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    Ellen Yauk Physiotherapist

    5.0 (1 review)

    Services - Ellen Yauk Physiotherapist

    Physical therapy

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    13 years ago

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    Equilibrium - Soap Rebel

    Equilibrium

    4.9(9 reviews)
    1.0 km

    It took a few tries to find a massage therapist at this practice that could provide the deep tissue…read morepressure I need, but I did eventually and have been happy with the services received since from that specific therapist. However one thing you should know if planning to come here, is that they regularly increase their rates - going from $110 to $118 to $125 per hour for massage services in less than the 18 months I've been coming here. Now keep in mind, I understand inflation, increased costs, etc... So its not the price increases I have as much issue with (although the frequency seems extreme especially given the fact my insurance coverage hasn't increased in that time)... My main issue is the fact that they increase their prices with ZERO communication being sent out. So one month the price is one thing and then you come in for another scheduled appointment and suddenly they start charging you a higher rate without a word of mention. It wasn't until after I tapped my card for payment that I noticed the increase. In what world is it not standard practice to inform customers - especially if they have services booked - that the prices are increasing? A simple email would solve this problem but instead they just assume all is well and leave it to the admins at the front desk who have to deal with explaining it after the fact? Lucky for this place I like my current massage therapist - because their ethical business administration practices are seriously lacking.

    Splendid way to spend our first day in Victoria after traveling most of the day before. Very…read moreprofessional and oh so worth it!

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    Room 2

    Ellen Yauk Physiotherapist - physicaltherapy - Updated June 2026

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