Amazing and super professional, I'm always feel so satisfied with the service, I got pampered here…read more Very nice vibe, relaxed atmosphere, talented people working here.

I've been going to Luxe for years and will continue to do so! It is always super clean, the staff…read moreand manager are very friendly and hospitable, and my hair looks absolutely gorgeous every time I leave! I would 100% recommend going to Luxe; you won't be disappointed!

Del is amazing! First visit was a haircut. 2nd was highlights. She is the kindest and most skilled…read morestylist I've encountered in years. She is super quick and her prices are great!

Great experience once again by Jessica , she is quick fast and does a fantastic job . Would highly…read morerecommend her for a hair cut

A student from Zinc hair salon was looking for a hair model to do highlights so I replied. This was…read morea huge big mistake. As it starts the student removed the foils saying I'll meet you at my chair, oh let me take the cape from you. Of course it was wet I noticed. I proceed back to his chair out of nowhere the instructor (Lauren) approaches me rather quickly with a blow dryer saying "oh your jacket has water on the back let me blow-dry that for you". I trusted her word. The student comes back proceeds with blow-drying my hair once it was completed he showed me the back. Because my hair is long I couldn't see the stain on (my new jacket which I only got to wear twice) I paid $79 plus taxes. Until I got home removed my jacket noticed orange stain from the bleach from the salon. Ahh, then it made sense after I realized that's why instructor (Lauren) came over quickly claiming it was water, no it was bleach from the student doing highlights on my hair. I tried numerous times to contact the student online but nothing. Finally, he replies only because I left a msg asking when his manager would be in again. Oh, she went skiing got into a ski accident going to be off for some time. I said you know that you got bleach on my new jacket $79.00 + tax which is now damaged. The student kept denying it although he had the nerve to say to me which left me flabbergasted from his words. "oh, maybe you bought your jacket like this," seriously I'm gonna buy a $79 jacket with a orange bleach stain on the back! It's been 2 months since I finally reach the owner (Lianna) she says "he's sorry he got bleach on your jacket". I thought how can this be true? Only because I contacted him which he keeps denying he did it furthermore he hasn't worked at Zinc salon for over a year. I found this very interesting as well. Lianna says "I've heard all the stories I want you to stop calling do not come to my hair salon or I will call the police on you". I thought oh wow you didn't even hear my side and I'm the paying customer. First of all why would I return I sent her an email letting her know she can mail the money to my address that I'm providing. She replies in her email back "you need to come to my Hair Salon sign a paper then I'll give back your money". Why would I waste my time returning to a toxic environment more so the owner (Lianna) instructed me very firmly to not call nor come to her hair salon or she'll call the police on me. I have provided my mailing address to her saying you can email the paper then E-transfer the money you owe me for my damage jacket from the bleach since last year (2019). Of course I never heard back from her which I'm not surprised at this point. This paper she wants me to sign probably states I won't post anything online. A friend gets her hair done on Robson Street at a high end salon. The exact same thing happened this was a professional hairdresser (not a student) that got bleach on her blouse from doing highlights . The manager reimbursed her right on the spot and both apologized . This is what true customer service represents. To this day my friend still goes back there only because they valued her as a customer. She didn't have to go back after that experience but she chose to. I hope this posting will be helpful to anyone that's thinking about getting highlights at Zinc hair salon.

absolutely my fave salon in Vancouver! I have fine hair that I get hi lights for. They are talented…read moreand great atmosphere. Lianna and crew are fantastic!

Susan does an amazing job highlighting, cutting and styling my fine thinning hair. I trust her…read moreservices completely.

I stumbled upon this salon many years ago, seeking help from a horrible hair cut!…read more Little did I know this place would forever be my savior from all my hair experiments and just down right bad descisions! I love Skye Salon, and of course the Lovely ladies who make the Salon! Susan the owner and Kimmy my usual hair stylist have out done themselves many a times!! That says alot considering I can walk in with some desperately damaged locks and leave with a restored beautiful maine. Skye Salon also specializes in color they have helped me go from severly damaged burgandy to a highlighted godess! If you ever want a great place to go for any type of hair thatbyou can rely on and have the best service go to Skye Salon!

