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    Effingham Prompt Care

    5.0 (1 review)
    Open 9:00 am - 5:30 pm

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    7 years ago

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    Central Illinois Urgent Care - Central Illinois Urgent Care - Effingham Location Lobby

    Central Illinois Urgent Care

    3.3(9 reviews)
    1.1 mi

    I recently visited the Forsyth location on Wednesday morning, March 8,2023. Was exposed directly to…read moresomeone at work with Covid and had many Covid symptoms, including; fever, all over body aches, terrible headache, nausea, chills. Was seen by one of the PA's and he did my Covid test and also did a flu test. He came back in and said it was negative and I was completely dumbfounded. He told me it could just be a false negative and to wait a day or two and either I could come back there for another test or I could get a home test and do it myself but to make sure to wait a day or two before doing it. Why so adamant about that. Now I feel suspicious. So I left and immediately went and bought 2 home tests. Went home and took one and it was a positive result practically instantly. Waited until Friday morning and took the second one and it too was positive pretty much immediately. I'm not sure who is actually doing the test behind the scenes but if I got 2 positive results, one being done right after leaving there, I have to be concerned and suspicious if they are doing things correctly. I would have to say, apparently not, which strikes me as concerning because this poses risks to the public if they aren't doing things correctly, for whatever reason. I do know they can get false negatives and had I not done a home test within 2 hours of leaving there I might have believed it was a true false negative but that's not what happened. I did call the number listed as the corporate number even though it's not really a corporate office, just another location and I spoke to a lady who also sounded very surprised when I told her I went home and did a home test right after leaving there and got a blaringly obvious positive result. Then another lady called me later and she explained the false negative scenario also and I proceeded to explain to her about the home test. She said she would make sure it was not billed and/or removed from the charges filed to insurance but honestly, it's more than just a charge in my opinion. If I had gone by the result he gave me, I could have assumed it was negative and then I would have put a LOT of other people at risk. I have been to this location approximately 2 or 3 other times prior to this but after this experience I will not be returning again. K.S.

    I am a registered nurse and while visiting family and traveling I got an infection. The staff at…read morethis urgent care were awesome and extremely fast. They listened to my concerns and got me on the proper medication.

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    Central Illinois Urgent Care - Central Illinois Urgent Care - Effingham Location Lobby

    Central Illinois Urgent Care - Effingham Location Lobby

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    Central Illinois Urgent Care - Effingham Location X-ray Room

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    Central Illinois Urgent Care - Effingham Location Exam Room

    Effingham Prompt Care - medcenters - Updated June 2026

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