Matt and his team were professional and took great care of moving my belongings to Dallas Texas…read morefrom Conway Arkansas. They were so quick and I most appreciated the pick up and delivery on the same day. Matt even took time to repair a leg on a chair that had been broken before he came to move me. His price to move me was great. $1100 under a national mover. I highly recommend this company for all your moving needs.

Does not have own trucks uses rental truck. When we asked for DOT number and Insurance he suddenly…read morewas booked and could not move us even though he previously was available. Avoid them.

Outstanding customer service. Responded to my phone call within 10 minutes. Terry was easy to talk…read moreto, knowledgeable, prompt, professional, listened & based individual moving plan based on my needs, his experience & understanding. He works until the job is completed and everyone is satisfied with the move. He goes above & beyond in accommodating customers schedules, desires, and wants.

I have used this company twice. The first time they were more than a day late and the last time…read morethey were 3 hours late . Both times they charged more than agreed. The second time they demanded partial payment and walked off the job when I would not agree to a higher fee. I would not recommend this company if you have time or money restrictions.

We contacted VIP recently and were able to arrange our upcoming move very smoothly. He was quick to…read morerespond and has a great can do attitude. I'll update the review after we move, but I feel confident it will be great.

Honest, dependable and reasonable moving company. Corey and his crew take great pride in protecting…read moreyour furniture whether a move across town or across states. We have used them for three moves and have never had even the slightest scratch on any piece of furniture. We wouldn't think of using any other company. Don't look any further. Just call and know you've made the right decision.

This should be the first and only place you consider for your move. Our 3 hunks moved us to our new…read moreapartment across town in a little under 2 hours. Nothing was damaged in transit and everything was reassembled correctly that'd been disassembled. Super glad we chose CHHJ! They made our lives a lot easier.

My experience with College Hunks Hauling Junk & Moving was extremely stressful and devastating. I…read morepaid for a full-service move, but key services were not completed, the cost exceeded the quote, and the overall handling of my move fell far below expectations. I hired this company because I needed help with a full move, including packing and assembly. My quote was around $2,900 and included services that were not actually completed. They did not pack my home as expected, leaving me to continue packing during the move, and despite those services not being done, the final cost ended up being even higher than the original quote. In addition, the move was delayed by a day and a half. On the morning I was expecting them, I was actively communicating with someone managing the move and had already provided my gate code. He later claimed I missed a call from headquarters, but I was under the impression that I was already speaking with the appropriate contact. Despite being present and in communication, I was not moved that day. I was also told they were closed on Sundays, which was not accurate, and I was unable to get additional boxes when I needed them. I had clearly communicated that I needed the remaining items packed, but that was not done. The move itself became chaotic. Their truck broke down, the move dragged on for hours, and my belongings did not arrive at my new home until around 9:00 PM. The movers were at my home until approximately midnight, and after all of those hours and the amount of money I paid, my home was still not livable. Nothing was assembled or set up in a way that allowed my family to even sleep there that night. Instead of being able to settle into our home after a professional move, I was left in the middle of the night trying to figure out where my children and I could sleep because the house was not functional or safe to stay in. Boxes and furniture were placed in ways that blocked hallways and access through the house, with heavy items stacked on fragile ones. Items were placed randomly instead of in organized rooms, leaving me unable to find what I needed, and the garage was filled to the point that I could barely function in my own home. All boxes were labeled as well. One of the biggest reasons this was so upsetting is that my daughter was recovering from ACL and meniscus surgery. I specifically needed this move handled professionally so we could have a safe, accessible living space, but instead we were left navigating around piles of belongings and blocked areas. Assembly was also supposed to be part of the service, but it was not completed as expected. Beds and other necessary pieces were not put together, leaving us without the basic setup we needed after a major move. Because so much was left unfinished and disorganized, it took me three separate trips and extra help to complete my move. It was a total of six hours driving time back-and-forth, but that doesn't count loading the cars and finishing a move by myself, and it caused me to miss two full days of work. I understand that unexpected problems can happen during a move, but what matters is how a company responds. After explaining everything that occurred, I was told they would not provide compensation or a refund adjustment, despite the incomplete services and the condition my home was left in. This was not simply a move that "didn't go perfectly." I paid a significant amount of money for a professional service so my family could transition safely into our new home, and instead I was left overwhelmed, physically exhausted, and still dealing with the aftermath. I reached out to the company and they refused to take any responsibility or compensate me for services i did not received and making this one of the most stressful experiences i have ever had moving. as a solo mom with an injured daughter and two small children, it will take me weeks of not months to get things livable.

We had furniture moved from our home to a storage unit. The 3 guys were very careful, responsible,…read morerespectful and friendly. Excellent company. Very competitive in pricing. Great customer service. We have used this company twice and will using again soon.

I have never recommended a mover until now! Prompt Moving has the hardest working and good natured…read morecrew you've ever seen. They were polite, professional, and did an awesome job. They loaded our entire huge home in 4 1/2 hours! It was amazing. They unloaded at our new house in just 3 hours, and put all the beds and furniture together. Not one thing was broken or damaged. They put everything exactly where we asked. This is the first time we've ever been happy with a mover and we wholeheartedly recommend this Prompt Moving!

I would give these thieves negative stars if I could. The…read morelist of problems is lengthy! Arrived late, didn't bring enough packing materials, left the contents in an entire bank of cabinets! Left the air conditioner set on 60 degrees when he left. Thanks for the giant power bill. The driver hit a car in the new neighborhood. The unpacked items were SUPPOSED to be shipped but more than a month later, nothing. We have contacted local law enforcement to see about getting the items back. Brett doesn't know what he is doing and is a liar. There is more but you get the picture. Stay away!

I had a good experience, I was moving items from an apartment to a storage unit. I explained my…read moresituation to Brett, he gave me a quote over the phone. The two guys he sent were quick and efficient. Did a great job of packing my storage unit. I would use again. Price quoted was price I paid.