I went in earlier and got 3 piercings (rook, forward helix, anti tragus) and was pierced by Nikki,…read morewho was careless yet rough, I needed to be repierced bc she couldn't get the ring through and slipped the taper out in the process, cut me in multiple places, and admitted she hadn't done an anti tragus recently. It was the most unbelievable pain compared to my previous piercings, like the needle was dull. Also heard a different employee tell a customer that the piercer was out sick today. And I paid $150 for this, which is the advertised price, but insane for how badly these turned out, it also took an hour for all of them.

I totally forgot her name but she did my piercing. She was kind and explained the whole process. I…read morereally appreciate that since last time I got a piercing at another shop they just did their thing without talking to me. Really great service overall!

My mom and I had wanted matching tattoos for almost 10 years. When a funeral brought me from out of…read morestate back home, I told her that we should get one. We stopped at one place on a Saturday and the guy said the soonest he could get me in was Thursday. I was leaving that Monday. We decided to stop here and the lady told us it could be 1.5 to 2 hour wait. Perfectly fine with us. We ended up getting Jonathan to do our tattoos. Unknowingly to us he is the owner. Best experience ever!!! He was very professional and precise with what we wanted. He even sang while he was tattooing us and it made the pain less. I highly recommend him and am thinking about what yo get the next time I travel home.

Botched Septum Piercing -- DO NOT GET PIERCED HERE…read more The piercer assured me she was able to do septum piercings and she was confident in the placement of my piercing. When the piercing was happening, it took her a long time to get the needle through, and it hurt more than it should have, but because it was my first time getting a facial piercing I didn't know what to expect. A week later, I came in a second time because the piercing was too tight and it was creating indents in my nose, and she widened the piercing for me. At that time she didn't note that anything was wrong with my piercing, but she did encourage me to manually move it into the proper downward position because mine was stuck sticking straight out. I tried moving it into the position as directed but it wouldn't stay. Initially, I thought it was an anatomy thing, but after looking up similar cases online, I began to worry it was pierced improperly. I sought a second opinion from a more experienced piercer and she confirmed that Serenity had pierced my nose not through the sweet spot, but instead through the hard cartilage. Now I have to wait for my septum to heal fully before I can get it repierced properly. Two stars instead of one because they did give me a full refund and Serenity seems like a genuinely kind person, but I don't believe she should be doing any piercings until she does another apprenticeship.

Easily the best tattoo experience I've ever had, Lex was awesome and knew the experience I wanted…read morewithout asking. Her art is amazing, looking forward to future tattoos at matchbox.

I went to matchbox tattoo this past weekend on a girl's trip with my family, and we had the best…read moretime getting great tattoos and spending time with Trish and Angelo! They are great people, easy to work with, generous sharing their resources and time, and they were wonderful as they put up with our goofiness through the process of figuring out what art we each wanted on our bodies. We were so happy with how their work turned out, with the atmosphere of their new place, and the pricing. We can't wait to visit our new friends again for our next girl's trip to get more spontaneous tattoos! Thank you so much for all your hard work, team at Matchbox, and God bless you and your families!!

I've had the great fortune to sit with Dion several times for an ongoing extremely large piece…read more Now, I have a half dozen tattoos from over the years, so I'm well aware of how tattoo shops run. This place is special. Dion is much more concerned with your comfort than his; I've even watched entire series on the well placed tv while he's creating magic. The shop is immaculate, the artists are friendly and engaging, and the creativity is otherworldly. I fly in from the east coast every few months and I will continue to do so. My skin is my canvas, but Dion holds the brush. Be mindful of who makes you a work of art. You are worth nothing less than a masterpiece.

I scheduled via Messenger.- I love that! I was just getting…read morea very simple tat, something written by one of my kids. Scott was FABULOUS! Then at the last minute I decided I needed a new nose stud. Gabe was amazing. He took his time and even gave me a shorter post! I will definitely be going back!

This is my 3rd tattoo from Brenton. Love the detail and…read morecare he puts into his work. Highly recommend him. I'm so glad he opened up his own studio!! The space is relaxed and inspirational all at the same time.

This is my fourth tattoo from Brenton and I look forward to getting more! The studio is immaculate…read moreand designed thoughtfully with artistic flair. Brenton does an incredible job of making you feel comfortable in the chair and his art is exquisite. He worked with me on my concept and produced gorgeous work. Angel is incredible and a joy to be around. 10/10 will tat here again!

I never want to leave bad reviews unless my experience was actually horrendous. This is the worst…read morenail salon I have ever been too. I told the guy that I didn't like the color he was doing & he told me to wait bc he was going to put more coats (I asked for dip). When he was done I hated it, so I politely asked him if he could just paint over it pink with gel. Since, I didn't have the time for him to take the dip off and redo it. I had been in his chair for almost 2 hours at this point. I had an appt & he still took someone else in between doing my nails. After he filed my nails, he did someone else's manicure. So I was just sitting there for 30 min. He had a fit when I asked him to paint over the dip color. My nails still looked horrible and once he was done, he stormed away. When I went to the register to pay, I asked to speak to the manager bc I got charged for the dip powder and the gel he put on. I explained the situation & all he had to say was I should've spoke up about not liking my nails earlier. I did and once I told him that, a lady that was sitting next to me told him I did tell the guy but he told me to wait. The manager didn't have anything to say back & said there was nothing he could do. I was so flustered and annoyed. I never speak up at the nail salon & these people made a scene. It was so awkward. The guy who did my nails was so rude. He stormed off as soon as he was done and left everyone else to handle the situation. Long story short, I ended up paying the full price (dip + gel up charge) and just noted that I'll never be back. Please think twice about coming here! They are so rude and do horrible work. It took forever for another nail salon to get the crap off my nails that they put on.

Worst experience. Just needed a simple cut, buff and shine and get to the end of the process only…read morefor them to say they don't have what they need to finish the service. My hands and nails were shinier when I arrived. Now my nails are uneven, rough and dull. No concession offered or anything. Maybe they are better with their locals and regulars but if you are traveling - seek other recommendations. $75 mistake (services + tip since I believe in paying ppl for their time).

I went to this salon to get my acrylic nails removed, and the experience was really disappointing…read more The person who worked on my nails didn't seem to know the proper way to remove acrylics. Instead of soaking them first to soften the acrylic, he immediately tried to cut them off, which was painful. I told him it was hurting, but he kept using the electric machine and cutting into the acrylic. Only after that did he add liquid to try to soften the nails, but by then the whole process was already very messy and uncomfortable. This is not the proper way acrylic nails should be removed. Because of this, my natural nails are now very damaged and look terrible. I was also concerned about the cleanliness of the tools. They did not appear to be properly sanitized, and now I'm worried because I may have developed a fungal infection on my nails. Overall, this was a very bad experience. I would not recommend coming here for nail services.

This place must have gotten new owners since I've been here last because this salon is super dirty,…read moreunorganized and unprofessional looking on the inside. Thank goodness the guy doing my pedicure opened tools from a new package because I was worried about sanitation practices when I walked through the door. Pedicure was sufficient but mediocre. My massage chair didn't work well even though I pushed multiple buttons to try to get it to work. I won't be returning due to the fact that there are so many other nail salons to pick from in Midland that offer a better experience even if it's a couple more dollars to spend. It's unfortunately obvious the workers don't care about the customer's experience here.