Tim and Robbie remodeled our kitchen and hall bath. We have had so/so experiences with remodelers…read moreand contractors in the past, and we were apprehensive coming into this. However, we found Tim's crew is courteous, respectful, and clean. which made the process much easier on us. Also the work is impeccable. Tim is very knowledgeable about building codes and carpentry which helped guide us through the process, and he works with Kitchen's By Amy for cabinets and hardware. The process was smooth and easy. We are very happy with our new bathroom and kitchen, and we will not call anyone else for remodeling projects for our home.

We had total kitchen and master bath redo. Tim and his team were a pleasure to work with…read moreconsultation through final product. His team and the sub contractors were all very professional. Appreciated Tim and teams' ability to adapt and pivot keeping the project moving smoothly (think city inspectors not showing on schedule) and our own wishes / tweaks as the project moved along). As well, if you choose not to vacate during renovation, the team has awareness and sense of ownership in keeping your home clean at end of day. Would certainly recommend their services.

We are highly impressed with the custom contracting and restoration crew. Stephen was beyond…read morehelpful and curtoeous with restoring our home . Our families work schedule is far from ideal but Stephen and his associates we're more than accommodating . Our home looks like a model home thanks to them . Absolute show stopper !!! We will be using them again and again ! Great service and honest work !

Excellent job done! We hired Custom Contracting to do home repairs and to paint the entire house…read moreexternally (3 stories). Stephen is a true professional who was prompt, reliable, and cared about the QUALITY of his work. We got 3 estimates before starting the job, and his cost was fair and in line with the other two. We are so glad that we selected Stephen with Custom Contracting. We highly recommend him.

We were very happy with the interior painting done by Junior (and his team). He is very skilled,…read morecourteous, and does quality work. He kept us informed of his schedule, and made adjustments as needed. We would absolutely use him again and recommend him to others.

Mr. Junior Green painted my dining room yesterday and did an absolutely wonderful job! He was…read moreefficient, courteous, and very professional. He didn't make a mess (like I do when I attempt to paint a room), so there was no cleaning or retouching to do. I have a few upcoming painting projects and I absolutely will ask Clean Hands to complete them.

I had an addition put on my house in 2016. On Tuesday (03/26/19), I had a problem with the sump…read morepump and contacted North Carolina Exteriors since it's under warranty for ten years (I have documentation from North Carolina Exteriors verifying this). The young lady that answered the phone told me the pump would only have a one year warranty. Once I told her I had the documentation they gave me with a ten year warranty, she asked me to email what I had to her. I did and, after a week of email exchanges, I am still unable to go home because I cannot use any water. Here is the information on some of the email exchanges: I sent two documents from North Carolina Exteriors with the warranty information (labor and manufacturer) they gave me when the project was completed. Apparently, they didn't have it or didn't want to be bothered with looking it up. They responded with giving me the name and number to the plumbing company they used to install the pump. I called the plumbing company and was told I called an incorrect number. I emailed North Carolina Exteriors to ask if they could contact the plumbing company because the number I called was incorrect. I also specifically told them that the pump is exposed and I can't use any water. They responded by telling me to look at the pump so I can let them know who the manufacturer is. So, all this time, they had no idea who the manufacturer even was... I checked the pump and sent a picture of the plate on the pump with all of the information she needed (company name, model number, serial number, etc.). I also sent a picture of the exposed pump. (more email exchanges - a couple I had to follow-up with to get a status because I didn't hear back) On Wednesday, they emailed me stating, " The owner of the company is out of the office till Monday. When he returns he will meet with a plumber and see what he says." This was my reply: I am sure the owner realizes that I am unable to use any water (shower, restroom, laundry, dishes, etc). His expectation that I wait almost a week just for him to speak to a plumber is unreasonable when he, or someone else, can easily contact a plumber over the phone to get this resolved as soon as possible. Please let him know that, while I am not expecting him or anyone else, to drop everything for this, I do not understand (or appreciate) getting the runaround to the point where I cannot even be given correct information about who is supposed to fix this. It is very disappointing to be treated this way after the completion of the addition. Customer service and good business practices are not supposed to end once construction is completed. Please advise him that I would like a response ASAP to my previous email questions. I am trying to be as proactive and helpful on my part, but I cannot do that without getting the answers I need. I got no response to this email and had to follow-up the next morning for a status. I then heard directly from the owner, who said he was sorry this was happening. He also said he was out of town and would be happy to look into this when he returned next week. He suggested I pay out of pocket for a new pump and labor (I am responsible for labor, which is fine). If they had given me any accurate information or decent customer service up until this point, I might have done that. But since I have no faith that they will come through, I am not going to pay out of pocket for anything that I am not supposed to. Email exchanges after this are with the manufacturer and the company that supplied the part. They were both very helpful. I contacted a plumber I know is trustworthy (he's done work for me before) and am waiting to hear back from him as to when he can fit me into his schedule. I wish I could say I trust North Carolina Exteriors enough to use a plumber they'd sent, but (for obvious reasons) I haven't felt like I can. It is now Saturday and my level of frustration is growing. I have been out of my home for almost a week with no resolution in sight. Had North Carolina Exteriors given me the correct information for who to contact at Liberty, this might have all been taken care of by now. I really believe they should have contacted Liberty themselves to handle this, but that's just another instance of their poor (and uncaring) customer service skills. Also, for them to give me incorrect warranty information (more than once) is unacceptable. I have a document from North Carolina Exteriors saying the pump is covered for 10 years. They told me over the phone that it's covered for one year - until I sent them the documentation they sent me. When I contacted Liberty, they advised me that it's covered for 3 years and is still under warranty. So, once they have completed the project, you're on your own. And don't bother trying to be as helpful as possible by doing their jobs (administratively, researching information, making phone calls, etc). They don't appear to care one way or the other.

