In my encounters with Mark Tomblin of Prism Enterprises, LLC, I was stunned by his egregious…read moredishonesty and lack of integrity. Not only did he fail to deliver the service I specifically requested--a moisture intrusion inspection--but he also misrepresented the company offerings, leading to a complete breakdown in trust and professionalism. I made it clear to Mr. Tomblin that I sought a thorough moisture intrusion inspection, specifically inquiring about the use of an electronic moisture meter with probes to test the moisture content of the building materials. To my dismay, Mr. Tomblin assured me that he would indeed use such equipment, without disclosing any alternative methods. However, he arrived without the promised equipment. Instead, he proceeded to take air samples with a completely different device. During this encounter, Mr. Tomblin told me that: 1. With such high humidity levels, "If you closed up the house and turned everything off to go away for three days, it [mold] would be growing." 2. Regarding the humusy smell in the house, which comes from Microbial VOC, "I could smell it when I came in." 3. In response to my telling him the landlord had put down plastic sheeting under the floor joists, he said the crawl space "should be encapsulated and dehumidified." 4. When I told him I had trouble emptying the buckets on the two small dehumidifiers I bought, he suggested the remedy of a dehumidifier with a pump to a drain line. 5. As he left he said, "I'm so worried about your health I'll try to get them [the lab] to speed it up." When I questioned him about using an electronic moisture meter, Mr. Tomblin dismissed my concerns, claiming he had gathered all necessary information from the 2 air samples alone. It became evident that he had lied to me about the services provided. I paid him with the $435 check he wanted. I was afraid to do otherwise, as the unsavory character stood in my home. However, despite Mr. Tomblin's initial concern, he later denied any abnormal levels of moisture in my home, contradicting his previous statements and dismissing my legitimate worries. A few days later, Mr. Tomblin sent me the results of a mold lab report, claiming that it showed "normal levels of mold." However, conspicuously absent from the report was any mention of the moisture content of the building materials or the overall moisture levels in my home. Upon expressing my dissatisfaction and requesting a refund, Mr. Tomblin callously rebuffed my concerns in a voice message, adamantly insisting that there were "no abnormal moisture levels" in my home and "therefore no grounds for a refund," despite his neglect to measure the moisture levels, and the weeks of humidistat data I had collected. When the Attorney General's office contacted Hamblin on my behalf, he admitted he didn't perform the moisture test but attempted to deflect blame by questioning my motives and defaming my character. My supposed lack of character and the supposed lack of a problem are irrelevant and diversionary. There is ONE issue: Mr. Tomblin did not do what I asked and he agreed to provide. This blatant disregard for honesty and transparency indicates a company rife with deceit and deception. It's clear that Prism Enterprises, LLC, cannot be trusted to uphold their end of the bargain and deliver the services they promise. For anyone considering doing business with them: insist on written documentation outlining the scope of services and associated costs, and pay by credit card whenever possible to protect yourself from potential deception. Remember, when dealing with Prism Enterprises, LLC, you may get lies, deceit, and a total lack of integrity. UPDATE: Mr. Tomblin's response below shows his lack of integrity. Again, he tried to defame my character by asserting my motives were unethical. I was not "trying to get out of the lease" but collect data to encourage the landlord to fix the moisture intrusion issue (he eventually installed a dehumidifier with pump and had most of the roof replaced, which no landlord would do without proof of moisture intrusion). As for " She even said that the owner should just level the home," is complete fabrication. Trust this company at your risk. Protect yourself! Get it all in writing, and PAY BY CREDIT CARD so you have recourse when he falls down on the job.

We hired Prism Enterprises, LLC to assess our home for potential hazards, and the experience was…read moreexceptional from start to finish. Mark was professional, thorough, and highly knowledgeable. Prism Enterprises, LLC provided a detailed and easy to understand report outlining their findings and recommendations clearly. Communication with Mark was outstanding throughout the entire process. He promptly responded to all of our questions and concerns, and took the time to explain the technical details in a way that my husband and I could easily understand. We felt informed and confident at every stage. Mark's ability to communicate complex information with clarity and transparency was a major factor in resolving our complex indoor air quality issues that have been ongoing for months. Their commitment to ensuring our home is safe for my family is evident in their meticulous work. I highly recommend recommend Prism Enterprises, LLC services for any industrial hygiene needs. Mark Tomblin works in excellence and we appreciate the care that he showed for my home and for the health of my family.

Delaware Remodeling Corp changed the flooring on the first floor of our home. From laminate to…read morehardwood. The entire process was smooth, start to finish. The pricing we got was very transparent, vey easy to see what our money was buying. The installation crew was second to none. Very fast and efficient use of their time on the job. The project was demo to completion in 3 days for the entire first floor minus the bathroom and kitchen. Definitely commend Kaiser and Miguel on a quick timely completion. Will use again.

