My MIL needed some jewelry appraised. Had bags of pearl necklaces. Are they real? About half were not. Various rings from her MIL & mother were graded & given valuations. Retail for used jewelry is quite different. What you paid back in the day, what it's worth to replace, what it's worth to insure. She just wanted basic info as she plans to distribute to kids, grandkids, etc. Yes there is a fee. But well worth it from a laypersons point of view. Inherited jewelry is a lot about the memory of a loved one. Thanks for your assistance! read more

No idea what I was doing. Never thought of selling my jewelry. May helped me over the phone and was so kind and compassionate to my situation and gave me solid advice. She's well versed and professional. I appreciate more that she could imagine. read more

I had such a wonderful experience working with May for the appraisal of my dad's jewelry for probate purposes. From start to finish, she was incredibly kind, respectful, and compassionate about the sensitive nature of the situation. She made the entire process feel easy and stress-free always accessible, quick to respond, and happy to answer all of my (many) questions with patience and clarity. Her flexibility with scheduling was a huge help, and I really appreciated how professional yet warm she was throughout. It's not often you come across someone who not only does excellent work but also makes you feel truly safe and supported during such a difficult time. I highly recommend her to anyone in need of appraisal services, especially for estate matters. read more

HONEST w/INTEGRITY - need I say more?!!? A few months ago, I was referred to May at Elite to appraise a gemstone, and I was honestly blown away. May was incredibly kind, patient, enjoyable, and genuinely helpful from start to finish. By the end of the experience, I was truly dumbfounded; and that takes a lot, given my very high standards for customer service. Her professionalism, transparency, and integrity were exceptional. She took the time to answer every single question thoroughly and never once made us feel rushed or pressured. In a world full of shysters and scammers, Elite stands out as truly old-school straightforward and principled - the kind of trust you rarely see anymore. If you're looking for expertise you can actually trust, Elite is the real deal. Highly, highly recommend. read more

May was friendly and provided a lot of insight into how jewelry is appraised during her evaluation.

Fantastic experience with May for the appraisal of my items. She was incredibly thorough, and explained everything to me. I'm really grateful she talked me through some of the details for how to use my documentation she's providing me for insurance, and how she made sure I was comfortable with everything she was doing for me. read more

We had some jewelry that needed to be appraised for insurance, and May made the entire process easy and stress-free. She was quick to respond, incredibly helpful, and very professional. She even appraised the items while I was in her office -- and cleaned my engagement ring, too! The report was completed quickly and was exactly what our insurance company needed. I highly recommend May and will definitely work with her again in the future. read more

May is an absolute professional and expert in her field. I would recommend this shop for anyone interested in obtaining a certified professional appraisal on anything watch/diamond related. Best in the biz! read more

I had an outstanding experience with May. It was easy to book an appointment with her and she confirmed it several times via phone and text. We were so pleased to meet her and watch her work. She was extremely timely and professional. I highly recommend her services if you want an honest and fair evaluation. Thanks again, May and we will definitely return. read more

May was so lovely! I know almost nothing about jewelry and just had a few small pieces that I wasn't sure if I could sell as I've been a bit tight on funds. She gave me a quick verbal evaluation for just a very small fee to cover her time. Although the pieces tested as white gold and diamonds, she suggested that I keep them to have personal jewelry made in the future as they would most likely not fetch a price that would make it worth parting with them. This was all a new experience for me and I'm so glad May was able to guide me through it! Thank you, May! read more

I needed a jewelry appraisal for insurance purposes, saw the reviews, and called May, a Graduate Gemologist (GIA) CIA (JIAI). She accommodated my insurance deadline, getting me an appointment quickly, and made the whole process seamless. After her inspection, she returned my jewelry, did her research, then emailed the appraisals in a timely manner. She was lovely to work with and I recommend her services highly, thus the five stars. read more

I have been using May at Elite Appraisals for many years now. She is my go to person for all my jewelry appraisals. She is extremely knowledgeable, well priced and always takes care of you in an efficient timely manner. Very kind lady and I highly recommend her if you need to get some of your jewelry appraised. read more

