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    Emerald Lake

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    5 years ago

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    Ask the Community - Emerald Lake

    The Meridian at Punta Gorda Isles

    The Meridian at Punta Gorda Isles

    (4 reviews)

    I want to acknowledge that we've had numerous positive experiences at The Meridian, particularly…read morewith the memory care unit, where my mother constantly expresses her love for the care and environment. It is crucial to ensure the safety and well-being of all residents and staff, and sometimes that requires difficult decisions regarding individuals who may pose a risk to others. With over 32 years in the healthcare field, and leading large Emergency Rooms, I understand the complexities involved in caring for individuals with challenging behaviors. There are compliance regulations mandated by AHCA (Agency for Healthcare Administration), Florida's regulatory body for assuring the safety of patients and residents in all facilities who care for patients/residents. I encourage anyone reading this gentleman's post to not let negative experiences by one individual overshadow the positive aspects of The Meridian. If a resident harms another resident or healthcare team member, they must take action and assure this resident receives age specific care they need in facility capable of handling the aggressive/impulsive behaviors. I'm thankful the Meridian team took action in this case to keep my mother and the other residents safe. While they strive to create a nurturing environment for all families, they are always looking for ways to keep the memory care residents engaged and safe; go see for yourself, you won't be disappointed.

    Totally understaffed and misleading! Full house in memory care yet not enough care partners…read more Residents keep falling and pulling the fire alarm! They have also had multiple elopements from memory care! Plus, there are times when there is no nurse on the night shift! Residents that push their call buttons after falling and they wait on the floor for at least 30 minutes for a care partner to show up! The kitchen is run poorly and the food is horrible. Chilli as a "special" dinner item is so cheap!

    Grand Care Assisted Living - Logo from their website

    Grand Care Assisted Living

    (1 review)

    Cannot say enough good things about this facility…read more I contacted Pam at Grand Care Assisted Living when I was searching for a location for an elderly relative to live. He had been in a skilled nursing facility previously, but was receiving sub-par care there. Pam was quite helpful; although this location is listed as "assisted living" rather than "skilled nursing," Pam questioned whether this relative really needed skilled nursing. After speaking with her for a bit, I realized she was right. This relative simply needed a change of scenery, a smaller facility in which to live, and one that would keep an eye on him. We made arrangements (along with my brother) to have Pam evaluate our gentleman relative at his then-current location and scheduled a visit to Grand Care while I was in town. Immediately impressed with the actual location: easy to access, one-story, small, pastel-painted and beautifully decorated rooms, multiple amenities and staff that has worked here for years. Cost quoted was quite reasonable. We made arrangements for our elderly relative to move here as soon as it could be arranged. The improvement in this relative's demeanor, health and outlook on life skyrocketed. Where he had been withdrawn, irritable, refusing to eat and in pain (he had multiple falls in the skilled nursing facility), within weeks we saw an extremely positive change. He's eating, socializing, exercising, moving more freely, no longer in pain and has developed multiple friendships here (both among the staff and other residents). Absolutely heartwarming for us to see such a marked improvement. This is a small facility. It is more of a home-like setting rather than an institution. Staff is wonderful. Pam remains a great communicator and motivator. Her handling of the residents in the aftermath of Hurricane Ian was stellar. I've interviewed and seen my share of home healthcare and assisted living facilities. Some are downright despicable, presenting either sanitized living space and/or caregivers that demonstrate little compassion. Grand Care Assisted Living is, in my opinion, top notch and probably one of the best locations for assisted living in the area. Highly recommended, as the the care that my elderly relative is receiving is nothing short of remarkable, and the transformation in his outlook, health and attitude has been extraordinary.

    Emerald Lake - retirement_homes - Updated August 2026

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