My home is now more energetic and, yes and eco-friendly. Thanks to Delaware Remodeling!.read more

So, I was initially looking to patch my roof after a water leak in my bedroom was discovered. I was…read moretold by other contractors that my roof looked to be in pretty good shape. The owner of Tri-State Remodeling (Roland) responded to my initial search on YELP but let me know up front he didn't deal with "patching" but if I was interested in a consultation for new roof, he would be glad to meet. After meeting with Roland, I had a whole new perspective and what seems like a reasonable amount of information on roofs in general. He was very thorough in his presentation, explaining the various products, along with the training and certification process thru the product manufacturer, and explained step by step how a roof project would be conducted. Tri-State Remodeling not only uses quality materials, they understand the importance of customer service and satisfaction and professionalism. The estimate provided was very competitive and included items not mentioned by other contractors. I am so glad I chose not to piece-meal this project as it turned out, my roof was in pretty bad shape underneath it all; several pieces of plywood had to be replaced (included). Overall, I was pleased with the experience with one exception. The tarp used to protect the property ripped and materials fell on the tree next to my porch causing damage to several of the upper limbs that had to be addressed. Oh, did I mention the life time warranty? Awesome!! Check them out if you ever find yourself in need of a roof. They also do gutters, siding, windows & doors....

Called on a Tuesday and they were here that Friday. Courteous and competitively priced.read more

I was closing on my home purchase in 2 days when the bank asked for my septic report...first time…read morethey'd mentioned it! 48 hours?!! Went scrambling for someone to get me off the hook, Chavis was booked into next week, Jean on the phone at Hall's heard my story, called out to her field tech to check his schedule, they put me in for 3 pm the next day. Steve showed up later in the day but Jean called around 3:10 to let me know he'd be there by 4:30, and he was. He'd already done a visual before he even knocked on the door. Gave me plats from the city/county, a guide to care for the system, and did such a thorough flush and pump. This was not easy...I live on a very hilly property and he had a tough climb back and forth up to the truck to switch from rinse out to suction up, but did not tire of it...he was downright dogged in his determination. It was 10 minutes past sunset as he drove away. Did the job like it was his own property...such a pleasure to experience. I'm a customer for life...between Jean's humanity on the phone, hearing my plight and seeing how she could help, to Steve's truly professional and good natured work, why would I ever think of switching.

STAY AWAY We needed to have our chimney repointed and the…read moretop piece of concrete replaced. Fire-Free came and 'did the job'. From the ground, you could tell they did something but 2 years later we had our roof replaced. When the contractors were showing us pictures of the roof, I noticed the big cracked piece of concrete at the top was the same as it was. The new masons we spoke to (we got 3 quotes), all told us that they didn't think the work was ever done even though I paid for it and now we had to have the chimney rebuilt from almost the halfway point on up. When we called Fire-Free, we first denied doing the job. Once I showed them the invoice the owner said they would redo their work if we wanted to wait 8 to 9 months. We went with another company who I was very happy with over a year later.

They showed up within the window they had promised, my tech was friendly and efficient. I will…read moredefinitely use them again. Thank you!

We had some fascia come loose after a strong storm with high winds, so we reached out to Delaware…read moreExteriors for a quote. They responded right away, came out quickly, and provided a clear estimate along with a timeline for the work and materials needed. They even offered helpful suggestions on aesthetic details that would enhance the overall look. The team arrived right on time and finished the project in just a couple of hours. We really appreciated the progress photos they shared along the way--it was a nice touch! Overall, we're very happy with the entire experience, especially their easy-to-use digital contract and invoice system, which made everything smooth and stress-free. We'd definitely recommend them!

Very professional and courteous. I chose them after I watched them replace a roof in our…read moreneighborhood. The inspection of our roof included examining the attic for any damage which we weren't even aware of. The presentation of the estimate was especially professional. Clean-up was exceptional. We were worried about debris and nails being left behind......no need to worry. They even said they'd come back after our landscaping foliage was gone for the winter to search again for nails. I can't say enough good/great things about our esperience.

The worst handyman I've ever encountered is Mike McKamey of Iron Hill Home Repair!!! From the…read moremoment he entered my home he was intent on stealing from me. Mike gave me an estimate of $815.00 to replace my bathroom ceiling. When finished I was informed that it took him longer than he thought so the final price was $1245.00!!! There was no warning he was going to exceed the estimate , no reason given why it was so much, not even an apology for exceeding the estimate by 34.6%. He robbed me of $430.00!!! I asked Mike to seal a crack in my bathtub drain. He sent me a text saying it would take an hour or so to do a 2-3 minute job. He came the next day and spent 35 minutes in my bathroom. When finished he said it would be $100 for the fix. This is his second attempt to steal from me. Mike sent me an estimate to do my bathroom floor. He proved how unprofessional he is by sending me an estimate for $800 in a text with crossed fingers. That's how unprofessional he is! Couldn't give me a firm estimate after stealing from me. It was his way of saying he's going to steal from me, again. Mike was recommended to me but I no idea why. I hired him to do repairs inside and outside of my home but all he wanted to do was steal. STAY AWAY!!! DO NOT HIRE IRON HILL HOME REPAIR!!!

Very thorough, highly skilled,and reasonably priced. Mike…read morecame into my home to replace my bathroom vanity, toilet and put a new laminate floor in. He was very polite and I can not tell you how appreciative I was with his transparency for the additional price above the original estimate due to my sub flooring having had water damage from the leak around my toilet. I'm so thankful that he took the time to bring it to my attention. The final results were outstanding! I will definitely be using him as my go to handyman!

I was pleased with the professionalism I received from M&S. He came over and graded a difficult…read morepiece of land I have (poor water drainage). Next heavy rain problem was fixed. He even called and followed up after the rain to see how draining was going. I was very impressed and satisfied with the services I received.