Although Dr Allen can come across as quiet or blunt, he really does care for animals. I've been taking all my family pets there for over 10 years, and they've always treated them with care and respect. When my family dog had to be put down, Dr Allen suggested we do so on the grass outside so she didn't become distressed or upset during her last moments. And after any of our pets have passed away, we've received a condolences card in mail from Allen. All the staff are happy to answer any questions (No matter how often or silly they may be) whether it be in person or over the phone. Would recommend this surgery for any pet owners. read more