Move across 4 states went great. EJ and Gino were very polite and professional. I highly recommend…read morethem!

My experience with College Hunks Hauling Junk & Moving was extremely stressful and devastating. I…read morepaid for a full-service move, but key services were not completed, the cost exceeded the quote, and the overall handling of my move fell far below expectations. I hired this company because I needed help with a full move, including packing and assembly. My quote was around $2,900 and included services that were not actually completed. They did not pack my home as expected, leaving me to continue packing during the move, and despite those services not being done, the final cost ended up being even higher than the original quote. In addition, the move was delayed by a day and a half. On the morning I was expecting them, I was actively communicating with someone managing the move and had already provided my gate code. He later claimed I missed a call from headquarters, but I was under the impression that I was already speaking with the appropriate contact. Despite being present and in communication, I was not moved that day. I was also told they were closed on Sundays, which was not accurate, and I was unable to get additional boxes when I needed them. I had clearly communicated that I needed the remaining items packed, but that was not done. The move itself became chaotic. Their truck broke down, the move dragged on for hours, and my belongings did not arrive at my new home until around 9:00 PM. The movers were at my home until approximately midnight, and after all of those hours and the amount of money I paid, my home was still not livable. Nothing was assembled or set up in a way that allowed my family to even sleep there that night. Instead of being able to settle into our home after a professional move, I was left in the middle of the night trying to figure out where my children and I could sleep because the house was not functional or safe to stay in. Boxes and furniture were placed in ways that blocked hallways and access through the house, with heavy items stacked on fragile ones. Items were placed randomly instead of in organized rooms, leaving me unable to find what I needed, and the garage was filled to the point that I could barely function in my own home. All boxes were labeled as well. One of the biggest reasons this was so upsetting is that my daughter was recovering from ACL and meniscus surgery. I specifically needed this move handled professionally so we could have a safe, accessible living space, but instead we were left navigating around piles of belongings and blocked areas. Assembly was also supposed to be part of the service, but it was not completed as expected. Beds and other necessary pieces were not put together, leaving us without the basic setup we needed after a major move. Because so much was left unfinished and disorganized, it took me three separate trips and extra help to complete my move. It was a total of six hours driving time back-and-forth, but that doesn't count loading the cars and finishing a move by myself, and it caused me to miss two full days of work. I understand that unexpected problems can happen during a move, but what matters is how a company responds. After explaining everything that occurred, I was told they would not provide compensation or a refund adjustment, despite the incomplete services and the condition my home was left in. This was not simply a move that "didn't go perfectly." I paid a significant amount of money for a professional service so my family could transition safely into our new home, and instead I was left overwhelmed, physically exhausted, and still dealing with the aftermath. I reached out to the company and they refused to take any responsibility or compensate me for services i did not received and making this one of the most stressful experiences i have ever had moving. as a solo mom with an injured daughter and two small children, it will take me weeks of not months to get things livable.

We contacted VIP recently and were able to arrange our upcoming move very smoothly. He was quick to…read morerespond and has a great can do attitude. I'll update the review after we move, but I feel confident it will be great.

VIP Moving did the impossible-they made a move very pleasant. For once, I could actually focus on…read morethe hope and dreams associated with relocation rather than wondering if my stuff would arrive at all and if so, in one piece. It's revolutionary stuff here. I'm still reeling. Their rates are extremely reasonable, the communication prior to my move was prompt and clear and the crew did everything they could to ensure that my move was seamless and easy. They were totally cool about my moving pod being dropped off about a block away from my apartment due to some issues with the pod truck being too tall for my parking deck's height restrictions. All of my furniture was arranged carefully to ensure it would arrive without being damaged and to maximize the space in the Pod. Since they charge by the hour, they encouraged me to just pack whatever I could (I was, uh, kinda dragging with the stuff clearance) in bags and boxes as they carried it all out. My apartment was cleared faster and my Pod could carry more because of the movers' careful placement and arrangement. Y'all, they even wrapped my TV and put it in my car for me so it could be driven safely to New England. They were that good. Their crew was also super-friendly, polite and had a great sense of humor. They were cracking me up even amidst the stress of moving. You can't do better than VIP Moving. After several moves, I can say that this is the best moving company I've ever worked with. They made the end of my time in Little Rock just a bit more sentimental even, as I had a little extra time to think about what Little Rock meant to me because of their help. If you need a mover, hire them now.

