I've always had a great experience in this shop. Friendly and knowledgeable staff. Be it a simple…read moreflat or new tires all around I always get the same fast Friendly service.

They always were upfront with everydetail and got me back other road. David explained that I needed…read moretires and showed me with aguage the weredepth.

They had the tires I wanted; even made in the USA They mounted and spun the tires on the car for an…read moreexcellent way to balance the entire wheel assembly. I can't imagine someone wanting to buy Asian tires when China is saying death to America

Good fast service not bad price either fast order time on tires good selection of tires to choose…read morefrom

We had a flat tire and were stressed trying to find help last minute, but this tire shop went above…read moreand beyond for us. The staff was extremely friendly, professional, and honest from the moment we walked in. They worked with us quickly, explained everything clearly, and helped create a plan that fit our budget instead of pressuring us into unnecessary purchases. They also gave us multiple quotes on different tire options so we could choose what worked best for us. Their prices were very fair, and the customer service was outstanding. It's hard to find businesses that truly care about helping people, especially in a last-minute situation, but they absolutely did. Highly recommend this shop to anyone needing fast, reliable, and trustworthy tire service!

I went in for an oil change and they noticed I was in need of a tire rotation. They took me into…read morethe shop and showed me my tires and why it was so necessary. The tires in front were showing a lot of wear and my car is front wheel drive. I was pleased they were so attentive and knew they needed it, so I was relieved they took time to do it. I would recommend these guys to anyone wanting attention to detail and good service. I will certainly come back when I need more service done. I highly recommend them

Was here for a oil change took almost 3 hours and they aren't even busy will never be back !read more

Replaced three of our four RV tires quickly. Staff were super nice and helpful. Would definitely…read morerecommend.

What can I say, Steve is the best. Our car broke down while traveling through KS, just outside…read moreGreat Bend. AAA was no help really. It would have taken hours to get a tow and they had no idea where to take our vehicle. Called a couple of shops. Our vehicle was a Honda and there weren't too many Honda dealerships in that area. AAA gave us the number of a Honda dealership but when I called, it turned out to be Honda motorcycles, not cars, but he was very, very helpful ( I think that was Great Bend Honda Kawasaki). He suggested Steve at Steve's Auto repair & Tires because he did good work and he really knew Honda and Toyotas. Called Marmie Dodge and they didn't have time to do the work but they were able to tow our vehicle to Steve's. We were at Steve's merci but he had it fixed and going in no time at all. We arrived at his lunch hour but he stayed and got us going. He went above and beyond. He really knows his stuff and didn't rip us off. Very knowledgeable and a nice guy too (and so was his wife).

This used to be my "go-to" place for tire rotation and oil change. They used to be efficient and…read morecourteous. I would typically arrive by 7:00 AM, when they opened and could easily get out of here in under 30 minuets when doing an oil change only. That is sadly, no longer the case. Due to understaffing, they can not get customers in and out quickly. The employees seem as frustrated as the customers which explains their grouchy exterior. I miss the former days and sadly will have to adjust my service. What sucks is I bought my tires here and typically get lifetime rotate and balance. This morning I arrived 7:07 am and was told "wait, we are just opening up" and it is now 8:34 and my car just finished.

Have to agree that their "service" no longer exists. Got there at 8 AM for an oil change and tire…read morerotation. Was told that it would be an hour to an hour and a half. There were two or three other vehicles already in the service bays. TWO HOURS later the oil change was done. My husband had already been waiting 45 minutes for me to pick him up after having a tooth extracted, so I told them I would have the tires rotated some other time. Went to get my vehicle and it was not with the other customer vehicles outside. Finally found it, just pulled a few feet out of the back bay doors behind the service department, all by itself, unlocked, with the driver's window halfway down. REALLY????!!!!! Will go anywhere but this Walmart for vehicle service from now on.

Quick & friendly service! We are from out of town and they were able to patch our tire quickly!…read moreVery impressed -- would come back again if we ever needed to while in Hays!

Great service, nice people. Excellent, timely and reasonably priced. But they forgot to return my…read morelug nut lock remover.

This is proof of not touching our truck and leaving a voicemail HOURS after we already picked up…read morethe truck from the yard untouched and he got ahold of my fiancé and said he had something in Colorado holding him up. Nothing adds up. Literally told my fiancé he was worried about the truck being broke into the night we left it with him and still left keys in the cup holder out front of his shop.

From the owner: Tire sales,general mechanical repairs, heavy truck alignmentsread more