CAVEAT EMPTOR!!! The…read moresupplies were supposed to be delivered all on Friday before the job started on Monday. They changed the delivery of siding material but failed to tell me about the change so I waited around to make sure of the placement of material. When I called the home office and talked to them, they admitted they forgot to call me. The initial Project Manager was lousy and pathetic. He didn't show up when he said he would on two occasions and another occasion he called 3.5 hours after he was supposed to show up to say he had got tied up at the office and wouldn't make it. There was not enough supplies delivered to complete the job and the workers had to stop the job until the next day when the rest of the supply was delivered. The deck was not installed according to the contract. The deck was supposed to be installed 3.5" below the screen line but was installed flush to the existing screened in porch. I called and submitted a concerned and wanted to talk to management about the numerous and major shortcomings of the Project Manager. I was contacted by the owner the next day and was told that this person would no longer be working for the company in three days. The owner apparently knew that this person was leaving and did not monitor his performance properly. I informed the owner during this phone call that I had at that time 3 pages of problems that had occurred with the Project Manager. The owner assured me that a new Project Manager would be on the job the next day. The next day I showed the new Project Manager the problems left over to include the deck being improperly installed. The owner discussed a solution to the deck being installed wrong and we agreed to a simple fix. The next day the owner tried to blame inspection concerns with the reason why the door and lattice strips could not be completed, when the remaining issues had nothing to do with what the inspectors found wrong. The second Project Manager said the screen, door and detached gutter could all be fixed in 2 hours but he had other jobs to go to and left. No one showed back up until the afternoon of the next day. No sense of urgency to fix the problem. The two Project Managers and deck worker tried to convince me that a temporary railing could be installed just to pass inspection and then the railing removed after the inspection. I asked them if this was legal and they said no but is common practice and that the railing would have to be reattached to the deck when we went to sell the house. At the completion of the project the owner sent the Project Manager over and told me that the owner had texted him and that I was to give him a check for the completed work. i called the home office and ask them if they accepted a credit card for final payment and Sandy said "yes" but the owner said he wanted a check to complete my payment. No apology was offered during any of this process. The good: work is of the utmost quality and the owner did give me a 10% discount for the trouble but only after a colorful and lengthy discussion. They did do staining around areas of the deck that was bare due to removal of existing stairs. In conclusion, I now have four pages of concerns and items that caused a delay that could have made this project a simple and painless process. Yelp is welcome to contact me for this information. I do not feel that this company treated me as a valued commodity.

After a couple of years, the shower pan that Bobby installed, failed. A leak detection company…read moreinvestigated the issue: a waterproof membrane was not installed beneath the shower. This resulted in larger damages including mold and rot. Waterproofing is the basis of installing a shower. This is unacceptable, do not hire!