I had the pleasure of getting my engagement ring appraised by May! I'm so glad I found her on Yelp! She was very professional with her process and you can tell she is a certified expert in her field based on how meticulous she was. She answered all my questions and also gave really good advice on how I could go about finding a good insurance for my needs! Definitely appreciated the service provided by May! I highly recommend! read more

May was a very professional gemologist. She took time to carefully explain everything and made great recommendations on how to clean and care for different metals. Highly recommend her services. The jeweler on-site also did quick resizing while we waited. Overall, great service and reliable appraisal. read more

Very unprofessional! You claim to have over 40 years of experience, yet you can't even tell whether a ring is genuine or not. I brought the ring to you for an appraisal and even paid for it, and you told me it was fake. Later, I provided strong, official certification proving it's 100% real. Shouldn't your license be revoked for this? read more

I have used Mae for years and she is amazing! Lovely to deal with and she knows her stuff. I highly recommend doing business with her!

Had to get updated appraisal on jewelry and it was all done quickly, efficiently and reasonably priced. Highly recommend.

May is PHENOMENAL. She definitely knows her stuff, and she is quick to respond. I sent her a text on Sunday evening and she got me in the next morning! We shot the breeze about jewelry, and she even let me look in the microscope to show the details of the stone. I asked her for an estimate or best guess of the ring, and she said there's no guessing! It's a calculation. Love it. She's a straight shooter. Highly recommend her services. read more

Stopped by to get some sterling silver items I had purchased authenticated and appraised. May and her team are very professional, courteous and patient; she communicated with me promptly to set up an appointment, spent time to educate me on wear and tear as well as provide general care tips for sterling silver, and was abreast of current market prices for precious metals and gems. What I liked most about my experience was that May was very real with me about prices, expectations and options to suit my price range. She has a business to run and is no-nonsense (which I appreciate), but I felt very taken care of here. I ended up speaking with her expert jeweler (who had also provided input on my items) and am now getting some stones fitted in another ring. Overall outstanding customer service, expertise, transparency, turnaround time and care, got my appraisal emailed to me within a few days. Elite Jewelry Appraisals will definitely be my go-to for future jewelry and appraisal needs. read more

Mae was recommended to me by the jeweler who customized my engagement ring. This was such a pleasant experience working with her. I initially left a voicemail and Mae called back right away, she was responsive both by phone and by text. She was very gracious when I was late to my appointment and made me feel welcome and comfortable. Excellent service, communication and fair pricing! Thank you! read more

I recently contacted Elite Jewelry Appraisals as I had to appraise a watch for insurance purposes. May answered the phone and I was able to make an appointment to come in the next day. The entire appointment was very quick (I was there for maybe less than 10 minutes). She was thorough, took pictures of my watch, and emailed me the detailed appraisal report within 24 hours. Her appraisal was spot on with what I anticipated and her pricing was very fair and competitive. Definitely will be back when I need to appraise any jewelry or watches. read more

I took my engagement ring to May 4 years ago for appraisal and she was very informative and reasonable in price for the service. I recently call her asking if I should bring my ring back in for an appraisal update for insurance and she was very honest. She could have said yeah you should just to make a quick buck but instead she said let me do some quick research and I'll call you back. She did her research, called me back and said it really was not necessary at this time and to call back next year. I love this type of customer service and pure honesty. May is wonderful. read more

May was quick with a response and gave an expert appraisal of my Mom's diamond ring. She was kind, and I was able to get the information I needed to determine whether it made sense to sell or not. I had zero knowledge of jewelry and very much appreciated her treating me with kindness and care even though the ring ultimately was not worth selling. Highly recommend for expertise and excellent customer service. read more

I recently saw May for an insurance appraisal on a pair of diamond earrings I need to insure. She was quick and friendly and was kind enough to check the setting on my engagement ring to ensure it was solid and without issues. I would recommend her for any appraisal needs you have. read more

May was extremely professional and helpful. Great service. I highly recommend her services. Good location.

