My tax preparer Jeanne was great. She listened, was patient and answered my questions. I recommend…read moreher to everyone.

I've waited a few weeks before sharing a review to make sure I'm clear-headed and honest. A couple…read moreof weeks ago, I sure wasn't. My dealings with Amy Twardosky at this office were absolutely horrendous. I had a one page tax report to be filed for an HOA association that Amy initially told me she'd file the next day. When five days went by without that happening, I placed a call to her, and she promised to get right on it. When ten days went by, I called her daily. Not only did she NOT return phone calls, but when I finally did reach her, she yelled at me because I was "being impatient." She did apologize before we hung up, saying she was stressed over recent wind damage to their office, and other tax returns. When she finally DID return my form, it wasn't signed or dated, and I'm still not sure if it was even submitted to the IRS because she never responded to my email. She is definitely NOT someone I want handling my taxes.

I had my tax returns prepared by MC on April 10, 2026. I have been filing my tax returns by myself…read moreonline, but with the many changes in my financial status last year I decided to have the tax prepared by a professional tax preparer. The transaction at the office was professional. But in about a month I received a letter from the IRS stating that I (actually the tax preparer), MISCALCULATED the tax penalty. I called the office to inform of the situation, but I was simply told it's their software that "miscalculated" the returns. What a pathetic excuse. If their software "malfunctioned" they should have informed us right away and not waiting for a letter from the IRS.

Very prompt responses. Been with them for years. They went over the top to help us after the…read moretornado in 2002 when the agents came out themselves with chainsaw and a ready attitude to help clean up. We were amazed and grateful. This company still maintains a very professional attitude and helpful spirit. Dana is a prize and especially helpful and gracious.

Old fashion, computer services are archaic. More interested in themselves rather than the customer…read more Set on its ways. Other banks in the area that are better to deal with.