I cannot count how many people I have told to add this report to their bucket list! Once in a…read moreLifetime experience, literally a hidden gem! Incredible Staff, amazing views, gorgeous resort, perfect pool, and the most delicious all you can eat food. Best trip of my life, for real!!

This place has been featured in AWE channel, travel channel and travel magazine. I'm impressed by…read morethis place especially the staff. You don't have to worry about anything. Make sure you book the whole package including the meals. It is worth it. The staff makes sure it is smooth and safe from the time you check in at the airport, the transfer and all the tours. They accommodate you if they have it. The island hopping is beautiful. I was worried about the water that they serve, I was reluctant, but we are fine. I did not have to buy bottled water. The water here is filtered and safe. Highly recommended. They discourage tipping, but if you insist, they centralize the tipping. They make sure you don't miss your flight back. Awesome!

Use this company to book your travel boat tours around El Nido Islands. You do snorkeling and have…read morea great lunch during the tour around the islands here. The white sand beaches are beautiful.

Stayed here for a week for a wedding. Very nice place and everyone that worked here were friendly…read moreand helpful. It started off with the hotel shuttle (a van) picking me up at the airport. The person at the airport took my bags and basically escorted me to the hotel with the driver. They had a bomb dog at the lobby that searched my bags which was interesting. Luckily I left my bombs at home. Got checked in and took a walk around the resort. Very clean property. Beach is on the back side of the hotel. Rooms are nice. They had big restaurant, a nice gym, spa facility, a game room and big lobby lounge area. Only thing that sucked was the pool and pool bar were closed for renovations. I also didn't like the grass areas around the sides of the hotel. Not very appealing since it wasn't even grass. Looks like green weeds. It was also very muddy since it rains on and off. The best part of this trip was the spa!! I tired to get a massage everyday while I was there but it didn't happen. I think her name was Charisse? I''m sorry for not remembering her name. She was awesome!!! Best massage ever in my life! Nothing like your typical Swedish or deep tissue like in the US. I had her do the combo every time I went. My typical routine every morning was to workout and then eat at the breakfast buffet at the restaurant which was amazing. They had all kinds of different choices of things to eat. Delicious and overwhelming! Overall, I enjoyed my stay. I would definitely stay at this hotel again.

My husband and I stayed here for 3 days. What a beautiful resort!! Outstanding service as well!…read more Will definitely recommend and we will be back soon! Maraming Salamat po!

The Cadlao Resort is an amazing oasis by the ocean, close enough to explore downtown El Nido and…read morebreathtaking views from two oceanside pools situated conveniently in the middle of your villa-esque hotel room. The service was impeccable by the staff and onsite restaurant Jinjer provided amazing food. The free breakfast was a combination of traditional Filipino dishes and western dishes which was tastefully done in both food quality and presentation. They even packed us breakfast for our early flight without any additional expected charge. Perhaps the only recommendation would be to have pool side service of drinks and food but otherwise the bar and Jinjer were close enough to the pools that it wasn't difficult to get anything. Would highly recommend this resort to anyone!

Very helpful service, free tuktuk accommodations to the town, great in resort restaurant…read more Would stay here again if I came to El Nido

Paolo is an Italian sailor with great experience...he has travelled all over the world with his…read moreGrand Soleil 52 and is now located between El Nido and Coron. Believe me, he (and April, his girlfriend, as well) is the best choice when in El Nido (or in Coron) to visit all the secret beaches and lagoons. Kind, patience and with a deep knowledge of the territories, he will help you to live an awesome experience. The boat is well equipped and comfortable. April is very kind, smiling and a great cooker: she prepares delicious meals during the cruise. We had an unforgettable experience with them and would highly recommend to choice Paolo and April in case of sailing in El Nido.

We went here on a recommendation from our Airbnb host. The views were amazing but just keep in mind…read morethat they have two spots, one right in front of the water and one just across the street. The location right by the beach has great views but very little coverage from the sun and it's very hot. The other location is more shaded at the top level and might be more comfortable. The food was pretty good but if you're looking for a western breakfast it won't be exactly that so manage your expectations. Still, the service was great and we enjoyed our time there

Sinigang sa Buko (520 PHP) - I've never had Sinigang like this before and it was amazing! The…read morecoconut complemented and even enhanced the traditional Sinigang flavor.

