Great service at our recent visit to UW! The lady that…read moreassisted me and my mom with her new debit card was very attentive. It was good to be back at this branch.

We have been members for over 10 years. We've stayed members due to the quality of service, rates &…read moremany local offices. Plus, the remodeled Wauwatosa office is very open, modern, and clean. My son loves the ipad kids area while waiting. Frank M, the financial advisor, has serviced us for over 5+ years now. Today, we just had our yearly financial check-up. Frank is very professional, precise & knowledgeable in many sectors. He always comes with many questions & suggestions for your life. He even answered our random tax return questions we had this year. This office also offers other services such as life insurance. Frank now has a local assistant at the Wauwatosa office & and Separate owen wealth management area, which is separate from the regular bank.

They are the best banking service ever. Frank D. Went above and beyond to get me a new debit card…read morebecause old debit card had fraud against it. He showed great consideration and patience with all my questions. I recommend this bank to everybody.

*Updated review August 2026** I had to revise my review since I last posted several years ago. I…read morehave been a patron for over 20 years, but am transitioning to another bank due to the decline in services within this branch as well as at the corporate level. The fees are significant and unfair, and the lack of staff knowlege has resulted in account errors that have been costly (depending on who you ask you will likely get a different answer). Should you make a mistake on your register (for example forget to deduct a random autopay from your balance) you will be charged $35 per item (even if the withdrawal is for less than $1) in the order they came in. Within a day this mistake will easily and unfairly cost you over $200 and common sense cannot be negotiated, and they won't consider reversing the fees no matter how silly they seem. So, if you are at any risk of making a simple mistake on your register for less than a cup of coffee, I recommend you bank elsewhere. Its unfortunate, because switching banks after 20 years is a pain but makes sense for me...because chances are I will at some point forget to add that cup of coffee to my register and I will need some understanding and grace from the person I am speaking with at my bank so that it doesn't become a $200 mistake. This is not that bank. Original review in 2018: My experience with this branch has been so good. A few months ago, I had a restaurant incorrectly charged me over $1000 on my bill (I paid with my credi/debit card). I didn't realize it until the next day when I looked at my bank account online. Aleta was so helpful in getting it all sorted out, and truly went above and beyond. Since then, I have opened a new checking account there and she as well as the other employees at this branch were so helpful. Next I will be opening a savings account there. Very appreciative of all of their help and I would definitely recommend this branch.

Very awesome staff. I love coming in every time. Thanks guys keep it up. Thanks for that awesome…read moreservice you guys always give. You are the ultimate banking experience.

Have been banking here for years and have never had a bad experience. Staff is friendly and…read morehelpful, always accommodating. Very pleased.

So, I would say that customers should be looked after, meaning that the bank looks out for them,…read morebut when the customer who has the money in the account tells a POA to withdraw a certain amount it should not be a problem if you ask the customer who has the money if it's OK, then what is the problem? Just talk to to the person who banks with you !!!!!!!! I feel like the bank let us all down, the person with the bank account, and us the POA, because the teller was paranoid and jumped to conclusions!! Thanks for letting all frustrated and bewildered from your actions!!!!!!! Carla, and the twins, we give you zero stars so now there's nothing left to give your bank!!!!!!

This is the best bank around! Rick and his staff are absolutely fabulous very accommodating. Also…read morebest rates on CD around... can't be beat. Thanks Rick!

Love the option to come here if I can't make it to my own credit union. They have always had great…read morecustomer service and always a pleasant demeanor from the employees. Only suggestion would be to open other locations. Keep up the good work!

Brian and Steve are great to work with. They keep you informed and their work is outstanding…read more Turnaround is usually pretty quick as well. Highly recommend them.

This auto body shop is honest, quick and they do great work. I backed into something damaging the…read moretail gate on my RAV4. I got other estimates which were charging me for things I didn't need done. 9th Ave. Auto qouted me 50%less than my other estimate.

This place is great, I sent earlier the wrong information but Joe and Steve are outstanding!! Pay…read morethem a visit, they are expert on working on cars!!! Thanks

I've been going to these guys for years and the service has always been fantastic. As a young…read morewoman, going to a mechanic always brings fear of getting ripped off. Not here!!! They're the last honest mechanics on Earth. My grandpa and dad have been going here for decades. I love giving them my business. I joke with my friends that I trust Joe and Steve with my life!