The person answering the phone gave a legal eagle statement about tax advice. (I was asking for…read morepricing, so they were not listening). She states what they began (charge-wise). Again, not listening, as I asked about a specific form to complete for pricing. Neither partner was available so I politely ended the conversation.

Super nice people and fantastic work. Was quick and painless. I was able to walk right in and get…read moreeverything I needed takin care of

Mr John was a pleasure to do business with. He was welcoming and kind and patient. I asked him to…read moreshow me just about ever peice of gold jewelry he had and he remained professional and welcoming the entire time! His prices are unbeatable. they are very fair! The best part of all was he bargained with me every time on price. he never said NO on negotiating price. that was what made the exchange exceptiona! I bought some gold and put some on hold from him my first time in the store. I cant wait to go back and buy more gold!!

I have still yet to be able to get any actual human being to take my call. Today I have spent over…read moretwo hours on hold. And it is extremely frustrating having to repeatedly hear their automated system say that "they care about my call and understand my time is valuable". Although, their actions clearly show otherwise. Sincerely, Gabriel

Geico insurance had the best options for me, I wanted to bundle home and auto and James was helpful…read moreon the phone. Thanks Geico!

Scott and his team help me stay on track. I appreciate the face to face experience as well as all…read morethat I can do online. It's really great to have an actual person answer the phone!

I did business this morning with this agency. Very friendly and professional service. It was a…read morepleasure.

At the urging of a friend and colleague who'd used Jim Glasgow Insurance for years, and in support…read moreof an insurance agency with a downtown Winston-Salem presence, I eagerly selected the Glasgow agency for both home and auto insurance. I was sold on the reputation but also on the promise of significant cost savings for bundling both home and auto coverage. My first marked disappointment with the Glasgow agency came when the downtown location was closed, and I was forced thereafter to conduct my business with them by driving into the hornet's nest of overcrowded office condos in the vapid wilderness of Westgate. I hate that hellish haven and the extra effort of getting into and out of it. But I was even more disappointed to watch my homeowners insurance double in a short period of time, with all savings from "bundling" disappearing in a puff a smoke, without ever submitting any claim whatsoever. From time to time, I might be contacted with offers for savings or different coverage that, once I tried to sign on for them, would mysteriously evaporate or no longer be something I qualified for. Recently, I was informed that my homeowners insurance is being eliminated altogether. Yes: it means I will now take all of my business to an agent who's willing to provide service to me, who's going to go to bat for me, who's going to show that he will do whatever it takes to be certain that I am covered, that my business is valued, and that he is actually and truly "on my side." The name on your coverage might be the "Jim Glasgow Agency," but you'll never see him and you'll find that you cannot depend on him to provide and maintain the service that would deserve your patronage.

Deanna was super helpful helping us navigate the options for my mother-in-law's Medicare plan. What…read moreshe found for her was a perfect fit! Thank you!

Jackson is fast, efficient, and thorough. He made switching my Auto & Homeowners policies a breeze!…read moreHe saved me over $700 on my Auto and $133 on my Homeowners (and it was not a bundle). He is a friendly, trustworthy guy who makes himself available when you need him. Overall, he's been a great resource! I highly recommend him.

I was contacted by Jackson to find car insurance for my new truck! Without hesitation Mr. Phipps…read morehelped me to get the most sensible and dirt cheap plan for me within a few minutes, despite problems that arose with my out of state residency due to my military service. He presents himself in a kind, respectful, and driven manner. It is very clear Jackson is not in it for himself, he is there to help others in a quick, efficient and problem free manner. It was a pleasure working with Jackson and I left our phone call extremely satisfied with what he had done for me!

Brad and his staff are incredibly friendly and professional. I would recommend him to anyone in…read moreneed of a great financial advisor!