I'm sharing my experience with SSENSE regarding a returned item…read more I received the item and did not observe any dark or black discoloration at that time. I also never wore or used the item. After I returned it, SSENSE sent me blurry photos showing what they described as dark or black staining and stated that the damage was caused by me. This was confusing, as the condition shown in their photos does not reflect anything I personally observed or caused. Given that the item is made of silk -- a very delicate fabric -- my reasonable assumption is that any discoloration could have occurred during handling, storage, or packaging, including possible transfer from the cardboard materials used in shipping. I approached this situation respectfully and in good faith, but my refund request was denied, with responsibility placed entirely on me. I found this handling disappointing and lacking transparency, especially for a fragile item that was never worn. I'm sharing this feedback so others are aware and in the hope that SSENSE improves how it reviews and resolves return disputes involving delicate materials.

If you are ordering from the US, BE CAREFUL. Their packages get stuck in customs then they won't…read morehelp you solve the issue, saying that you're basically at the mercy of US customs and that's it. I created 7 tickets to try and escalate for any update about the status of my order -- all to no avail. I finally spoke with someone using the customer service chatbot and once I started asking for any real help they can provide, they disconnected from the chat and forced me to wait again to speak with another incompetent agent.

Feeling the blahs on my last day in Montreal on a rainy day, I wandered the old port seeking I…read moredon't know what. I'm a clothes horse, but I didn't need a Canada souvenir shop. I stumble on a window, with the best jacket in the world. I enter. The jacket didn't fit, but the owner, Elise's warm personality and skilled eye did. She pushed me to try on things I would normally avoid. I walked out with a jacket, two seaters, some pants, a creative scarf that was unlike anything I'd seen, and even a pair of sunglasses whose accents complimented my nose piercings. I loved it so much I wore the outfit out of the store. Thanks to Elise, there were no more blahs. I'd go back in a heartbeat.

The best service we've ever had in a boutique!…read moreKnowledgeable, wonderful taste and a pleasure to work with. Will definitely go back.

This is my 2nd - Number 1 store where I shop and acquire beautifully designed clothing from a true…read moreblue Canadian fashion designer. Love the current collection ! Love the color palette. It's Red, white, black, royal purple, royal blue, Love the use of gigantic zippers in his designs.

Spend your money somewhere else. My suggestion to the person who actually cares about the shop:…read more"Get new staff - they're ruining your business and reputation. VERY disappointed to have to leave this review, but I've given them (Martin) enough chances to make the situation right, and now it's a matter of principle. I am one of those people who only leaves a review for extremely good or absolutely terrible experiences. I will be brief: pants I bought, fell apart almost immediately (wore them twice and the stitching came apart, the fabric became really pilly and looked like I had them for a year). I repaired them but they just kept falling apart. They offered to replace them and then stopped replying emails when it came to actually arranging it. I'm surprised to have encountered such unprofessional service from a long-standing shop like DG. I bought these pants not because I needed them but because I wanted to support Canadian Fashion (as a Canadian who no longer lives in Canada). So the whole situation just leaves a bad taste in my mouth. Would love to leave ZERO STARS.

Small boutique but has your stylish survival needs while you are in Montreal. They carry a fairly…read morelarge selection of Canada Goose. The jacket, not the animal, silly. The staff is very friendly, knowledgeable about their products, and helpful with what suits your body and style. So if you find yourself feeling frosty while you're in town, definitely stop by this shop. It's a must in winter, but they have season appropriate stock all year long it seems. Happy hunting!

Found this boutique to have a nice selection of sweaters, hats, and other cold weather articles…read more A bit on the expensive side, but found a nice sweater on sale. Check the label some made in Canada, but other not, if that is important to you. My son and I found sweaters easily, but the ladies did not. They found wool hats they liked.

this boutique has lots of well made, cute clothes. some are on the more expensive side, but…read moredefinitely worth it!

Bespoke-Gasms! This is absolutely the most amazing bespoke men's accessory shop I have ever…read morevisited. The store is quaint and located in a more touristy area of town in Old Montreal located near some other quality (and non-so quality stores). They carry ties, bowties, belts, watches, wallets, rings, bracelets, cufflinks, lapel pins, necklaces, underwear, and other accessories. Much of the store includes finely curated, quality brands that are often hard to find. But their crowning gem are their custom ties and bowties. They have flare, can be bold in modern, and yet are crafted from fine silks and cottons from all over the world. They'll even make something with fabric of your choosing--tailors for men's accessories! Genius. The staff was one of the tailors and super helpful and engaging. She goes on trade shows and tends to sell out everything when she goes. There are very few repeats and eat time is unique. I'll be visiting each time I'm in Montreal and likely will be sending some email requests shortly.

I'm in California and placed an order on the website for an item I wanted that was on sale. It was…read moreshipped free and out right away and arrived only within a few days. Quite pleased over all. I did try phoning to ask a question and received voicemail. Only after trying back a few times did they pickup. I would not hesitate to purchase from Rooney again if they have something I want at a good price in the future.

Rooney is a pricey yet, stylish boutique offering cool fashion for both genders. I love their…read moreselection of Barbour jackets, Gitman shirts and Alden footwear. Somethings are a little ridiculous like $160 for a pair of shorts. There are cheaper ones however, but still... Service is only okay, I would expect a store with this price point to offer perhaps a little more friendly service. At least paying at the till was fast. Take advantage of their sales that happen once in awhile to offset the high pricetags here!

Wide variety of women's fashions, handbags, and clothing…read more This is not a tourist spot, for trinkets and fridge magnets. This is serious shopping. You may think the prices high, but when you see the workmanship it's worth it. The staff is professional and helpful.

Found the store by happy accident and spent so much time in here and really happy with Theo helping…read moreus out, taking the time to help us and talk F1! Would come back again for the service alone, but also definitely to shop all the cool stuff. Great selection from all the teams! The discounts come on previous Season stuff (normal) and of course they know what they are talking about! Can ship anywhere in the world!

Wow! My first F1 race weekend in Montreal! What a great energy and excitement in the city ( the…read moreweather helped too) ! This store was flowing , DJ car outside and DJ inside brought a great vibe . I was very impressed with the selection and brands they offered. All authentic products ! ( even saw a Lamborghini crate from Italy ). The staff was the best part especially, Annie Bitton, she was so sincerely and knowledge about the products . You could tell she truley cared. Thank you F1 Boutique for introducing me to F1 racing and the best in the future! Best, Josef Zoldan San Diego, CA

My sister and I visited Montreal for the first time and didn't realize how cold it could get there…read more I was there for a conference and she was there with her family vacationing. We found this small fur store with a great selection, quality items and great prices and couldn't pass up treating ourselves . The owners were knowledgeable and very friendly and there was an immediate connection once my brother in law realized they were from Greece! They were so kind to my nephews answering all of their questions and also made them each fur key chains. We love that store and their amazing customer service!!

Took a trip with my sister in law and she introduced me to this place. Such an amazing experience…read more The owners were friendly and helpful and the products are top notch. The prices are unbeatable. A must go to place!!!