As first time home buyers, we didn't really know what to expect when looking for a permanent place…read moreto plant roots. I just knew I was sick and tired of moving and asking permission to paint my walls or hang pictures in rentals. Enter Marie with Keller Williams. The only things I have ever heard about home buying have been negative- nightmare-ish, if you will. That is the complete opposite from what I experienced! The whole process was super easy, pain free, and QUICK! Marie connected us with an amazing team (lender and insurance agent) to help navigate us through our journey and worked with the seller to close on our first home and it only took 3 weeks- with a holiday squeezed in the middle of it!! Marie was knowledgeable, professional, patient, and always prepared with information on the area, lot/ home. I honestly can not recommend Marie enough! She was simply the best!

Marie Spencer I've…read morebeen in the mortgage industry since 2006 from sales to operations. When I say Marie Spencer went above and beyond anything I could've expected is an understatement. I was selling a house that I had an emotional attachment to as well as being in my family for 50+ years. Marie took her time and went through everything with me as well as multiple options when it came to choosing the right offer. Every SINGLE call or text was answered SAME day. Marie was also beyond incredibly helpful when it came to my tenant who was less than eager to help in anyway or move. She took the extra time to explain to him and his mother the details on showings and open house. I was nervous almost every step of the way that something would go wrong as I have seen in my experiences but Marie was amazing in making sure everything was perfect. If I ever buy a house or sell my Lakewood house...I know I'll be calling Marie Spencer. Thank you again for all you did for me!

We cannot recommend Will Penney and his team enough. Will's knowledge of the local markets is…read moresecond to none. He took the time to truly understand what we were looking for, helped us to properly evaluate every home we viewed, and was always available to talk to during our search. Will also coached us through getting our home ready for showings, brought us the best home interiors photographer that I have ever encountered, and had over a dozen private showings booked within 24 hours of listing. Will Penney and his team had our home sold within 48 hours. Without his expertise, we also would never have been able to secure our new dream home. If you are looking for exceptional service, expertise, and passion, you will not find anyone better than Penney Real Estate Company.

Kait Johnson is fantastic. She helped me find an apartment moving from the Akron area down to…read moreColumbus. She made what usually is a stressful process into a positive one as she set up my tour times and did extensive research on about 10-12 different places before I made my final decision. I will definitely be going to her again for my soon-to-come house search!

Very upset and disgusted with the listing agent, Kerry Englet. She represented her family member in…read morea listing that I purchased the home. There have been very subpar repairs by the previous owner. He attested to not knowing about water damage, where he just painted over a few times, which it has now bled back through, 4 months after I bought my home. Kerry Englet will not return phone calls, texts, or emails from myself or my realtor. Her boss, Tracey Jones was CC'd in the email as well. Absolutely disgusted. The seller. JACKSON ENGLET said that he put a 2x4 to reinforce where there was a sag in the roof, and tossed a few shingles in an area that the general inspector noted. The two of them thought that was sufficient repair. Less than 4 months later and its leaking. 2 contractors and an adjuster says old, neglected damages. Both lied. Poor behavior Kerry Englet, Jackson Englet, and Tracey Jones.

If "0" stars were available, I would choose that. Kingdom Title mishandled the title work for my…read morerefinance. No one at the Kingdom Title office was concerned about completing things correctly. In addition, the technology they use is from the 90's. They do not offer basic (by today's standards) secure file transfers of documents. They put the burden of encrypting files on their customers and transmitting them via email. For the fees they charge, they should be 1) accurate 2) thorough 3) easy for customers to do business. They have failed on all three in my opinion.

Use Brian P. More from KIngdom Title Solutions if you don't want calls returned or the job done…read moreright. Otherwise, ask for anyone else in the office. They are all helpful and friendly but Brian is a world class jerk. Seriously if you value your time take your business to someone who will also.

To describe Jen as professional, knowledgeable, and highly responsive is an understatement. She…read moregoes above and beyond, every step of the way. We trusted her instincts regarding pricing, and the home sold in less than 2 days. Since we live out of state and were helping my mom sell her home after she was no longer able to live on her own, Jen not only guided us and kept us informed throughout the process, but made herself available to let in repairmen and check on the house. We often got updates before 7am and she responded to our questions even late at night. I am so very grateful we chose Jen as our agent and am confident that this is her normal work ethic for all her clients. We highly recommend Jen Kostos.

Steve was great to work with in our recent real estate transaction together. Great communication…read moreand willing to go the extra mile to get to the closing table!

Steve was really great at selling our house quickly. He gave us tips on how to improve the appeal…read moreof the house, and even sold it for more than any of us expected. While looking for houses, he would learn what we were looking for, and help find us the perfect house. He even went out on his own to help eliminate some and pick out the better houses For us to check out ourselves. I would definitely recommend Steve.

Our experience with Charlie for handling our new home loan was truly exceptional! He is very…read moreknowledgeable, helpful and is very efficient! Our loan was closed in less than 30 days and we were able to move into our dream home just in time for summer!

Cross Country Mortgage (Wooster): My loan officer, Crystal, out of the North Market St, Wooster,…read moreOH, Office is the absolute best! She worked tirelessly, providing me several different options so that I may choose the best option for me and my family. Crystal is friendly, smart, and explained everything in detail and clearly, so that I could understand everything that was taking place each step of the way. She made me feel like I was her only client and her number one priority every single day. In moments I felt stressed about the home-buying process, her friendly and kind disposition calmed my nerves and helped me stay positive through things that were unrelated to the mortgage, but were part of the home-buying process. She always gave the best advice and I will be using her for all of my mortgage and refinance needs for the rest of my life! As well as my family and friends! Thank you, Crystal!