Having been away for a few days (January, 2018), a kitchen pipe burst and I walked in to a big…read moremess. I immediately called Tara at ServiceMaster by Burch and literally, within an hour, Shawn Birch and a few members of his crew arrived to the scene with over 30 portable dryers to dry the flooring and to start mold mitigation. Note: Shawn and his crew were also at other homes in Otsego and Delaware counties on cleanup duty for pipes bursting. They have the crew. They have the equipment to handle several calls at once. For that I am grateful - I didn't have to wait for the dryers to become available from another call. ServiceMaster by Burch had a great professional rapport with the insurance adjuster assigned to my case and were able to start removing the flooring and cabinetry prior to the adjuster's arrival. If we had to wait a few days for the adjuster to arrive (who was also extremely busy on other similar claims in multiple counties), mold (my greatest fear) would have set in and the house would have had far more extensive damage. Because of ServiceMaster by Burch's immediate response and knowledge, my house suffered NO MOLD to the walls and subfloors. Tara, the office manager answered all of my questions with a high degree of professionalism. She took care of the insurance paperwork on her end. We made the right and only choice for this small "disaster". I cannot recommend ServiceMaster by Burch enough. Thank you.

I contacted them about cleaning my new house & they were very rude!…read more They stated that they would need all day to clean & most likely more than one day, and I'd have to pay each person $40 per hour, usually 3-4 people! And the cleaning services they provide are very basic! No wall cleaning, window cleaning,-- only cleaning fixtures, vacuuming, mopping--I could do that! Also cannot work after 345 PM! Silly!

I hired this painter to paint the interior of a guest house. All seemed fine until he sent me an…read moreemail one day abruptly resigning from the job. I have no idea why he quit and all my attempts to contact him since his resignation have been unsuccessful. As a result, I am now looking for another painter. I was very surprised by his sudden resignation and even more so by his unprofessional refusal to respond to my calls and emails since that time. Given my experience with this painter, I cannot recommend him for any job.

My experience with Rob Aiello from start to finish has been fantastic! I contacted Rob to get an…read moreestimate to clean and stain my log cabin. He promptly replied and came over to supply an estimate. I had a great feeling about him and decided to go with him. He power washed the entire house and wrap around deck and expertly applied two types of stain. I am completely satisfied with the work he did and highly recommend him.

Kauffman constructed a two stall pole barn with side lean-to for us in September, 2024. The entire…read moreproject took 4.5 days. I cannot say enough good things about the barn, the communication, the work ethic and the staff! They paid great attention to ensuring access was maintained for our neighbors on our one lane road and were respectful of our property. The barn itself is well constructed of high quality materials. Minor concerns we had were addressed quickly and professionally. In addition, the price was significantly less than other vendors for a superior product! Highly recommend!

I hired Kauffmann Builders to erect a small cabin/shed on my summer property in Center Village I…read moreworked with others companies but the location that I wanted the shed could not accommodate delivery of an existing building . Kauffman built it on a #2 stone pad that I had prepared at a very reasonable cost I gave Kauffman some requirements for the building so that it matched the other houses on my property. I wanted a screened in porch on the front and although they had never done that , they agreed to do it . They showed up prior to the due date at 7:00 AM with the building parts and carted them down a steep embankment next to the Susquehanna river. A group of true craftsman put the building together in 7 hours to my exact specifications. Communication with Heather in the office made the entire process a breeze I would not hesitate to hire Kauffman Builders for any future building projects Geoffrey Way

Dave and his team have painted 5 rooms inside and the entire outside of our house (including an…read moreoriginal metal roof!) and the garage. I can't say enough about them and their work. He's extremely responsive, on time and reasonably priced, very easy-going and easy to work with. His work is excellent and when a wall that he was working on, ended up needing repair, including new sheet rock, he did that too. I am happy to be a reference for Dave!

I had a fantastic experience with Bee Excavating. I needed major grading and excavation work done…read moreto reshape my driveway, and Kurt Sr. and his team absolutely delivered. They were the only company that took the time to explain the problematic areas and how they would fix the drainage. The crew worked efficiently, was very polite, professional and took great care to make sure everything was perfect and left my property immaculate. The price was very fair and the final beautiful result exceeded my expectations. Highly recommend!!

I own a large home with a wrap around porch that was rotting from age and Joe Keable was able to…read morefit me in within 6 weeks of contacting him. He started the job on time and finished within 2 weeks. He was very professional on while on the job. I highly recommend this guy if you need a porch/deck built.

Amazing work and very hard working! Very prompt and on time with all his work. Cleaned up after…read morehimself.

Seen their sign along side the road and decided to give them a call. And I was not disappointed…read more From initial contact with Theresa at the office to the consultation with Rick it started the project very good. And just when I thought it couldn't get better Willy and the crew showed up and got to work setting up heavy tarp to protect our landscaping before starting tear off. The cooperation of Shawn and the great drone pictures throughout the project was amazing. And they finalized the project with a sweep of the yard picking up every single screw/nail and left nothing behind. I was away on business during the project and with the steady flow of updates from Shawn he made me feel like I was there. In the end Shawn and Willy's crew did so great they made me want to buy another house just so I could hire them again. Now I'm driving around looking for houses with bad roofs for sale.

Beyond disappointing with my experience. I had my flat roof resealed. I left several calls asking…read morewhen I was gonna be put on the schedule, I never got a return call( I understand weather permitting). Then the beginning of June they showed up to my house at 7am with no call, no notice nothing. A guy was sitting in my driveway, didn't come knock on the door. Then exited his vehicle grabbed a ladder & put it on the side of my house right where my bedroom window is, where my wife was getting dressed for work. My wife was beyond upset, I called the office to explain to them what happened & all I got was we are sorry it won't happen again. obviously it won't happen again, you guys are gonna do the work & leave you won't be back. Then the Forman for the job texted me & said he was busy getting materials for the job & apologized for not communicating that his guys were showing up. But a phone call takes two seconds. if you had a minute to text me you could have called me to let me know your crew was showing up. Once the job was completed they sent the invoice immediately & it said I had 30 days to pay. I called the office to yet again explain how frustrated I am with my experience & how this is gonna reflect my bill. to no avail, I got "oh a company wide email was sent out to explain this can't happen". After all that I got called & texted 4 times each asking when I was gonna pay. Yet again I thought I had 30 days to pay. All in all invoice was paid & I will not do business with you again beyond unprofessional.

Our kitchen sink was clogged. We called Joe. He happened to be in the area and stopped by. He…read moreunclogged the sink in 10 minutes. His price was very reasonable and we enjoyed his company even more than having a functional sink! I highly recommend Joe.

Beginning with returning my initial call promptly to accommodating my special circumstances and…read moredelivering a timely and knowledgeable solution to the multi-level issues presented with many unknowns, Joe represented his profession and business with upmost character. Let me speak plainly he did what he said he would do and did not over charge or take advantage of my dealing with him from out-of-town. It is refreshing to find a plumber who knows his work and delivers quality workmanship at a fair price. If you seek a job well done, call Drain Service Pros Plumbing Drain & Sewer Service in Otego, NY 13825 was professional and competent. Please note that this is my first review on any social media because I appreciate the honest work that Joe provided. I wish him success. Call for your plumbing needs (607) 263-2626 or go to website www.drainservicepros.com