Both Zach, the Financial Advisor, and Pam, the Office Administrator, are both a pleasure to work with. They are very welcoming and are able to answer pretty much any question I've thrown at them. They're quick to answer emails, and make investing for retirement easy. There's nothing I can complain about!
The office itself is a newer design, in a very modern business complex, up on Scotts Valley Drive. Very easy to access and parking is always available. Nice and quiet location. No rush of cars in and out, which I like (who the heck likes a busy parking lot?!).
My only complaint is that I can only put $5,000 a year into my Roth IRA, but, that's not at all Edward Jones' fault. That's an IRS issue. =P read more