They were great to work with while we lived there, but when we moved out they deducted some things…read moreout of our deposit that they shouldn't have (and haven't responded to our request for an explanation.) 1. yard work done THREE WEEKS after our move-out date. We mowed the lawn the day before our lease ended and we dropped off the keys. 2. Maintenance done for a maintenance request we made several months before we moved out. Not happy. I also don't like that when we move out, they don't do a walk-through with us. We just do everything on the list and drop off the keys.

Just had my first dealing with this company and I have to say I'm not impressed at all!!! Don't…read morewaste your time even dialing their number!!! I called to inquire about a house they had advertised for rent. The person I spoke to asked me when I was wanting to move. I told him my lease is not up for a few months, but I am starting to look now and if the right situation came up, I would find a way out of my lease. He told me that he wouldn't be willing to show me the house because it would be a waste of his time and gas if I didn't end up renting it....wtf??? How are you ever gonna rent the property if you won't show it!!!

Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

This is the 3rd house that I've sold and I've never had an experience like this before. Your…read moreservices are amazing. Your client services and attention to great detail are top notch. I've never seen a realtor company so organized like this before. Being out of town, I was crazy nervous, but your communication methods are rated #1 in my book. You kept me informed at every step of the process. I had zero (0) stress in this process and ultimately the sale of my house. You are well worth every penny of your commission. Your cutting age use of technology is truly amazing to me. I will forever recommend your company to everyone I know in your service area. Thank you for an awesome experience and a truly blessed outcome.

Culhane has been my agent for nearly four years, helping through multiple closings. The last one…read morewas challenging, because it was an older house that we had been renting out and we tried to go the discount realtor route with horrible results. We made the decision to go back to Culhane, and what a difference it made. Eric Engberg, our listing agent, gave me a comprehensive list of the repairs that he recommended that I do make the house more marketable. He helped me find contractors to do the work, and in every case his recommended contractor gave me a better quote than what I could find on my own. He took so much care to ensure that everything was going to go right, communicating throughout through the process. His marketing materials were top-notch, the listing was well written, and we got our offer perfectly according to plan. Delaine Kaplan handled all of the contract-to-close responsibilities, and couldn't have been better to work with. Eric continued to negotiate amendments on my behalf. Between the two of them, I couldn't have been in better hands. My wife and I have resolved that Culhane will be the first number we call the next time we decide to move.

I needed to sell my home before the bank foreclosed on me, and find a house that I could rent fast…read more Tosha stood by me the entire time! She probably showed me 20 different houses! When I found a house I really , really liked she negotiated the price down to what I could afford. She sold my house BEFORE I got foreclosed on, (which saved my credit!) and really did every thing she could to help me. She is the only realtor that I know that really goes above and beyond. She really helped me, so I just want to return the favor and recommend her to other people. I totally recommend her!

From the owner: Residential Real Estate Commercial Real Estate…read moreLeases Buying Property Selling Property Investment Property Credit Problems Short-Sales

As a property owner for over nine years, I've worked with plenty of agents and know how the game…read moregoes. Before finding Neil, my property sat empty for months with another agency. They kept telling me to drop the price, but my own listing data showed their excuses didn't make sense and no one was actually showing up. I was losing precious time, money, and honestly losing hope. I found Neil through my own research, and from our first phone call, the difference was night and day. He jumped right on it with absolute urgency and took over the lease contract immediately. Where another company failed for months, Neil did his homework, coordinated perfectly, and got the place rented in just three weeks. It was a massive relief and completely mind-blowing. What really sets Neil apart is that he doesn't just put up a listing, hand over a key, and walk away. He treated my business like it was his own: A true partner and advisor: Neil doesn't brush you off. We would regularly talk on the phone, sometimes for an hour, bouncing ideas back and forth. His suggestions on managing the property and his insights into the local market were incredibly sharp. He shows up physically: He didn't just manage this from a laptop. Neil was physically at the property tons of times whenever I needed backup, even handling tricky HOA visits and logistics when I had a million things on my plate. He actually answers his phone: Every single call, question, or random ask I had was met with an immediate response. The most amazing part is that this was just a rental lease assignment, not a massive home sale commission. Most realtors cut corners on rentals because the payout isn't huge, but Neil poured 100% of his heart and energy into it anyway. Neil is one of the few realtors left who genuinely loves his job, knows the industry inside and out, and actually does what a realtor is supposed to do. I am absolutely going to keep working with him, and if you want to save yourself the headache and work with a great human being who gets results, Neil is your guy.

It was great working with Neil and I would recommend him to my closest friends and family. He was…read moreinstrumental in the sale of my condo and made the process a breeze. I have utilized his expertise as a real estate agent and property management professional and my experience in both was 5 Stars. He is a good guy and a great realtor!:)" Suzanne E.

Bryan Sieffert of Horizon Realty represented me in selling my home in Northwest Hills. He went…read moreabove and beyond everything required to insure a successful sale of my home. Bryan appreciates the fact that your home might be your largest asset and treats your transaction as if it was his own home for sale. As a result, I got top dollar for my house and had a painless closing experience. I would highly recommend Bryan to anyone who is looking for an excellent, caring real estate agent. RVB

These people literally found me an apartment in 48 hours. Highly recommend another 10…read more The manager, Rich was very attentive and responsive to my needs. He made sure that the things that were important to me in an apartment he found. I am grateful.

Amazing company very reliable successful in finding a very nice home for myself and my family so…read moreprofessional

Marshall was a very dedicated and easy to work with property manager. Very responsive and if we had…read moreissues he worked to resolve them immediately, cannot recommend Marshal and Aus10 Realty enough.

Rudy the owner is awesome!! They haven't officially taken over a property yet but he has made…read moresignificant and beautiful changes to the house I've been living in for 12 years. I very much appreciate him and his staff. I couldn't have asked for a better property manager.

A positive: you're responsive even when one of your customers is p'd. I definitely felt like I had…read moreto get involved just bc the checkout procedure was not moving along. The follow up to the initial cleaning needed a 911 rush. When there was no immediate plan when I called after the first cleaning attempt, I stepped in worked in combo to get another cleaner for a reasonable cost to the tenants. That's where we deeeerailed. I was def pissed when I gave you 1 star. Now that your staff continues to try to help, I'm feeling a lil better about you guys. Still I would've like to see better communication about the game plans at checkout when there are issues. Regards

The Worst experience I've had with a company, let alone a company I've hired to manage my…read moreproperties, allowed tenants to routinely be late on payments, still have not turned over security deposit to new property management company, and there is no communication, this is a very disorganized company that appears to not know what they are doing, I'm actively filing a complaint with the state.