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    Edward Jones - Financial Advisor: David B. Baker

    5.0 (1 review)
    Closed Closed

    Services - Edward Jones - Financial Advisor: David B. Baker

    Investment management

    Life insurance

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    2 years ago

    Helpful 5
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    Theresa Bush - State Farm Insurance Agent - State Farm Agent

    Theresa Bush - State Farm Insurance Agent

    (7 reviews)

    So I know this is not the agent's fault but State Farm owes me $114 for a refund of unused renters…read moreinsurance that I've been dealing with since early April and I have yet to get it. The process they use to notify customers of refunds is via email and they sent the email to my spam I did not know I was getting an email I missed it and now here I am 8 weeks later still no money three stop payments three reissues still no money. The billing department refuses to overnight me the payment because this whole thing is their fault the agent missed Teresa Bush could just write me a check for $114 and get this done with but she doesn't want to do that because she claims that policy dictates they can't do that. Well customer service and the essence of continued good business practices should dictate the fact that she should do that just to get this out of their office and then if I ever get the check I just sign it over to her. At this point I would stay away from State Farm because if they can't even pay $114 refund to a former customer how are they going to pay a claim for a customer that might be significantly bigger than this. I just need my money I'm going to tenuous position here it's not that much and I can't get it I've had two guys from the office working on it. But the billing department isn't doing what they should be doing either this is beyond extreme right now and Beyond in up and Beyond incompetence that they cannot get me a check simply by just putting it in an overnight envelope overnight. I'm basically probably just going to shut down the whole thing and just bombard State Farm for their lousy customer service until such Point as somebody from their corporate office responds and reads this and maybe they can actually help me and act like they give a damn and be the company if they claim to be acting like a good neighbor. Cuz right now they're acting like a very poor business and a very poor consumer.

    This is a wonderful State Farm agency and I am so thankful for having such a strong and thoughtful…read moreteam looking after all of my insurance needs. Chris D. helped me get renters insurance set up and answered all of my questions with ease. After starting my policy, I received a card in the mail signed by everyone in the office and it put a huge smile on my face knowing that they truly care about me and I am not just another customer. Whenever I have any questions, Chris is able to guide me through the process and help me with anything that I need. He is very trustworthy and reliable and I highly recommend him to anyone needing any insurance needs! Thank you Theresa, Chris, and the rest of the team at State Farm Insurance in Bexley, Ohio!!

    Edward Jones - Financial Advisor: David B. Baker - investing - Updated July 2026

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