I did not request any information from this business, they came to my home, did not introduce…read morethemselves, asking to confirm my information that they had for me. Which I did not confirm, I have a sign on my door because I work from home and have dogs that bark when folks knock. I have strict job over the phone. JF Strawderman was one person at my door along with female. Rude saying she is not worth it. I was not nice, asking if they could read and who are they because I didn't ask for anything. They drove up my street to turn around then speed passed me, in a subdivision smh. Unsafe, rude, and inconsiderate behaviors. and you put family's first? and want to be trusted for folks' final expenses plans and insurance, when you lack just basic decency or respect for someone who works from home. Smart move attempt to get someone fired before you ask for their business. dang superior common sense right there.

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Take any advisor other than him. Bad attitude, poor communication and questionable practices. Very…read morecondescending. My money went elsewhere a few months ago. Best decision ever.

From the owner: Making Sense of Investing…read more Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

Excellent customer service! Everyone is always helpful and very knowledgeable. I've been a proud…read moremember of Apple Federal Credit Union for many years, and I truly appreciate the support and professionalism they provide.

They let fraud be committed to your account until it gets over drafted so they can then steal all…read moreyour money from overdrafts. No matter how many times this company gets bad reviews on here or better business bureau, they don't care. I don't live in VA anymore and all the problems I've had with them, they refuse to address over the phone with massive wait times or just simply hanging up on you. I shouldn't have to spend $400 on a plane ticket to deal with my account. Shame on you Apple Federal.

The previous review was rude and unfair, It is, in fact, a very user-friendly bank with all…read moreemployees willing to help consistently​.

If you want a bank where the site is normally down, the tellers never have consistent answers, are…read moredownright rude and blow you off -- then this bank is for you! If you are a masochist who enjoys never knowing exactly what their bank is doing with their funds -- then this bank is for you! Even the bank manager cannot give correct information, and then the CLIENT, which someone utilizing their services happens to be, is penalized for the BANK'S inability to get their own information together. I can't believe my husband and I wasted so much time trying to make the "relationship" with this bank work simply because it's easier than finding a new one. These people are unprofessional, are unable to be consistent, and clearly do not care about you or your money unless your family is from the Valley. We will be closing our account ASAP, as we have found a much better option that cares about their clients. By the way, VNB, Client is defined in the Merriam Webster dictionary as, "a person who pays a professional person or organization for services."

I occasionally take the deposit for work, and we use this location. I made it there just before…read moreclosing last week and the clerk at the drive through was just as friendly as if it was midday. The clerks also do a great job at remembering customer names. Great staff and the perfect location for daily deposits on my way home from work.

I went to this branch, Pleasant Valley, this morning. They don't know what they are doing. I went…read moreway out of my way to the Sunnyside branch and the full filled my request within 3 minutes. I just don't understand. I do know I won't go to the Pleasant Valley branch again...