Hospitality & Breakfast ladies were amazing! So friendly & take pride in what they do, thank you…read moreRose. Happy Birthday

Got in late, room was pleasant. Being late in the evening we bought some microwaveable meals from…read morethe lobby. Sadly the Microwave was not working very well and in my opinion it was nothing more than a low bid item. We are Hilton folks and overall serves us adequately however when you skimp on anything that the traveler needs in their home away from home. Soap etc. Sooner or later its to their peril especially when you are paying $200 plus for a room.

Clean rooms. Friendly staff. The restaurant serves delicious food, but the wait staff is very…read moreinefficient, either new or undertrained. Nice walking area. The hotel is located one exit from the business district. Ample parking.

I don't like doing bad reviews but this HGI just doesn't care. First, I am a lifetime Diamond…read moremember. My profile clearly says high floor away from elevator. They gave me 2nd floor next to elevator. It's loud and the AC units are right outside my window. Needless to say I will not be back.

We stayed here for one night on our way back from Disney World. The hotel was pleasantly nice and…read morethe room is very large. We are very happy with the breakfast! Compared to the location in Savannah GA, this Holiday Inn Express and Suites are more modernized. Staff was nice.

This is a nice, clean, up-to-date hotel. We were happy with the hot breakfast and the Friendly…read morehelpful staff.

So the hallway smells like a mixture of chlorine and fecal matter. So what? The motel has an "A"…read moresanitation rating with an overall score of 94.5. And it was only fifty freaking dollars. There were only 2 people loitering in the parking lot (that I noticed). The bullet proof glass encasing the front desk has no scratches or scuffs on it, and even opens up so that you can interact with the clerk directly, who was very friendly. The lobby is large and clean. I paid a fee of three dollars for wifi that cuts out once every ten minutes or so. I'm even using it to write this stupid review. What more could you ask for? Amazing blankets? Oh wait, they ALREADY HAVE THOSE. THE BLANKETS HAVE GEESE AND BEARS ON THEM. AND MOUNTAINS. JESUS CRIMMINY CHRIST. Oh, and dogs. As we were paying up, some guy and his wife came downstairs and she stormed outside while he explained that she didn't want to stay here and was forcing him to drive the rest of the distance home tonight. PS the pillows are quite fluffy and the hot water works and the room is clean and there are no rapists or ghosts hiding under the bed

Classy place full of thoughtful touches. Tube TV, check. Bathroom fan with a motor from a wood…read morechipper, got that. Old bouncy house floor repurposed as a mattress, you bet. Odor of stale smoke permeating throughout our supposed non-smoking room, Yuuup. If you get what you pay for - then $55 must not go far anymore. You're better served napping in your car at the rest stop 10 miles up 95 at the state line.

The Red Roof Inn was excellent, especially for the price !!! The bed was very comfortable, and the…read moreroom was spotlessly clean. The bathroom was well stocked with all amenities I needed, and the shower was very easy to navigate even though I do use a cane to walk with it was awesome. There was plenty of railing inside the shower which made it better for me. The TV was great, and had ample enough channels to please me. The staff was excellent upon arrival there was a lady named Emily, she was super polite, friendly, and made me feel so welcome. She gave me a room closest to the door. YAHOO ! The 2nd shift night time staff was awesome as well,her name was Kris. It was pouring rain, and we saw lightening, she was very concerned about my safety in getting to my Toyota Tacoma which is hard to get into on a good day, much less rain & thunderstorms. Even the 3rd shift lady was nice on my way to breakfast we spoke. This is one of the best experiences I have had including the Hilton in Raleigh, and the cherry on top is people are allowed to bring their dog. I did not have my dog with me, but I would definitely stay @ the Roanoke Rapids Red Roof Inn again, as well as suggesting it to my friends. Thank you for a peaceful night when I was so sick, and in so much pain I could not even make it home to Wilson, NC !! Sincerely, Kim Martin Pepper

I left a detailed review previously but I will provide it here as well with updates thru checkout…read more When I arrived, there was an employee standing by the entree. We greeted each other and I continued inside. There was no one at the welcome counter. I looked around, called out, but no response. The employee who was standing outside finally came in and apologized as she said she didn't realize I was checking in. So, even though I arrived at check in time and wearing a heavy backpack, she chose to finish her business (cell call, smoking - I really couldn't say). The room I reserved turned out to be upstairs but I have been coming to this location for the last 2-3 years and have never been given an upstairs room. I'm pretty sure I was told that smoking rooms were upstairs (I am a smoker and wanted that type of room) and nonsmoking were all downstairs; I can not physically climb stairs, so I've always requested nonsmoking. The lady employee gave me another room on the first floor (rm 114). When I got to the room, I felt it was very unsafe for a single elderly woman as it was directly facing an exit door. I was so very tired from my travels, I decided to take the room and be extra precautious. I opened the room door and saw the beds had not been made. I immediately went back to the front desk. I waited until a couple finished checking in and told the lady employee that the room's beds were unmade. She then proceeded to look for another room for me (no apology for my inconvenience). Before she had completed registration to my new room (131), the couple that was checking in as I waited to voice my complaint, returned to say their room was filthy. The next morning, I went to breakfast and it was far inferior to anything I've had here before. The coffee was weaker than tea, there were no hot items (no eggs, no waffle maker, no meat, no oatmeal), only bread (no bagels), only one flavor of mini muffins, cereal and instant grits. I don't know if there is new management but this is the second time I've been extremely disappointed with this hotel. For my return trip on 7 Jun, I went to a different hotel. I willl not be back to this hotel.