Outstanding service, but check your room category for the best views…read more I was staying at the Lagun Hotel and wanted to share my experience. First, the staff here is exceptional. Every team member I've encountered has been professional, warm, and attentive. Their genuine care for guests is the standout feature of this property. Regarding the rooms, I've experienced two very different views. My first room featured a breathtaking look at the limestone cliffs, which was a highlight of my trip. Other days in another room, however, overlooks a residential area with visible, modest living conditions. The contrast between these two experiences was significant. While I understand the hotel cannot control its surroundings, providing more transparency about room types during the booking process--or when arranging a room change--would greatly help manage guest expectations. A quick tip for future travelers: The local wildlife is very active! I highly recommend bringing earplugs or noise-canceling headphones, as the neighborhood roosters begin crowing around 1:00 am. Additionally, I noticed some stained/mold issues in my current and previous bathroom that may need attention. I'm sharing this feedback constructively, as the service here truly deserves to shine.

This hotel is a complete nightmare! We had a terrible experience there and will never stay there…read moreagain. The hotel itself is in a terrible state compared to 5 years ago. First of all, they robbed us of a night's stay for a two-room reservation. When we call to complain, they tell us to wait for a supervisor and to call back later. We call back, but there is never a supervisor in sight. We called ahead to let them know our flight would be arriving a day later. They said that if they could book our room for that night, we wouldn't have to pay. We arrived early in the morning, and they said they had booked our room. So, we spent the entire morning waiting in the lobby, exhausted but were ok since we weren't paying for the night. When checking out, they gave us the checkout receipt that I requested, which showed the nights we had stayed there for proof. It's been an exhausting four months trying to get our money back from this hotel. They're total liars!

We surely left the best for last when staying at Lagen Island Resort and visiting El Nido, Palawan…read more First, We stayed in water villa 109 for the most optimal sunset & resort views. Upon arriving to Lagen, we received a warm welcome & a beautiful welcome serenade along with warm cloth to freshen up and drinks as we awaited our boat to transfer to the resort (the only way to get to Lagen Island Resort). The entire staff is welcoming, kind, attentive, hospitable and are consummate professionals with beautiful smiles. Ahead of our visit, we arranged private tours offered through Lagen and finalized the details upon our arrival. we had the best time with Arnel (our guide) & Julie (captain of Banog, the premium speedboat we travelled in for all our tours.). Both Arnel & Julie made our tours flawless, perfect, special, fun and unforgettable. Arnel has so much knowledge about the various locations we visited and captured many memorable moments of our outings. Our early morning start with all the tours afforded us to be the first onsite to experience the tranquil, peaceful & natural beauty surrounding us avoiding all the crowds. We were in awe of the glasslike lagoons & cathedral like limestone formations towering over us. During all our tours, We were treated to a beautiful picnic basket of your choice with every tour and last tour included custom handmade hats made of coconut leaves which we took back with us when traveling home to California, US. Our tours were in the mornings and we got back to Lagen by lunchtime to have our midday siesta and to lounge poolside for the entire afternoon/ evening. We dined at Lagen Island Resort bar and restaurant where we were wowed with the entree options and drinks, too and, even saw monkeys frolicking in the bar area one early morning. The careful prep and serving of our food and drinks were delicious & flavorful to perfection. We were also treated with 2 nights of live entertainment by Mike during our stay whose voice mesmerized us. One more thing... I wasn't feeling too well and had an eye irritation. During our stay, I was seen, cared for by Lagen's onsite nurse and doctor who treated my cold and eye irritation. The nurse also seen me in our room, too. By the time we left, I was feeling so much better and my eye irritation was gone. I was so relieved & grateful that Lagen had an onsite nurse and doctor. Overall, We had a magnificent and unforgettable stay at Lagen Island Resort. We loved the garden area, the serene area with hammock and the cove next to our room. It was hard to leave Lagen but know we will be returning to Lagen in the future PH vacays and hopefully, with friends for them to see and be immersed in the most luxurious resort in El Nido, Palawan, Philippines. Maraming Salamat to the entire Lagen Island Resort staff for such an unforgettable, sensational & memorable stay. We look forward to returning to Lagen soon.

