Utterly unreliable when I attempted to rent from them in 2023. I had rented successfully in 2019,…read morebut last year I was told that a power chair can't be booked more than a month in advance; then when I called I was told a week in advance; at the last minute was told that nothing was available. Never again.

From the owner: We provide equipment & Funding for Wheelchairs, Hospital Beds, Stairlifts, Ceiling Lifts, Patient…read moreLifts, Mobility Scooters & Power Wheelchairs.

Friendly well informed owner who has many items in stock but if not in store, item can be ordered…read moreand received the next day. Merchandise is best quality at very competitive pricing .

From the owner: Medical Supplies and Home Healthcare Products.read more

I've been a client here for a long time and will be here forever…read more This is a family run businesses that has a loyal following because they take care of your needs and then some. I've got shoes, socks that helped me when my job made it that I had to stand all day and now that I am seated they helped me with a back support that helps with posture, It's a great local business.

From the owner: Custom orthotics Compression Socks Stockings…read moreTENS units Pillow Back Wrist Braces Shoe Insole Great selection of shoes sandals

I have been to this store twice in my life. The first time was over a decade ago when it was called…read moreShoppers Home Health Care. Some Shoppers Drug Mart (SDM) stores have a home health care store that is separate from the drugstore and is often next door. It appears that these home health care stores have been rebranded and are known as Wellwise by SDM. After my doctor's appointment, I was in need of a wrist spica splint for my slightly swollen wrist and irritated thumb. My go-to drugstore did not carry it. I visited the SDM at highway 7 and Warden. I got a helpful pharmacist who said that he only had a finger splint. He recommended visiting this Wellwise store. He pointed me into the right direction. The store is two doors down from SDM, which is next to T&T. On a Saturday, the parking lot is super busy with folks who cannot back out of parking spots to survive. After seeing a woman take her sweet time backing out and leaving in front of me, I swooped into a spot closer to CIBC and walked over to Wellwise. I saw the splints at the back of the store. Never having worn one, I had no idea which one I needed. I lined up at the front and a female staff member was great helping me out. She recommended the longer wrist-thumb splint. She gave me a medium to try. It fit, but I needed something larger. The one that I settled for is black with red trim, which reminds me of my high school colours. The other one that didn't come in a large was all black. I tried the former on and it was comfortable considering how crazy it appeared. It looks like a mini straitjacket. I had a prescription, so the woman took some time to create an official receipt for me for my claim. She was great. My local pharmacy gave me a photocopy of my prescription, which was faint. I helped the woman with my address and phone number, as they were difficult to read on the prescription. This woman was thorough. She wanted to make sure that spica splint on the prescription was okay for the splint model that I was about to purchase. She checked with her colleague and it was all good. Yay! I paid with a debit card. There is no tax on this type of splint. You can also use your PC Optimum card here to get points. Bonus! I thanked this woman for all her help. I walked out with my new splint in its box. I am probably different when it comes to looking forward to wearing a splint. I simply wanted some relief and help. I got to my car and immediately put it on. I've had it for almost a day now. It's comfortable to wear. I drove fine with it on. I do need to adjust how I type, which keeps my left thumb off the spacebar. I like it. I slept well in it. I also feel like I have superpowers with it on, but I don't! I had excellent help getting a wrist-thumb splint. I got great care and customer service. I also learned so much about splints. It was quite the crash course to find one that suited my ailment. I hope that I don't need to return to this store, but know that you are in good hands if you do need something here. (202)

The service at this store was above & beyond what you would normally expect! The staff were very…read morefriendly and very helpful. I love purple and they managed to hunt down a purple walker for me!! I didn't even ask them to do it. They just did it to be extra nice which I really appreciated!! Thank you all again!!

They need to update their website they no longer do rentals…read more plus, their staff are very rude Don't waste your time going there

i have shopped here in the past but will never return nor recommend this store to anyone. I…read morereturned a heating pad the day after I purchased it. I was told when I bought that there was no return unless it didn't work. the heating pad has 4 temp. settings...warm, low, medium, high. I had put it on the highest yet the heat was not that great. The pad was tested and manager told me the heating pad worked and refused to refund and kept on insisting I said it did not work. I corrected her several times when she insisted it worked but that I had said it did not. i repeated to her that at no time did I say it did not work but that the heat amount on high is very low. if it is that low on max I asked her what amount of heat is given off on low and medium.? She chose to ignore the question but just kept on insisting that I said it did not work...which I never ever did. She told me that it is the heat level set up by the company. i then suggested since others have complained about the same issue maybe she, as the manager, should contact the company to add a sticker on the box " minimum heat emitted on max" or at least have one heating pad available for customers to try. Maybe that would make customers the priority.

I want to show my gratitude to the staff at HME. They have been amazing…read more My mother needed a new hospital mattress for her bed frame which we also got from HME and they went above and beyond and exchanged it very quickly just before New Year's Eve. They understand the urgency of having a comfortable proper bed for an elderly person. They really care and have a lot of knowledge about their products. A special shoutout to the incredibly kind Shereza Yusuf who worked so hard to get us the products very quickly and Natalie Wood- Anderson. Great team work. Shereza even came out to mom's apt ( full distancing and PPE) and checked the other bed and recommended this one. We were so touched by her kindness and her patience. She gave us lots of wonderful advice and suggestions. Didn't try to upsell us on anything. Was more concerned about the patient's needs. Even their delivery guy Danny was so cordial and patient and kindhearted. What a wonderful staff! And Nat, too! They also were very communicative , explaining things via emails and before each delivery, someone would call us and give us a delivery window. Very reliable and efficient delivery service. In this difficult time in our world with so much tension and stress, it is such a pleasure doing business with these people. I would recommend this company to everyone! Thanks everyone!

If there is a mistake to be made these people will make it. They sent my equipment to the wrong…read moreaddress, and when I told them of their error they said they would correct it, and next time brought more equipment to the wrong address again! They have a surly telephone receptionist, don't deliver the day they say they will, and call back and leave phone messages with wrong information but don't leave their name or extension number. HME's accounting department is a total mess. They never bill on the same date each month. What company bills twice in a month, then not for 5 weeks, then twice in a month again? Total chaos.

My partner has been struggling to find a proper sleep mask for his BI-PAP machine. We went here to…read morelook at a couple of their mask options and the woman working was horrible to us, right from the moment we walked in. Her tone, her demeanour, everything about this woman. My partner and I left without getting his mask, because there's no way we're giving them our business. I don't recommend going here at all.

Yesterday I was at the Orangeville Ontario Home Health Store. I needed several items and the…read moreladies that served me were very helpful. I have always found all of the staff in this store knowledgeable and very helpful whenever I have been there. I definitely give them a 5 star google review. Gail McIndoe