They were great to work with while we lived there, but when we moved out they deducted some things…read moreout of our deposit that they shouldn't have (and haven't responded to our request for an explanation.) 1. yard work done THREE WEEKS after our move-out date. We mowed the lawn the day before our lease ended and we dropped off the keys. 2. Maintenance done for a maintenance request we made several months before we moved out. Not happy. I also don't like that when we move out, they don't do a walk-through with us. We just do everything on the list and drop off the keys.

Just had my first dealing with this company and I have to say I'm not impressed at all!!! Don't…read morewaste your time even dialing their number!!! I called to inquire about a house they had advertised for rent. The person I spoke to asked me when I was wanting to move. I told him my lease is not up for a few months, but I am starting to look now and if the right situation came up, I would find a way out of my lease. He told me that he wouldn't be willing to show me the house because it would be a waste of his time and gas if I didn't end up renting it....wtf??? How are you ever gonna rent the property if you won't show it!!!

I looked for help finding an apartment in Austin and found Nu Edge with its high reviews and…read moredecided to give it a try. I worked with Karina who was amazing and helped us find an apartment in our budget, with our top needs, and in an amazing location. She was very very patient with our changes and found several options very quickly to present to us. She toured with me several properties and was extremely helpful with her knowledge and always answered all my questions. Thank you!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

This is the 3rd house that I've sold and I've never had an experience like this before. Your…read moreservices are amazing. Your client services and attention to great detail are top notch. I've never seen a realtor company so organized like this before. Being out of town, I was crazy nervous, but your communication methods are rated #1 in my book. You kept me informed at every step of the process. I had zero (0) stress in this process and ultimately the sale of my house. You are well worth every penny of your commission. Your cutting age use of technology is truly amazing to me. I will forever recommend your company to everyone I know in your service area. Thank you for an awesome experience and a truly blessed outcome.

Culhane has been my agent for nearly four years, helping through multiple closings. The last one…read morewas challenging, because it was an older house that we had been renting out and we tried to go the discount realtor route with horrible results. We made the decision to go back to Culhane, and what a difference it made. Eric Engberg, our listing agent, gave me a comprehensive list of the repairs that he recommended that I do make the house more marketable. He helped me find contractors to do the work, and in every case his recommended contractor gave me a better quote than what I could find on my own. He took so much care to ensure that everything was going to go right, communicating throughout through the process. His marketing materials were top-notch, the listing was well written, and we got our offer perfectly according to plan. Delaine Kaplan handled all of the contract-to-close responsibilities, and couldn't have been better to work with. Eric continued to negotiate amendments on my behalf. Between the two of them, I couldn't have been in better hands. My wife and I have resolved that Culhane will be the first number we call the next time we decide to move.

I needed to sell my home before the bank foreclosed on me, and find a house that I could rent fast…read more Tosha stood by me the entire time! She probably showed me 20 different houses! When I found a house I really , really liked she negotiated the price down to what I could afford. She sold my house BEFORE I got foreclosed on, (which saved my credit!) and really did every thing she could to help me. She is the only realtor that I know that really goes above and beyond. She really helped me, so I just want to return the favor and recommend her to other people. I totally recommend her!

From the owner: Residential Real Estate Commercial Real Estate…read moreLeases Buying Property Selling Property Investment Property Credit Problems Short-Sales

Neil seems very knowledgeable about backyard cottages and other unique properties. We asked for an…read moreanalysis of market value rent, and he provided so much more, including tips on how to increase marketability, ideas on how (and whether) to tap into the short-term rent options (like AirBnB), and tips we never would have imagined we needed (but have since proven to be very wise) about how and why homeowners can protect themselves when living in close proximity to tenants. Neil spent over an hour with us without pressure, and though we haven't retained his professional services yet, he will be our first choice when we move in that direction.

Neil was very considerate of my needs to find the perfect rental home. I contacted him well before…read moreI was ready to move. Later he called me about a wonderful home in an established quiet neighborhood and met me on the weekend to show the property. He was very transparent, ethical and social. He more than answered my questions about the home and even measured the rooms and sent room diagrams by email. He consistently provided good service and helped with the online application. I am excited to be moving into a nice house thanks to Neil's excellent professional experience.

Bryan Sieffert of Horizon Realty represented me in selling my home in Northwest Hills. He went…read moreabove and beyond everything required to insure a successful sale of my home. Bryan appreciates the fact that your home might be your largest asset and treats your transaction as if it was his own home for sale. As a result, I got top dollar for my house and had a painless closing experience. I would highly recommend Bryan to anyone who is looking for an excellent, caring real estate agent. RVB

These people literally found me an apartment in 48 hours. Highly recommend another 10…read more The manager, Rich was very attentive and responsive to my needs. He made sure that the things that were important to me in an apartment he found. I am grateful.

Amazing company very reliable successful in finding a very nice home for myself and my family so…read moreprofessional

Marshall was a very dedicated and easy to work with property manager. Very responsive and if we had…read moreissues he worked to resolve them immediately, cannot recommend Marshal and Aus10 Realty enough.

Rudy the owner is awesome!! They haven't officially taken over a property yet but he has made…read moresignificant and beautiful changes to the house I've been living in for 12 years. I very much appreciate him and his staff. I couldn't have asked for a better property manager.

Do NOT use this company if you want to maintain the integrity of your investment. We had the…read moreunfortunate experience of 11+ years with this company and are now dealing with $20K+ in repairs due to their lack of management. Properties are barely inspected when tenant's move out and never inspected during the lease. We were constantly requesting pictures of the property and updates on the condition of the property and only getting minimal information and blurry pictures causing damages to go unreimbursed to the owner. Licensed contractors were rarely used causing unsafe conditions for our tenants and we recently discovered overcharges on repairs by their "handymen". They are good about finding renters who consistently pay on time, but the damage to the property due to tenant's lack of basic maintenance required and the management company's refusal to check on the property occasionally during leases has been been very costly. EDITED: Emails to prove that costs were never the main determination on whether to do a repair. SAFETY and necessity were taken into consideration in addition to costs as well as the RECOMMENDATIONS of the management company. Only dealt with Greg if there were issues getting communication with our assigned account manager, which were CONSTANT (again-can prove in emails!).

This company is the worst. Tristian actually hung up on me mid conversation. I requested to deal…read morewith someone other than them and they hung up. We haven't resided at the property for 6 months but since we were locked in a lease we maintained the bills and yard. We also left a bed and a some other personal property on site. On the last day of possession we attempted to enter the property but the deadbolts were locked and the garage door would not open so we were unable to enter the property to retrieve our things. We attempted to call them but were forwarded to a recently departed employees phone (who also was not happy with this company). The following day I emailed our point of contact Tristian and they responded not with grace or compassion but with sheer hate stating we'd have to pay for a re key and for extra days of possession. We noted that the trash cans were by the curb and that the deadbolts were locked. They denied moving the trash cans or locking the deadbolt. I was distraught because I hadn't been to the property but I know their agents were entering the property. (sidenote: they were entering the property without notifying us, I assume because we told them it wasn't our primary residence). When I called Tristian all I got in return was attitude. I requested to speak to a manager but they said I'd be directed back to them anyway and hung up on me. Which is insane. I've never hung up on a customer. I wouldn't expect to have a job if that was a practice I participated in. We finally gained access to the property on the 1st midday after having a panic attack about being charged for extra days of possession etc (with 0 help from the management company) I wholeheartedly expect them to find a way to take my entire deposit. Long story short - this company is trash. The house we rented turned out to be in a crime ridden area. If you are signing a lease here be warned.