When my best friend and I got to Lagen Island on 1/19/19 we were speechless with how beautiful it…read morewas. For months we looked at photos of the resort and daydreamed about it. The photos don't represent how breathtaking this island truly is! Also, a major factor for our decision to book this resort is that this is an eco friendly resort! YAY! Once we disembarked from the boat, we were greeted with large warm smiles, necklaces made from a palm leaf, and a refreshing drink. We were escorted to the front desk and Johnny Ray helped us check in and gave us an overview of the amenities, excursions and explained different dining options for our stay. He accompanied us to our room, on the way he showed us where the different areas were located for dining, the gym, the bar and boutique . When we arrived to our room he showed us which remotes went to what device and where our complimentary slippers were and most importantly to press "0" if there was anything we needed. I like to preplan quite a bit and had explained that I booked multiple island hopping tours through a company in town prior to arrival and gave him the scheduled dates and times. I asked about transportation options back to town. That was when I realized that the complimentary charter they offer back into town where we needed to be for our tours in the mornings didn't workout timing wise (my bad!). He asked me for the tour group info and helped coordinate with them pick up/drop off for us! Lifesaver! PRO TIP: Book all of your island hopping tours/excursions through the resort, it's a lot more convenient! For our dining options we decided to choose the all-inclusive buffet for our meals. Everyday we were so excited to have our breakfast! There were so many options and fresh juices. All the buffet meals were different everyday. There were different staples for every meal that were the same(rice, breads, eggs made to order in the a.m.), which was great because my friend was addicted to their garlic rice! To be honest, we looked forward to every meal here! The room service a la carte items were delicious also. You won't be disappointed, the chefs are amazing! When we got back from our 1st day of island hopping Jazz, the activities coordinator asked us how our day was. I told her during that tour my GoPro was claimed by the ocean and not obtainable but other than that it was a great day! I asked her if she knew where I could purchase another one. She was able to locate one for me in town and Johnny Ray was able to help me coordinate a pick up for it on our transfer to our next resort which was in 2 days. I appreciate them going above and beyond to help me with this, they really did not have to do any of that! All of the staff members are so friendly and so welcoming here that we were so sad to leave. It was about that time and we had to check out and transfer to our next resort on 1/22/19. We arrived at our next resort, 15mins after being there we decided we really wanted to go back to Lagen Island and spend our last 2 nights in El Nido there. While the current property we were at was beautiful as well, it just wasn't Lagen. We truly missed the vibe of Lagen and the amazing team there, we felt more like home there! We immediately called and asked if there was anyway we could come back and unfortunately it was getting late and the coast guard curfew was rapidly approaching. We were unable to make the transfer back to Lagen that night but they had us back on a boat bright and early the next day! We were so excited to be going back "home"! Once we arrived we were welcomed back with warm smiles and open arms! Ms. Jen was so great and truly went above and beyond to get us back to Lagen. She even helped us coordinate a private van transfer to our next destination because a transfer flight I purchased wouldn't work with our connecting flight. I was unsuccessful with contacting that airline, but they were able to contact the airline for me. They truly did way more than we expected for us, faced all of our challenges we had presented from losing a GoPro, flight dilemmas, to adapters for our hair tools, etc. Also, we stayed in a bungalow and the rooms are so nice, the patio was our favorite spot. From the gorgeous view to the peaceful sound of the ocean waves, you won't be disappointed! They exceeded all of our expectations and it's going to be hard to stay anywhere else without comparing the hospitality/team to Lagen's amazing team! We really felt like they were more like a welcoming family here and the whole vibe on the island is so positive! We are currently feeling homesick from Lagen and can't wait to come back! Thank you for an amazing experience here!