On this visit, 4/12/19, checkin took a little longer than usual and we were not offered bottles of…read morewater. There were no king sized rooms available but the two doubles room was clean and comfortable although short on towels. We were offered bottles of water later in the evening when things had calmed down at the front desk. I love that Hampton Inn has coffee and tea available 24/7 but this time there was a lack of tea bags and it wasn't replenished by breakfast. The breakfast room women are SPECTACULAR!!! SO upbeat, friendly and helpful. What lovely positive personalities to wake up to before continuing a long drive!! They made our stay 5 stars! Without the breakfast room women it would be a 4 star review. Thank you

Hospitality & Breakfast ladies were amazing! So friendly & take pride in what they do, thank you…read moreRose. Happy Birthday

Clean rooms. Friendly staff. The restaurant serves delicious food, but the wait staff is very…read moreinefficient, either new or undertrained. Nice walking area. The hotel is located one exit from the business district. Ample parking.

Great service, wonderful accommodations and the best Cobb Salad served in the restaurant. A great…read morestopover on our way to Virginia!

We stayed here for one night on our way back from Disney World. The hotel was pleasantly nice and…read morethe room is very large. We are very happy with the breakfast! Compared to the location in Savannah GA, this Holiday Inn Express and Suites are more modernized. Staff was nice.

Extremely disappointed as an IHG Silver Elite Member that the manager would not refund a one night…read morereservation when we had to cancel 10 days in advance due to an emergency hospitalization. Her reasoning was that we booked the "non-cancellable" rate (which we did) but we have stayed at this location several times in the past and we are IHG Silver Elite members. I can understand if this was a first time customer or if we canceled the night before but a Silver Elite Member who stays there frequently cancelling 10 days in advance? Seems like she could have made an exception. Unacceptable.

So the hallway smells like a mixture of chlorine and fecal matter. So what? The motel has an "A"…read moresanitation rating with an overall score of 94.5. And it was only fifty freaking dollars. There were only 2 people loitering in the parking lot (that I noticed). The bullet proof glass encasing the front desk has no scratches or scuffs on it, and even opens up so that you can interact with the clerk directly, who was very friendly. The lobby is large and clean. I paid a fee of three dollars for wifi that cuts out once every ten minutes or so. I'm even using it to write this stupid review. What more could you ask for? Amazing blankets? Oh wait, they ALREADY HAVE THOSE. THE BLANKETS HAVE GEESE AND BEARS ON THEM. AND MOUNTAINS. JESUS CRIMMINY CHRIST. Oh, and dogs. As we were paying up, some guy and his wife came downstairs and she stormed outside while he explained that she didn't want to stay here and was forcing him to drive the rest of the distance home tonight. PS the pillows are quite fluffy and the hot water works and the room is clean and there are no rapists or ghosts hiding under the bed

Classy place full of thoughtful touches. Tube TV, check. Bathroom fan with a motor from a wood…read morechipper, got that. Old bouncy house floor repurposed as a mattress, you bet. Odor of stale smoke permeating throughout our supposed non-smoking room, Yuuup. If you get what you pay for - then $55 must not go far anymore. You're better served napping in your car at the rest stop 10 miles up 95 at the state line.

This lady with the different color eyes wants to be a smart butt when asked for towels we came back…read morefrom swimming she said that the people are gone and I need to bring the old ones down first for one we don't have a do not disturb sign on our door and for two what kind of service is that . When you work in hospitality you gotta have a good bedside manner . I've worked it for years it's not the guest job to bring the towels down at all y'all need to step up or be shut down .

