Dr Solomon and Beth, the Advanced Practice Nurse are wonderful, brilliant and caring professionals…read more They took care of both of my parents through their geriatric years and right to the end when they needed hospice. I am grateful they were there, available and compassionate until they died. The office staff was always helpful too. Janice Haddad

The doctors are great but their support staff is horrible. I understand they are short-staffed and…read moreare busy with many patients but the nurses are not responsive at all. You have to call them several times to get them to react to filling medications or getting paperwork back to an individual.

Have always had great care here, for me any my family, that being said, I called 3 times today and…read moreemailed the office to make an appointment for my son who has been sick, not one call returned or the email. I know doctors offices can be busy but I would like to think that I would get at least a call back or an email response telling me that or that I will receive a call after hours. I got nothing. Time to find a new practice

I had an appointment with NP Angela Beauchamp and she was wonderful. The office was easy to get to…read moreand had a lot of parking. My appointment started exactly when it was supposed to start, not a minute later. I did wait about 15 minutes between the nurse and the nurse practitioner, but since my appointment started right on time I can't complain! Angela has really great bedside manner. She was kind & easy to talk to, concise with her questions about health history, and was great at answering my questions. I highly recommend!

Dr. Solomon is ok but the office is atrocious. Complete chaos. No organization at all. I don't…read moreunderstand why you get bounced around the building going from one office to another to be checked in and checked out. It's crazy. The phone system is worse. Good luck trying to call. You're put on hold and forgotten about indefinitely. I think St. Barnabas is the parent company here. Shame on them for thinking they can streamline something that doesn't need it. Another example of big business ruining the small business feel. Sad.

my mother was a patient and for months she's been complaining of hip pain and Dr Morandi told her…read moreit was old age. she was admitted to the ER a few months later and now she can't walk the hospital said fluid built up in the spinal cord and if the dr ran a couple of tests this horrible situation could have been avoided she may never walk again

Very nice Doctor's office. Quick, professional, organized. Receptionists and nurses are all very…read moresweet, and Dr. Robert is fantastic! He's a really easygoing guy, great to talk to and clearly loves helping people get well. The office is also very up to date with technology... a lot of doctors it seems are very old school and set in their ways, but CFP seems like they are on the cutting edge. Great seeing you doc, hope I don't see you again soon :)

The nursing staff and the doctor I saw were lovely and I have no complaints about the care I…read morereceived once I was called in. That said, they have no idea what they are doing when it comes to insurance. The medical staff was the only reason this is a 2 star review instead of a 1 star. I came as a walk in for a COVID test and was told they couldn't see me because I have a PCP listed on my insurance card. I do NOT have an HMO and do not need referrals. The plan doesn't even require that I assign a PCP, I just happened to have done so at enrollment. In fact, my PCP had advised me to go to an urgent care ability instead of going to them for a test. They insisted that I needed to change my PCP to them in order to be seen, even for a test. The rep from my insurance agency had never heard of any of this before and backed up my claim that I can go to any doctor or facility that does any kind of medicine, even general internal medicine, without changing my designated PCP. But I had them remove the designated doctor, anyway, a change that would not be in effect for a month. I went back to the desk with the insurance rep still on the phone. They needed a reference number for the change. That's it. I checked with others I know who work in insurance and all agreed that this is NOT the way PPOs work, there is no reason they should have attempted to deny me care, and that they are just flat out wrong. I was made to jump through completely unnecessary hoops just to get a COVID test. They need to tighten up their game and actually speak to the insurance companies that they work with. Doctor visits are stressful enough without this added ridiculousness.

For insurance reasons, I had to leave my PCP whom I truly loved. Reluctantly, I chose Care Station…read morebecause it was in-network. I understand they are affiliated with RWJBarnabas Health, but in my experience, the quality of care and operational standards are nowhere near what I have come to expect from RWJBarnabas. Someone at the corporate level should seriously look into what is happening at this organization. The wait times are outrageous, and today I was turned away from my appointment because their billing department failed to do their job. My insurance is active, but somewhere along the line an error was made--and instead of resolving it internally, the patient is being punished. I have tolerated what I consider to be a subpar office experience for far too long, and I intend to make my concerns known every step of the way until meaningful improvements are made. The front desk staff are often engaged in loud and inappropriate personal conversations, which is unprofessional and creates an uncomfortable environment for patients. Overall, this has been an awful experience. If I had another choice, I would not select this office or organization.

Terrible, worst experience I ave ever had at a doctor's practice. Went three months ago for…read moreprescription that needed pre-authorization from my health insurance, I've called many times and still have not got a resolution. I've made dozens of calls and spent too much time on hold.