his boss, and writing to the president of Alfa, we have had zero response. We have now filed a complaint with the BBB. The end result is this: BEWARE OF WHO YOU GET YOUR CAR INSURANCE FROM. LOOK AT THE COMPLAINTS ON LINE AND YOU'LL SEE THAT ALFA HAS A 1 STAR RATING AND THEN RUN AS FAST AS YOU CAN FROM ALFA.

Employee was great. Had a great conversation and the general manager was awesome. Will recommend…read moreothers to come and check them out. Great business. Good staff. Good location.

We are been their customers since we bought out first house 10+ years ago. Phillip Free used to be…read morethe Agent, he used to be very kind, and now he is retired, Jason Free is the same way "chip of the old block". I don't have words to say thank you for him being more worried than me for my property.