If I could give less than 1 star, I would.
I went to Elverys last night to purchase an Elliptical machine for home use. It's my first time purchasing anything like this so I wanted to ask a member of staff about delivery, setting it up and just a recommendation between two different brands.
My boyfriend tried to approach a male member of staff who was at the shoe section. The staff member looked at him and walked away to talk to another female of the staff. They were both being very unprofessional.
So, I decided to go to the counter and asked another female member of staff to help me, she was very good and said she would ask one of "the lads" to advise me. When she went over to him, he was the guy mentioned above. He outright refused to help and she had to walk back to her counter and find someone else. She looked visibly upset.
Finally, another member of staff helped us but she was inexperienced about these machines and seemed annoyed at what had happened.
We left the store, didn't purchase and I will gladly take my money elsewhere due to the poor staff service. read more