I had an account at this bank several years ago and was very satisfied with their service. I moved…read moreaway and closed that account. I moved back over twenty years later and thought I would open an account there expecting the same service I once had, mistake. The account manager introduced herself and told me there was no monthly fee for personal or business accounts at there bank. I asked how much they need for a deposit and the accounts manager said one dollar and I opened an account thinking I would do a bank transfer later after I had set up my online banking. I tried for over a week to set up online but their site never worked. I called the bank several times and they told me the person I needed to talk to wasn't there. I tried to call the person that managed the online accounts and after a half dozen attempts, I gave up. I left on a 4 week business trip. When I returned I found that the branch manager had closed my account. The only letter I had received from them was may bank statement. They charged me a service fee and of course, this had overdrawn my account. I called the branch manager and talk about a bitch-on-wheels, she is one. I asked why I wasn't notified that there was a fee charge for an account and she said I needed to read the fine print on my contract and she didn't care what I had been told. Long story short; No communication, terrible service, bad attitude, and deceptive practices!

Horrible!! One of the worst businesses I have ever dealt with. I can't decide if they are lazy or…read moreincompetent, probably both. Three months to prepare a return, I had to take my business elsewhere. They provided ZERO communication. Besides their poor business practices they are worthless people. Don't waste your time or money here.

Very professional, great experience with them. They were so helpful with taxes. Definitely…read morerecommend!

Doug has been our accountant since 2008, 4 PCS's, 3 years in Japan, 3 years in Guam, 1 business,…read morewe are so pleased with the service. Not just customer service the feeling that we are family. Doug is well versed in caring for Military members needs. Can call and always talk to Doug or he will call back in a timely manner. None of my questions never go unanswered. HIGHLY RECOMMEND this group.