I wouldn't recommend this establishment as I was going to get an oil change using a Groupon and she…read morewanted to charge me $80 to rotate my tires they recently changed their name makes me think they might be in financial trouble I would stay away

Scheduled a pre-purchase inspection here through Yelp projects. Quick response and easy scheduling…read more Quality work.

I just picked up my vehicle from being service. I was experiencing a whining noise from the driver…read morefront. Upon checking it was discovered to have a small rock around the brake/rotor area. They air compression and cleaned that area up. Noise gone and the shop was honest and didn't attempt to charge for a service that wasn't needed. I truly appreciate the transparency and service provided.

I used to love this place and recommend them to everyone, I felt so secure going here, very taken…read morecare of, which is difficult as someone who knows nothing about cars. However, last month I requested an oil change and a full check up, mentioning that the steering felt a little weird. I spoke to the mechanic on the phone, and they said it was all in my head and everything was fine. When I picked up my car they hadn't done an oil change, but I felt so dumb about the earlier conversation that I just paid for the check up and left. I went somewhere else to get an oil change and requested a trip check, not mentioning any issues, and they called me back saying the control arm and suspension had major issues. Neat-o! I am used to car places trying to upsell, but I haven't had the experience of being dismissed before.

Todd, here is excellent. He's been working for ever at this Location family owned. He will give you…read morea fair price and a fair quote. He tells you exactly what needs to be done and it's very straightforward extremely friendly and knows exactly what he's doing. The service I requested and needed it was performed in a professional and timely manner And he told me exact timeframe of when I should expect it and it was available when he said it would be, which is awesome. He kept me and Somone as a step of the way and give me an option to get certain things taken care of now or take focus on other areas which I really appreciated I wouldn't recommend anyone else if you're looking for a transmission place just stop by here and Todd will take care of you. He did an excellent job with the service on the car and with Customer Service.

The best mechanic service I've experienced. Hands down best customer service…read more Took my car in to see if there's a transmission leak. They were very quick, no more than 15 mins to get a diagnosis. After finding it wasn't the trans, they pointed out the leak and recommended next steps. Quality: 10/10 Value: 100/10 Customer Service: 1000/10

I have attempted to get an oil change on 3 separate occasions and different times of the day. I…read morenever been there before and thought it was a nice place to visit. They offered Free WiFi and Free coffee while you wait. I had a coupon for a $17.95 Full Service oil change. They have a 8 car garage and only 2 cars in it. and the 5'6" guy who looks in his mid 50's, maybe arabic. Tells me to come back at 8:00 am to use the coupon and even then, I get the brush off over the coupon. They have these NAPA coupons on the http://valpak.com as well as the http://www.napaautofarmi... websites. They offer coupons for Free AC Inspection & Brake Inspection w/ approved repair. If he had an issue with accepting the coupons, why does he advertise them on a monthly basis. It makes no sense!! They are losing several money paying customers because of this guy whether he's the owner or a worker, Not to mention pissing them off. I wanted to give these guys a chance and each time they have turned me away! I even offered to get an oil change, tire replacement. I won't be back! Just to let you know this store has 2 yelp listings at the same address, **** UPDATE **** July 10, 2013. I decided to contact NAPA corporate office to report this matter to them and they stated "All Michigan NAPA locations are independently owned and operated by franchisees and they have the option to not accept NAPA coupons even if it has their own store address on it. The corporate office didnt seem to care either. Don't expect to receive any good service from this company.

Excellent Service Friendly people Lou &Peter and their Crew Fixed my car the First Time when Other…read morecompanies Failed and Charged me exclusively Can't say Thanks Enough!!!!

do no go here unless you want to waste lot of your time and money, simple $300 brake job turned…read moreinto $800 and 4 days of wasted time because owner does not know what is going on and fires crews back and forth

Best customer service EVER. Ron the manager is awesome. He was very patient while I got the…read more finances figured out so I could get the much needed work done on my car completed. He never rushed or pressured me. He is very kind & curtius. The mechanics got my car looked at very quickly. They completed the work very quickly & efficiently. I highly recommend this brake shop!

DO NOT GO HERE. My bf called this place to get his brake rotor and a brake caliper changed only on…read moreone tire (front driver side ) because he and his friend changed the other ones on the 3 other tires already. They just had a hard time with this tire. When he called this place, the man told him $220, then would call back and change the price and say $ 300, and he would have to get corrected by being told you just told me $220. Then the man would say, "Oh yeah, right, $220. Mind you, this is only for 1 tire. I think that's way too much for 1 tire, but anyways, the car ended up being in the shop for 1 day (to change a brake for one tire). The man called in the morning and said, "These are the wrong brakes and rotors, so I used mine and changed the other one in the front as well, so it's gonna be $450 now." Auto Zone helped find the correct brakes and rotors for the car and even so NOBODY TOLD YOU TO DO THAT. Soon as the car is being driven back home, it starts to smoke. Now the coolant is empty (never ever had this broken before), so had to go to the gas station to get something for it, poured some into the car, and drove a little down, and it's smoking again and the coolant back empty, so it's a leak. I called the man multiple times once the car started smoking and he's denying everything.

It's always a pleasure doing car business here! The owner works hard and gets the job done at a…read morereasonable price. And he's quick! My friend referred me to this place about 5 years ago, and we've been coming here since with our vehicles.

I haven't been here in a while - thankfully no driveline problems - but every time I had work done…read morehere it was affordable and well done. More importantly, they will never upsell you; rather the opposite. One time I thought my transmission was shot. Hi Tech told me it was only my axle shafts - and they fixed it for a very fair price.

Absolutely the best and most professional transmission and auto repair service in Michigan.read more

I was referred by my oil change guys. I had an issue with the thermostat on my car (2010 Focus)…read more I got there when they opened (730 am) and I was out by 1140 (am). Price was good for the fast service. I took my laptop to do work as I waited. Clean waiting room. Bathroom is clean. TV available to watch. Coffee and water is complimentary. They will transport you within a reasonable distance if you need to get somewhere. As a single woman, I did not feel like I was bamboozled. I will definitely go back when I need work done. I would recommend to family or friends.

Have you ever done business with a place for a small inexpensive job that when all was said and…read moredone you felt good about your choice and you might even trust them enough to go back ? OK, so skeptically you go back for a more expensive job hoping your trust (and luck) was not misplaced and guess what, your trust and luck went from a 5 to an 8 ! So I think I hear someone thinking "What about that really BIG Expensive job you've never had any experience with, and the car is sitting at the side of the road inoperable so you have no choice but to Trust that you won't be taken advantage of, I mean what do you know about fixing a major job like that ? "So you take the leap and go ahead with their estimate. Well what do you know about that. Trust prevailed ! Car fixed completely at a reasonable price and TRUST enshrined for Steve and all the people at A&E ! P.S I didn't really really want to write this review in fear that A&E would get so busy that I would have to book an appointment months in advance but what's life without taking a few chance"s ?