Very bad experience. 10mins to do a haircut with no styling. Very rushed out. No proper care of the…read morecustomer

I remember this place. 4 years ago, after my hair stylist retired I tried this place out. I have…read morenever come back I hope that grumpy hair stylist (old Asian lady) I hope no longer works here because I felt insulted by the hair stylist. I always have to shampoo before I go anywhere because I have a dry scalp condition. Even then it dries up real quick. Hair stylist lady just said wow "your hair is so dirty, do you even wash? Please clean your hair before you come now I have to clean my trimmers after I cut ur hair" like, do u not clean your trimmers? Well after that statement, she washes my hair then gives me a mediocre trim, I just wanted to get out of there. But I felt so insulted that, even to this day I still tell my social media and friends to not go there. The other staff seemed so friendly too when I walked in, but too bad 1 rotten apple spoils the bunch.

I went in to get a haircut and told the barber to keep the front long. He proceeds to cut it…read morestraight across very short like a bowl cut. This place is very unprofessional too, I would avoid this place at all costs if you value having nice hair. Update: The owner then called me and messaged me to get rid of my review I left. I will not be harassed like this. I do not want to be called and texted over an honest review of the service I have received.

This is one of the best ever haircut and experience I've had. Alex is great and his is spot on with…read morewhat you like!! I am definitely be a repeat customer and for sure would recommend others to come.

I quite literally just left Zhape 5 minutes ago and rushed to write this review for a few reasons;…read more1) there are only 4 reviews on their yelp page and I didn't think that did the salon justice; 2) I LOVE MY CUT; 3) everyone should come here! Now let me elaborate... Similar to Jena E. below, I too was in dire need of a haircut. I typically cut my hair once a year but because the last one I got (in April) was nothing to rave about and started growing out all shaggy and shapeless, something had to be done. I had heard a few good things about Zhape in passing but after reading the yelp reviews I wasn't sold, considering there were only 3 female reviews, one of which was a 1/5. However, beggars can't be choosers; I was low on time, I needed a cut and Zhape is literally down the street so I took a gamble and booked in. I was greeted by Sunshine (pun intended), seated and discussed what I was looking to do with my hair. I felt confident as she explained what she was going to do, just so I could verify if that's what I wanted (discussed length, shape, bangs, texture etc.) After a wash, deep conditioning and awesome scalp massage, Sunshine went to work on my hair. She spent so much time and attention on the initial cut, blow dry, texturizing and final style (I wear my hair in waves) and it shows. I honestly think this may possibly be my BEST haircut EVER! I couldn't say a single bad thing about my experience at Zhape, even if I tried!

After going almost a year without a haircut, I was in dire need of someone to tame my locks!…read more I chose Zhape based on price and location, and am happy to say that I wasn't disappointed! It's a small location (I've only ever seen two stylists in there at a time) so if you're in a rush Id probably call ahead to make sure that they aren't swamped. For a trim and layers with Sunshine, it cost about $60 (after tip, I believe?). Not too shabby for downtown Vancouver! I'd definitely come back here in the future and would happily recommend this place to others looking for a haircut.

Great place, ask for Laura...best stylist you will ever find. She is also a devout Christian so if…read moreyou need encouragement or just someone to talk to if you are hurting...see Laura.

I had one of the most unprofessional salon experiences I've ever encountered…read more I arrived for my appointment and sat in the lobby for 10-15 minutes with no one at the front desk to check me in. Not a greeting, not an acknowledgment--nothing. Eventually, I had to walk into the salon myself and ask if anyone could assist me. At that point, I was told that I had arrived 10 minutes late and that my appointment would not be honored. This is simply false. I was physically present in the space the entire time. Instead of taking responsibility for the lack of front-desk staff or checking their own system, they chose to deny reality and blame the client. When I asked to speak directly with the stylist assigned to my appointment, I was told she was already with another client. That raises an obvious question: how did another client get slotted into my time when I was already there waiting? This was clearly an internal scheduling mistake, but rather than owning it, the staff doubled down, lied, and refused to help. I booked this appointment two months in advance, planned my day around it, and it was especially important as it was right before my birthday. Instead, I was dismissed, spoken to condescendingly, and left without any service or accountability. Mistakes happen. What's unacceptable is gaslighting a customer, refusing responsibility, and hiding behind excuses instead of offering a solution or even a basic apology. If you value professionalism, honesty, and respect for your time, think twice before booking here.