Im a general contractor, but to busy to install an egress window before winter hits this year. I contacted several Egress window companies for estimates. EWG bid came in on the lower end and I saw them working on another property up the street so I went with them. So happy I did! It took a hot minute to get scheduled, but the day of install, Tyler knocked it out of the park! He dug the hole, installed the header, window well and window all in about six hours!! This included properly sealing the well to the block and grading the landscape in the well away from the house and adding sufficient amount of pea gravel. Oh AND had it signed off by the city inspector! Unbelievable!! I have installed myself several times and I have never come close to getting it wrapped up this fast! Tyler is a rockstar! Job well done and money well spent. I highly recommend! read more

Egress Window Guy - Minneapolis, Minnesota

I am delighted with my egress window. I received several quotes and they were at the low end. (One quote was double their price.) However, they conducted the quote, prep, and scheduling process professionally. I had some concerns but everything they promised came true. I would recommend their services to anyone looking for an egress window. My installer, Kyle, has been doing egress windows for over 6 years and it shows. This is a fairly complex process and you want someone with a lot of experience. Accessing the house with the excavator, digging the actual hole, cutting the foundation, framing the window, setting the window, installing the trim, and leaving it all perfect. I was knocked out. We are particularly happy with the interior (cabinet worthy) finish carpentry. read more

Egress Window Guy - Minneapolis, Minnesota

Just recently had a 48in x 48in egress window installed in our basement. The 2 gentlemen, Caleb & Graham were nothing short of awesome. I'm a retired carpenter and I can say their craftsmanship was second to none. Clean, precise. I was enjoying the perfect gape in our foundation and the framework even before they installed the window, because it was being done properly. Heck, even the hole they dug for the well was precise. Both Caleb & Graham were very friendly, communicative and courteous. Would use again and highly recommend. read more

After reading reviews I decided to go with EWG for my basement bedroom addition. They were great with communication throughout the process, and explained everything very well when they did the project. The only thing that you'll want to know is that they are very busy so it could be 1-3 months before they're able to get to your project. They explained everything very well the day of and were done in about 5 hours. They do their best to seal off the area where they make the cut, but they did leave behind a good amount of dust so you'll want to be prepared for that. All in all I would recommend them, and will be going with them for any future needs. read more

Egress Window Guy - Minneapolis, Minnesota

I have never been so happy! I researched companies and these guys always came out on top and now I saw why. On time, friendly, skilled, communicative (very), fast, clean, A++++++ Thank you to Don, Dan, Tiffany, Caleb, and Zach! read more

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We had Egress Window Guy install 2 egress windows for us and they are well worth waiting for. One company we called would have been happy to install their "beautiful white plastic egress windows", no matter that all our other windows are oak. EWG has windows, but they allowed us to special order our own windows elsewhere to match the existing windows in the rooms. They adjusted their schedule to accomodate changes in delivery of our windows. Originally we wanted to have one room complete before the second room was started and they gave us a special price if completed at the same time. Some companies only offer a metal egress surround, but they built beautiful wood surrounds for ours.. Other companies only dig the egress by machine, but EWG dug by hand to avoid damaging our existing landscape. They arrived early in the morning, dug the egress openings, cut and installed the windows, patched the surrounding walls (inside and outside), installed the wood surrounds, filled the bottom of egress with a deep layer of gravel, had the building inspection completed, and at the end of that same day left us with two beautiful egress windows. Their price is reasonable and their work is exceptional. We highly recommend them. read more

If you're in need of an egress window, then they are your expert. The process was simple and they had great communication. I had concerns having the work done in February with the extreme cold, but they reassured me once they arrived and gave details of the entire process. I was very happy with the quality of work and the way they go above and beyond to keep the work area clean. Highly recommend. read more

Customers Beware: Egress Window Guy 3410 Kilmer Lane North Plymouth, MN 55441 (Is there less than a 1 star rating?) I worked with EWG to obtain a quote via request by EWG to send numerous measurements along with pictures for a quote. They do not come and see the actual job, nor will you get to speak to someone in the know for specific questions about your job in person. It is recommended to send numerous emails with your questions. I complied with all EWG's requirements to obtain a quote. Once I received the quote, I signed the required proposal paperwork and had 3 questions about the disclosure they require signature on prior to scheduling a job. I was told I needed to speak with "Tiffany" in the office for these questions. My first call with Tiffany was immediately obvious customer service was not her strength. Tiffany seemed extremely put out that I had any questions at all? I quickly got off the call and tried to find my answers elsewhere, by contacting the original field rep I spoke to initially. I let him know that Tiffany seemed put out about my question so could he help me? He apologized and stated that I would have to work through the office staff on proposal paperwork. Tiffany communicated via email that she would pass my questions on to the owner whom she said name was "Don Weld" to get back to me. When a few days passed, I followed up via email and phone to see if I could get resolution and clarity on my questions. This call unfortunately was also answered by "Tiffany." Thinking she may have just been having a bad day the first time, I again tried to ask her my first question. After my first question that she did not seem to know the answer to she started to sigh very heavily into the phone... I let her know that I heard her heavy sighs and that she seemed like she was frustrated? She proceeded to tell me that I am the only person that has ever asked EWG any questions on their disclosure statement? She continued to berate me, by saying "Most people just sign it!" I was very perplexed? 1. Even if this were true, is this a problem for EWG to answer questions on their own Disclosure? 2. What company in any industry says this to a customer who has a legitimate inquiry? 3. What is EWG or Tiffany hiding, by suggesting a customer should sign a disclosure without reading it? I then asked again to speak with someone who could help me? Tiffany stated again she would have the owner contact me. I did tell her I wanted to provide the owner "Don" feedback on my experience with EWG. Tiffany was the person who originally suggested that I speak to the owner... I did not request this, however I agreed to do so. The next day I followed up again after Tiffany sent another email stating information that again was mis-represented due to the fact they will only communicate in email once you submit your approval in writing to EWG. If you have one question on the paperwork you as the customer are required to sign, they will make you feel like you are putting them out. I am fortunate I was able to see this unprofessional behavior "prior" to any work commencing. Just know that you will spend extensive time providing EWG emails, measurements, pictures, signed documents, signed letters they request from your home owner associations that you must obtain.... to only then... after all the time you as the customer spends getting EWG what THEY need, to provide you a quote so they do not have to come on site. They will then make YOU feel like you are putting them out if you want to ask 3 questions on their disclosure statement.. that you are by the way... "Required" to sign. Egress Window Guy erroneously required I pay them a large fee to pull a permit for this work. After contacting my city, a permit is not required for the replacement of an existing "window well." Many other companies that do this same work confirmed this, since it is not changing the structure internally or externally to your home or dwelling. Again... customers "beware" of companies such as (Egress Window Guy) inflating proposals and costs that are not needed or required. Most of the inconvenience was on the part of an extremely unprofessional employee named Tiffany. However never at any time did the owner "Don Weld" try to understand or contact me after numerous requests by his staff as well as myself via email. Tiffany most likely did not pass on to him any of her unprofessional actions. Or, EWG's owner has no interest in following the statements they claim to adhere to on their website. Either way, with many other companies out there that offer this same service, why would one risk the time spent providing the company all they have requested to then be subjected to unprofessional sighs and tone that goes against everything you will read on their website. I hope I can save another busy home-owner or busy business customer valuable time by taking the time to write this review. Who has time for unprofessional professionals? read more