I left a detailed review previously but I will provide it here as well with updates thru checkout…read more When I arrived, there was an employee standing by the entree. We greeted each other and I continued inside. There was no one at the welcome counter. I looked around, called out, but no response. The employee who was standing outside finally came in and apologized as she said she didn't realize I was checking in. So, even though I arrived at check in time and wearing a heavy backpack, she chose to finish her business (cell call, smoking - I really couldn't say). The room I reserved turned out to be upstairs but I have been coming to this location for the last 2-3 years and have never been given an upstairs room. I'm pretty sure I was told that smoking rooms were upstairs (I am a smoker and wanted that type of room) and nonsmoking were all downstairs; I can not physically climb stairs, so I've always requested nonsmoking. The lady employee gave me another room on the first floor (rm 114). When I got to the room, I felt it was very unsafe for a single elderly woman as it was directly facing an exit door. I was so very tired from my travels, I decided to take the room and be extra precautious. I opened the room door and saw the beds had not been made. I immediately went back to the front desk. I waited until a couple finished checking in and told the lady employee that the room's beds were unmade. She then proceeded to look for another room for me (no apology for my inconvenience). Before she had completed registration to my new room (131), the couple that was checking in as I waited to voice my complaint, returned to say their room was filthy. The next morning, I went to breakfast and it was far inferior to anything I've had here before. The coffee was weaker than tea, there were no hot items (no eggs, no waffle maker, no meat, no oatmeal), only bread (no bagels), only one flavor of mini muffins, cereal and instant grits. I don't know if there is new management but this is the second time I've been extremely disappointed with this hotel. For my return trip on 7 Jun, I went to a different hotel. I willl not be back to this hotel.

Staff was very friendly. The room was fine. Beds comfy. The floor was definitely dirty if you…read morewalked around in socks or bare feet there would be a coat of dirt on them. Needed better curtains...lights from outside and the sun came in. Overall for the price it was worth it and for a one night stay while traveling it was great.

We booked online from the car as we were just passing through. Our room looked nothing like the…read morepictures online. It was very rundown, dirty and door /walls felt thin and unsafe. People were lurking around and lounging on their beds with the door open. Felt like we interrupted a party. We didn't last 5 minutes and left. I will say the gentleman at the front desk was very nice and helpful. I wouldn't even give this place 1 star .

It just can't get worse then this. We are in a pandemic and this place is dirty. The room smells…read moreas if they just sprayed for bugs. That is because I had a cricket and a spider in my room so I'm sure they have an issue. I went and got a candle at cracked barrel nextdoor. The phone doesn't work to call out. The tub has hair from the last people in it. If I didn't have my dogs with me I would have gone somewhere else.

Priceline reviews were completely misleading. The room smells so bad like urine. The tissue holder…read morehangs off the wall. I hated the idea of sleeping or touching anything in the room. Miserable.

Pool is empty even though they advertise it and have photos of it full. After an hour and a half we…read morechecked right back out after finding a cockroach in the bathroom. The guy at the front said that was fine just to be charged the full amount afterward. Horrible customer service and false advertisement.

I would give this hotel 0 stars. I have stayed in this Best Western Sure Stay a few years back and…read moredon't remember it being so bad. We drove over 10 hours and needed a hotel for the night. The paint was peeling on the ceiling as well as on the bathroom wall. The floor in the bathroom was sticky and tiles were a mess. There was no hot water and the water did not drain. There was no coffee maker and no ice bucket. The room needs to be updated or gutted. I would not recommend this hotel. I have stayed in many Best Western Hotels and this is the worst one yet.

For an overnight stay, the convenience to I-95, various nearby restaurants, gas stations and…read moreallowing dogs, Country Inn & Suites is a possible choice. As for the room, it's old and outdated, basically clean with ample towels and fairly dark for sleeping. The shower head was weird to work with and probably not adjusted correctly upon installation. Bring a shower cap. No King size beds available in the ground floor rooms that allow dogs. The bed was comfy, but I brought my own pillow.

If I had read the reviews prior to our stay, I would not have booked this hotel. However, we were…read morelooking for a place to crash for the night as we traveled north to get home. The Country Inn & Suites looked like a convenient location. Our room itself was actually kind of nice. The bed was comfortable and it served our purpose for a nights sleep. The staff upon check in and check out were friendly. We found the ceiling in our shower was leaking and the room was a bit humid despite the AC. Even though the hotel was fairly empty, we were given an adjoining room. We could hear everything next door from when the woman was talking on her phone to laughing at whatever was on the TV. The free breakfast was pretty bad, but we had a restful night despite this all.