I am appalled that after managing my property for 5 years, they let the tenants smoke (heavily) through the whole house, build unauthorised decking (killed the grass), plant tress with water seeking roots, let the garden be overgrown, not cleanout gutters (yep picture hanging garden of babylon, replace screen on screen door with heavy plastic, leave their rubbish and furniture in the yard, never gave the tenants the laundry window keys = 5 years of filth buildup + remove and disable the smoke detectors...
and didn't think these were important enough to rectify on final inspection!!
as well as the fence had fallen apart but they didn't think this was important to note either....
On top of that they hand over - for the new agent - the 1st 2 leases (there should be 5), bond paperwork, the agreement, a photocopy of a bundle of keys (nothing being identified) - THAT IS ALL!!
Stay away they are very negligent and unprofessional. read more