When we moved to our home, the first thing we did was to get fire alarms installed. The guys at BFA…read moreare extremely professional and really do know their stuff. They install systems for huge companies as well as small domestic homes and treat all customers with the same level of care. One of the best things is they offer a 24 hour 365 a day help line should something go wrong with your system. Its a lot better and a lot safer than trying to install them yourself.

The engineers do a great job, the office staff are atrocious. The person who answers the listed…read morenumber is unhelpful, rude and dismissive, then when you go full Karen and ask to speak to the manager she's even worse with the most condescending attitude you can get. From the only other review (10 years ago, not many people singing their praises!) it shows how far a company can slide when the managers don't give a damn.