Called to inquire about a bathroom remodel. I asked a lot of questions about cost, materials, and…read moreso forth. Made appointment to have Bobby come out and give us a quote...he was a no call no show. I tried to call him; however, no answer. Took off work early to met this guy and got stood up. Would rather know now how he runs his business before I give him money. UPDATE: Bobby called me today to apologize about missing our appointment, for that phone call I give him and is company 5 stars...he takes his company's feedback seriously. We have rescheduled and are starting over with a clean slate. Thank you Bobby. UPDATE: Thank you Bobby for coming out today and discussing our remodel, we look forward to working with you.

Jonathan and his team have been our go-to contractors for all sorts of home improvement projects…read moresince 2016. They did a major renovation for us in late 2016 (including new kitchen, taking walls down in an upstairs bedroom to make it an open space, installing installing railings, painting and more), and have followed up with several additional projects over the years - a new deck and patio with fire pit (2018), master bathroom renovation (2019) and installation of interior doors to add separation for an additional office space (2020). All of the work looks just as good today as when it was newly completed. Jonathan closely supervises everything that's done to ensures that it is a consistently high quality at a very reasonable price point. If we need to do additional work on the house, I won't even bother looking elsewhere - Jonathan is reliable, does great work, is flexible to accommodate changes and requests along the way, and is really just a pleasure to work with. I would recommend him for any home renovation project!

I've used Stafford Construction on several occasions for my medical office and home. The owner,…read moreJonathan, is very knowledgable and offers great options. The work he has done for me has been top notch, completed quickly, and always for the quoted price. He can do a small job or large and both are done with the same attention to detail! I highly recommend his service!

Terrible service after the sale. I had many problems that were impossible to tell the day I moved…read morein since it was a brand new house..After moving in I noticed 7 different electrical outlets that did not work because they were wired improperly by ECIs electrical team. We also had several plumbing problems that did not arise until after we moved in. ECI has ignored all request to repair. It has not even been a year and we have drywall separating at the taping seams..ECI ignores all request to repair. Flooring is buckling and creating a tripping hazard. ECI ignores request to repair. Other issues went unresolved all within the 1 year new house warranty which ECI ignores.. ECI was almost 4 months late on the promise date to take occupancy. I found out 2 days prior to moving in that these delays were caused by ECI. Doug and ECI kept blaming me for making changes..I found out it was not my changes that caused the delays. Its was ECI not filing the proper paperwork with the inspectors.

Great service! Don't let Blue Sky Remodeling or any other of those guys fool you, this guy is the…read morereal deal! I called Doug for a free estimate to help me with a friend's kitchen remodeling project and he knew his stuff. Great guy for any of your home remodeling needs!

It is a GREAT satisfaction every time I am able to find a contractor that I feel I can trust and…read morethat I know I will be calling for many, many years. The owner Sotero responded to my request for quote very promptly. I hired his company to clean my gutters. He promised to arrive at 9am on a Saturday and he arrived at 9 am sharp ! He did a fantastic job, he climbed on the roof and made sure not only the gutters were clean but the entire roof. He also blew all the leaves on my driveway on my walkway, left everything looking really nice !! He even cleaned the gutters and blew the roof on my backyard shed. He even noticed that there was a small hole on my roof shed and he repaired it without me even asking !!! Furthermore I can tell that he is very knowledgeable about roofs as he was able to give me a lot of advice about how to properly take care of my roof. Finally the price was very reasonable. I'd rather support a family business that one of those large companies that will end up subcontracting work to someone else. So I will be calling Sotero for all my roofing needs ! ( now if someone knows a mechanic that is reasonable and that you can really trust, let me know please..... lol ).

Sotero Ortiz is your man! He was the only place from six or more that took me up on the offer to…read moretxt me. As a result he got photos of the damage and sent me a real estimate within minutes. He uses a service to send real estimates and invoices. He takes multiple forms of online payments. He showed up before 8am the next morning to start work. I had severely clogged gutters that he cleaned for me. He took, and sent me multiple photos of his before and after work before he even left my property. Everything was handled online, I never even met him in person. All very quick. His estimate was the lowest. Yes, I paid more because of everything he did and how efficient he was.