May picked up the phone on a holiday and got our appt in same day even though it was her day off. She's very friendly and knowledgeable, and explained many things to us as a subject matter expert. I highly recommend her for any jewelry/watch appraisals! read more

I contacted May to get some diamond earrings appraised, because I wanted to utilize them as the center of two engagement rings. The earrings meant the world to me and were very special. In two weeks I will be asking my partner to marry me...and I wanted us both to have a ring as fiances! I wanted the earrings to be the center. Understand that we don't want the big flashy single diamond in the middle. We want to remain engaged and and have special rings to signify that we are together. AND... I deserve one too, right? LOL. Not only did May teach me about the 4 C's of Diamonds (cut, color, clarity, and carat weight), she provided design knowledge about how to incorporate my earrings into two rings. Additionally, the prices were VERY reasonable, and she was able to get it done before our big Napa Valley trip where the proposal will take place. So excited and so happy that they turned out so beautiful!!! Thank you, May. read more

Elite Jewelry Appraisals - Appraisal Services Near Me - Tustin, California

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Such a great experience both times I have had May appraise my jewelry! Highly recommend!

May is very knowledgeable . I came here to appraise some jewelry and she really knows her stuff. She can give certifications if you need for insurance, but I just wanted a verbal general idea of the value of some otems. I will come back again to appraise more items on the future read more

May was great, knowledgeable and had fair prices. She performed an appraisal on my engagement ring and wedding band & I was out of there within 30 minutes. read more

May is awesome. I'm a novice and she helped identify my small collection. Very professional and very quick response with follow-ups.

The very best. May is professional; she came highly recommended by the most reputable jewelry store in Newport Beach., William Harold Jewelers May is kind, personable, extremely detailed. Precision is her M O. Great prices, and response time is quick. I recommend her to anyone in need of a jewelry appraiser. read more

I came to May to have my engagement ring appraise for insurance. She was quick to respond and took me in on a next day appointment (on Saturday) once I gathered my paperwork. The whole process at her place was about 15-20 mins, and she sent me my result within 48 business hours (Tuesday). Her appraisal is aligned with what we had anticipated. She's professional and I would come back to her for other jewelries appraisal. read more

May was wonderful. Quick response and professional. I shall definitely go through her again in the future. The shop is located in a nice little shopping center. May was thorough in her work. Thanks again May! read more

Expertise, high integrity and timely service. Next day appointment for in person jewelry appraisal of two items. May is wonderful, professional, detail oriented and personable. Full written report with photos, precise documentation with dollar value delivered by email within 48 hours. I appreciated her cautionary advice about avoiding scams by not purchasing fine jewelry while in foreign countries on cruise ships. read more

I came by to have my two ruby rings appraised. The shop itself is beautiful and very clean. My rings were appraised swiftly and without any issues at all. Everyone here is very knowledgeable and has studied gems and diamonds. I would go here before going anywhere else. read more

I brought an engagement ring for May to appraise. May was so easy to work with and such a professional. She provides an smooth and efficient experience when it comes to appraising your little treasures -- starting from scheduling the appointment, thoroughly reviewing your jewelry, and offering sound feedback about and on how to protect your precious gem(s). I highly recommend going to May and I'd also go back again! read more

We were referred to Elite Jewelry by Tustin Jewelry Exchange & M & R Jewelers. We called and May answered and was very happy to make an appointment for us to come and see her. When we arrived she met us at the door and it was like she had known us for a long time. Lovely lady. We dont know much about jewely appraising so she explained what she was doing . She appraised my wedding ring and told us to make sure we get it insured if it isn't already. She gave us the appraisal paperwork and we will definitely continue to see May. Yes we would recommend May! read more

Great service very knowledgeable great customer service will definitely be back and recommend to family and friends. May is amazing and friendly great company read more

Found Elite on Yelp. May was very accommodating and worked with us in the appraisal. Was willing to appropriately adjust the appraisal with additional and pertinent information we were able to provide. read more