We applied for a rental and never heard a response back until a week later. I did receive a phone…read morecall a few days later, but they never left a voicemail, I had to Google who the number belonged to. When I did hear back from them, it was via email, saying they will be showing the property the next day at a certain time which I couldn't even make anyway. I reached out on Zillow the day I applied asking about the property with no response on their end either.

Person was too busy letting us know he was on a call and his wife was too trying to convince me to…read morerent a place wayyyy too small and put my formal dining room under the chandelier in the foyer.

Alfred and his team are the best. They never let us down with their services. Wish we had started…read moresooner. We appreciate their kindness and professionalism.

If I could give Alfred and his office 10 stars, I would. I had started a transaction with them and…read morepaid half down for their services. When I came into some unexpected extreme money problems, they gave my down payment back to me. So awesome

I'm a non-bank customer and stopped by the Tracy branch today to look into a matter regarding a…read morebusiness check drawn on this bank, intercepted before I received it, then deposited by someone else into a different account at another bank. I was greeted warmly by two people when I walked in, and thanked by three people when I left. Unlike the big and impersonal bank I currently bank with, I didn't need an appointment to talk with a personal banker. Michele P., assistant customer service manager, immediately sat down with me and listened to the issue, explained the procedures, and phoned a second person to double check that this somewhat rare case was being handled correctly. Brochures were easily accessible for me to peruse while I waited a few minutes. The matter will likely take a few days to a week to process, but I felt well taken care of, and Michele plans to follow up with me later today or tomorrow. She also answered several questions about new checking/savings accounts, and let me know that they offer auto loans, etc. Overall impressions of her: Exceptional customer service, knowledgeable, kind, patient and professional. Impression of the bank: Friendly employees! No waiting - which was great! - and it was interesting that everyone's voices echoed a bit, due to the tile floor in the lobby area (there could be carpet other places; I didn't notice). The branch location is centrally located off 11th St. at Central, and is slightly hard to get to due to the busy intersection, but there's a good sized parking lot with ample parking. I was so impressed, I'll tell anyone I can about this place. And when it comes time to open a new account someplace, for myself or a family member, I'll remember the positive impressions I received and may bring my business here. Thank you, Tracy branch - and Michele!

Nyisha is the best! I don't know much about IRAs and investing. Since I transferred my IRA to an…read moreaccount with Nyisha six months ago, its value has increased 10%, and I DO know that's really good. I'm very happy with that. Nyisha answers all my questions in ways that I can understand. Her assistant Erin is awesome- super friendly and professional. I always get first rate service and I always feel like they really care about me. =)

Smart. Articulate. Friendly. Just awesome! Nyisha really knows her stuff! I am easy distracted when…read moreI don't understand a certain subject, from my first meeting with Nyisha I felt like I really understood what the entire investing process was and how it could benefit me and my family. She made the entire process so easy and never made me feel like I didn't belong. I have met some financial planners who if you are not investing thousands then you are not worth their time. Nyisha was from from that. I absolutely love how comfortable she made me feel!!

Shad and his team are the epitome of great customer service! Love his calm and fun personality…read morewhich makes learning about investments and money that much more easy! Sometimes we can get overwhelmed with current state of market yet Shad and Beth are AWESOME at making sense of it all. Thank you!!! Keep up the great work!

Highly recommend Shad. He is patient, listened to my questions and answered them one by one until…read moreI understood. The decision to invest my money with Shad was one of the easiest decisions I have made.

I've had the pleasure of working with Brandon for a few years now for my tax and financial needs…read more He is the definition of a professional--always quick to respond to questions and exceptionally fast during the filing process. It's rare to find someone who balances efficiency with such a high standard of care. I couldn't recommend him more highly!

Helped me with 2 years taxes during crunch time!! All at a reasonable price. I'm also hard to reach…read morevia phone and he was accommodating to communicate via text or email. Pleased with my return as well. Highly recommend!

Will work hard for You...give you valuable advice... He is…read moreknowledgeable and always provides enjoyable conversation...

Mr. Simpson is a gentleman, a scholar and a model human being. I have represented three (3)…read moregenerations of a family who have relied on Mr. Simpson for wise investment and tax counsel. None of the three generations consider him less than family. Mr. Simpson is an old school professional who is a credit to the men and women he serves. I cannot think of a better man in his industry.

Jeff @ Sterling has provided the best service, most honest advice, and great care for myself and…read morefamily. Sterling works as a team... making sure your Real Estate and Loan needs are taken care of.