This company fraudulently charged me for a life insurance policy when I did not authorize it and…read morethen would not turn over the records. Then after I canceled, they sent me a bill for something I supposedly owed 3 months later. Do not be fooled by how friendly they seem on the phone. They are snakes.

Worst insurance company ever. My son had a wreck in March. The insurance company did nothing I paid…read moreto have the car towed to service center. After a month of not hearing anything about the car I went to service center for them to tell us the car is total and they have been contacting Direct auto for 3 weeks with no response. It's June and still nothing. Call, email, fax, and chat no one can help. At this point it's time for an attorney because this company sucks.

I was helped by Mr. Terry today. He was extremely kind, patient, and knowledgeable. I thank God for…read morehis help. God bless you all.

Was with them 5+ years. Everything great until 2 years ago. Prices jacked up. Zero claims, auto…read moreaccidents, or citations. I'm a professional CDL HazMat driver hauling some of the most dangerous, flammable, and lethal chemicals around. Tens of thousands of gallons every day. Constant on going training at work and job depends upon perfect driving record. Cut coverage same high price. This year I got online and in 30 minutes got far superior coverage for a fraction of what I was paying. $550 for 12 months vs $1236 with State Farm. They're nice folks and have nice convenient office. But I didn't take em to raise.

I've been a loyal customer to these guys for the last four years. I rented a car in Las Vegas and…read moresomeone hit me in a Walmart and left the scene. So I had to file a claim on my insurance. Allstate filed the claim as destruction of property, which makes me look like a undesirable driver. It should have been filed as uninsured motorist. Allstate wanted to raise my rates double this year with my policy renewed. After four years of being a loyal customer I switched to another provider and I am paying less than what I paid with Allstate. I do not recommend these guys at all due to the poor customer service and lack of care.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. We have been serving the community for over 15+ years as a Premier Service Agency. My staff and I have over 70+ years' insurance experience. We love working with customers and helping them with their insurance needs.

I just became a new customer with Moss. Wendy was very nice and made something I hate (insurance…read moreindustry) very pleasant and enjoyable. She listened to me and best of all she saved me money by switching me from over priced met life to Allstate. I highly recommend moss insurance to everyone.

From the owner: Moss Insurance Group is locally owned and operated. We have been serving the Parker County area…read moresince 1972. We represent many of the major insurance carriers and we can shop to get you the best rates. We offer commercial insurance services, business insurance, car insurance, homeowners insurance, life insurance, motorcycle insurance and more.