Generally this practice is very good. Dr Crawford has always been careful to listen , and seems to…read morebe a very good Dr. Since he may retire soon , but no announcement on how soon, it is good to see other MD s in this practice. The office & nursing staff is also very good, and so is the Counselor /Therapist . All very good.

Dr. Corley is one of the most amazing souls that I have ever met in my life! When I come to…read moreappointments with her, I always leave feeling as if she truly cares about me and will do everything in her power to help me get what I need. I'm NEVER rushed and there is absolutely NO ONE who will ever being to compare to the type of one-on-one care and treatment she provides. I trust her with my health 100% and as long as I'm in Charlotte, I'll never go to anyone else.

The billing representative or office manager is a crook who charges patients a balance that was…read morealready paid and documented via an electronic and paper receipt. I've contacted her over 20 times and left many voicemail messages over the period of 2.5 months and the issue still is not resolved. They have not returned my call at all. Terrible billing and communication practices, also no follow through on correcting their billing errors by submitting a claim using the correct billing code. Do yourself a favor and DO NOT choose this sick place as your medical provider!!!

UPDATE: I moved my kiddos to Matthews Internal Medicine now that they are too old for their…read morepediatrician. The staff took great care of them! Courteous, super efficient, and friendly. I have had no office who has done a better job than Matthews Internal Medicine in communicating with me. EXCELLENT! I highly recommend! As a patient, I was more than pleased with the high level of service. The entire practice -- every one there -- was courteous and efficient. I was able to quickly get an appointment and, once I arrived, I did not have to wait long.... refreshing! I was even more pleased with the level of care given by Dr. (Eugene) Sangmuah. He listened (that's important!) to my concerns and provided help accordingly. The office was able to provide an Xray on-site (very helpful and appreciated). Dr. Sangmuah called soon after the appt. with recommendations. I will not only be back, but my entire family will follow me there. Excellent!!

I've been a patient at Cotswold Family Medicine since I moved to Charlotte in 2003, and I can…read morehonestly say they've been consistently excellent for over 20 years. Dr. Taylor is absolutely amazing--knowledgeable, attentive, and truly cares about her patients. The entire staff reflects that same level of professionalism and kindness. You're always greeted warmly, and the office is clean, organized, and well-run. One thing I really appreciate is the efficiency--there's rarely a long wait, and they do their best to work you in when something comes up unexpectedly. That level of care and consideration goes a long way. I've also seen Dr. Anderson for sports medicine, and he was just as great--thorough, professional, and easy to talk to. Overall, this practice sets the standard for what a primary care office should be. If you're looking for a PCP in Charlotte, this is it. 10 out of 10--highly recommend.

I thought when they lost Dr. Ebe, I thought I was going to have to find another doctor. But I had…read morean appointment with Ellen Grear, and she is phenomenal. I will only see her now.

I can't begin to express how thankful I am for everyone who works here. Between the ladies at the…read morefront desk and the doctors and nurses at this practice, they have all been amazing. If you're looking for a OBGYN I HIGHLY recommend Dr. Danner and/or Dr. Hauschka. Dr. Danner is my primary OBGYN who also delivered my first baby and Dr. Hauschka was my surgeon when I lost my second baby. The way Dr. Danner and Dr. Hauschka helped me though the loss of my daughter couldn't have been done any better. They went out of their way to help me and made sure I knew they cared. This practice truly feels like family to me and they take time to get to know you and actually know you, not just some random notes written on a piece of paper. If I could give them a million more stars I would.

rude girl on phone whoever it is. just asked a simple question and i was so polite about it…read more responded rudely. go to hail

Dr. Larsen is retiring, and the replacement is Dr.Ho. first…read morevisit with the new doctor, was for a diabetic checkup. everyone knows a diabetic check up includes an examination of feet, as they are a special concern for Diabetic patients. the new doctor made me come in to reissue a Lyrica prescription Dr. Larsen has approved for over 5 years. Incidentally, Lyrica was prescribed because of neuropathy in my feet. He listened to my chest and complained about his previous Employer Novant Health, no standard questions, no foot examination. it was hard to decide to leave this practice after over 20 years, because doctor Larsens assistant, Aja, was equally as competent as Dr. Larsen. Best wishes to Dr. Larsen, but the practice is suffering without his guidance

Dr. Larson and his team are great! He listens to my concerns and acts on them! The front desk staff…read moreare really nice and efficient. I also take my 8yr old here and the phlebotomist done a wonderful job with him! I've never had a problem getting through to the office or having a nurse call me back with my concerns. The medical assistants are sweet AND my prior auths have went through smoothly. Rx have always been submitted in a timely manner. They even mailed me lab results! Not sure what much you could ask for in a doctor's office! I love it here and recommend 10/10. The previous reviews below seem to be more of a bedside manner "issue", BUT I CHOOSE EFFECTIVENESS AND EFFICIENCY when it comes to my care any day!!!

I was a new patient seeing Dr. Deering, i had a very good first visit with him and his Assistant,…read morehe spent time with me which is not the norm and went over my lower back history and what i had previously had for care and also what he suggested for me and i went ahead and scheduled injections, there was a wait to get in for them , i will start my first one this week and looking forward to getting better, i have been impressed with the good care i have received with Novant and would at this time highly recommend them.

What I find disappointing is that yall were going off an old MRI when I first came to your office…read moreand refused to listen to my concerns and just dismiss it. No one would order a new mri or consider it. I have been seen by a neurologist for my loss of feeling in my legs and pain. After the epidural I even mentioned to him I was losing control over my Bladder and still Dismissed. It appears there had been a change since my last mri which was in 2021/22 he was going off of which I knew because I got hurt after that last mri and knew I ruptured a disc but again no one would listen. When he said we could follow up as needed I figured it would be to allow me to come in for a shot when pain was at its worst. So that's why I reached out. Just to be told to go else where because you do not feel there is more you can offer. What you could have offered was an updated image. MRI with Dye or without. You could have offered another injection or steroid injection. I just wanted to write back to this office because you have failed at your job. When cases are complicated you just continue to push patients aside. Your office is why the system is failing us. And I just wanted you guys to know you have failed me. Whether you give a crap or not, I wanted you to know.

My kids have been patients of Dr. Satterfield since 1998 and 2002. We hope he doesn't retire before…read morethey age out of his practice... it will be major adjustment to switch to an adult medical practitioner. We hope he will refer us to someone that they can easily transition to.

I feel like this office isn't getting enough good reviews. I have been taking both of my sons here…read morethey were both. They are now almost 3 years old and 4 years old. If you decide to bring your child here I HIGHLY recommend Dr. Sullivan. She is amazing. She takes her time every time, listens to all your questions and concerns, gives great advice, doesn't ever try and rush you out, and makes you feel so loved and cared for. My kids love her too! I wouldn't ever want to take them to anyone else. The nurses here are amazing as well and always give the best experience. You can tell they love working with kids and last but definitely not least, the front desk staff. They are so nice and loving. They know my kids by name without even looking at their schedule. They're so friendly and work hard up there.

Very clean facility and all of the nurses from the front to back in the ER rooms were friendly and…read moreefficient. Arrived around 730ish and left around 1030pm. They do take a while but of course they move swiftly and as fast as they can. Nurses were very understanding and listened to any and all concerns I had. They have plenty of parking and I prefer this ER over Matthews as it seems less busy.

Nurses were outstanding and all the PA's were great. The place is so big that it feels like the…read morewalking dead (deserted ). But very nice