We booked online from the car as we were just passing through. Our room looked nothing like the…read morepictures online. It was very rundown, dirty and door /walls felt thin and unsafe. People were lurking around and lounging on their beds with the door open. Felt like we interrupted a party. We didn't last 5 minutes and left. I will say the gentleman at the front desk was very nice and helpful. I wouldn't even give this place 1 star .

Still waiting for management to contact us about viewing cameras! Last Tuesday we checked out…read moreovernight our vehicle was broken into. Reported it to front desk and was told only management could view cameras and would get back to us. Six days later still nothing!

My rating is specific to the service! The staff here is incredibly friendly and welcoming!…read more We were so tired when we checked in and had lost track of which state we were in on our long drive. The sweet night staff attendant was efficient and helpful. The breakfast hostess, Nikia, kept the food containers full and interacted with the guests with a friendly smile and any assistance she could provide. Kudos to this staff for giving these weary travelers a positive customer service experience often lacking these days.

It just can't get worse then this. We are in a pandemic and this place is dirty. The room smells…read moreas if they just sprayed for bugs. That is because I had a cricket and a spider in my room so I'm sure they have an issue. I went and got a candle at cracked barrel nextdoor. The phone doesn't work to call out. The tub has hair from the last people in it. If I didn't have my dogs with me I would have gone somewhere else.

We were looking for a hotel to stop for the night on our trip southward. It had been a long day of…read moretraffic snarls and bad weather. The other "big name" hotels in the area had "no room at the inn". The Best Western only had two rooms remaining: a king and a Junior king suite. We took the suite, even though our plan was to be there less than 12 hours. The front desk staff was friendly and quick (we got checked in, got a key and were in our room in less than 10 minutes). The room was not a suite like at the Ritz, but it had a sofa, desk and a quiet, clean, working refrigerator. The room was clean and nothing appeared worn, broken or nasty. The bathroom was a standard room kind of bathroom (toilet and tub behind door with an external sink)-small, but clean and great water pressure in the shower. The towels were not too thin and absorbent (could have had 2 more on hand, but enough for our needs). The room was quiet, although from the hallway you could hear other rooms' noise (hairdryers, conversation). Even though our room overlooked the Highway (I-95), we didn't hear traffic noise. The bed was very comfortable. I slept soundly until the alarm went off in the morning. The a/c worked, wasn't noisy or smelly and didn't wet the wall/carpet. The continental breakfast was no great shakes, but there was fresh coffee, fruit, microwaveable breakfast sandwiches, cereal, toast and yogurt. The breakfast area was clean. There were doggie biscuits at the desk, so they are pet friendly. There were rolls of carpeting in the stairwells and boxes stacked in a storage room with a windowed door, so they are making updates and improvements. Overall, a decent place to stay for a night while on the road and less expensive than some of the other places in the immediate area.

If I could give it zero stars I would. Charging good money for a run down, old hotel. Most exits…read moredo not work so the only way out is through the front. Pool is drained and abandoned. Weeds are everywhere. Looks like no one has kept up with the grounds in a long time. Breakfast was minimal, at least coffee was hot. Couldn't even enjoy the coffee because the woman that was supposed to be taking care of the breakfast area was sitting at one of the breakfast tables blaring music from her phone drinking coffee.

For an overnight stay, the convenience to I-95, various nearby restaurants, gas stations and…read moreallowing dogs, Country Inn & Suites is a possible choice. As for the room, it's old and outdated, basically clean with ample towels and fairly dark for sleeping. The shower head was weird to work with and probably not adjusted correctly upon installation. Bring a shower cap. No King size beds available in the ground floor rooms that allow dogs. The bed was comfy.

If I had read the reviews prior to our stay, I would not have booked this hotel. However, we were…read morelooking for a place to crash for the night as we traveled north to get home. The Country Inn & Suites looked like a convenient location. Our room itself was actually kind of nice. The bed was comfortable and it served our purpose for a nights sleep. The staff upon check in and check out were friendly. We found the ceiling in our shower was leaking and the room was a bit humid despite the AC. Even though the hotel was fairly empty, we were given an adjoining room. We could hear everything next door from when the woman was talking on her phone to laughing at whatever was on the TV. The free breakfast was pretty bad, but we had a restful night despite this all.