Had them move things out of a storage building. They broke a glass in a big picture that I had…read more Their fault due to their worker. Told me to file a claim and have the glass replaced. Then say they only pay .09 a pound for damages the picture was scuffed really bad from the glass breaking. $900 down the drain.

The group went above and beyond with moving all furniture no matter how heavy. There were some…read morethings that popped up and they handled the surprises well. They overestimated the quote so it was nice to pay less than expected- the price was well worth it.

Truly a professional group of movers. Fast, friendly, careful & caring. They made moving as stress…read morefree as it could be. They followed instructions & when I came up short, they came up with great ideas on furniture placement at the new place. These are now my go-to guys for the heavy lifting & moving. A big thank you to Matt & crew for the amazing job that they do.

Does not have own trucks uses rental truck. When we asked for DOT number and Insurance he suddenly…read morewas booked and could not move us even though he previously was available. Avoid them.

We had furniture moved from our home to a storage unit. The 3 guys were very careful, responsible,…read morerespectful and friendly. Excellent company. Very competitive in pricing. Great customer service. We have used this company twice and will using again soon.

I have never recommended a mover until now! Prompt Moving has the hardest working and good natured…read morecrew you've ever seen. They were polite, professional, and did an awesome job. They loaded our entire huge home in 4 1/2 hours! It was amazing. They unloaded at our new house in just 3 hours, and put all the beds and furniture together. Not one thing was broken or damaged. They put everything exactly where we asked. This is the first time we've ever been happy with a mover and we wholeheartedly recommend this Prompt Moving!

Prompt and dependable. Fair price. Good communication and well packed. The loaders were working…read moreconstantly and did a good job of not damaging any furniture nor glass.

Do not hire this company- they were not responsible- did not show up when they were Supposed to abs…read morewould not return calls or text- next day they damaged the sofa and will not respond to calls or texts or emails- I suppose the next step is small claims court-

They were on time, skilled and did not hurt my belongings. Worked as fast as the work would allow…read more Strong guys. Highly recommend

Absolutely the WORST movers I have ever used. The movers broke an antique mirror and then disposed…read moreof it to hide it from me, actually punched holes in three original oil paintings due to poor packing, actually used a valuable poster as wrapping paper, stole an iPhone and several NHL cards and despite being told my OLED tv would be boxed for protection it was just wrapped in a blanket. On the positive side the owner was very helpful and patient setting up a payment scheme-- i do not blame the owner... but I had the worst, most distrustful movers. The owner needs to screen and train his movers to a higher standard.

They were contracted to move my office to another building last week. Even though I had my items…read moreclearly labeled with taped on tags with my office number, several of my big pieces of furniture ended up in a different office down the hall, so we had to take apart a big desk and large table bring it back to the correct office after they were gone. Additionally, I had a large air purifier for my office that I need for my allergies, and I had put it back in its original box with the filter and taped on clearly marked labels, and they straight up stole it! It's not anywhere in the old office or new office. I paid $150 for it, and it was mine personally, and didn't belong to the state.

Horrible experience with this company. They took way too long from dawn until dusk due to not…read moreenough men for the job, and one man didn't show, they damaged furniture (slit our leather couch), lost a precious heirloom, didn't cover furniture and sweated over everything. Never again.

They were so good. Three guys Worked really fast. Especially Mike who can see how to put it all fit…read moreinto the truck. We used 5 different trips to move. Since we had big house. Highly recommend this company.

Great for small moves with a set per hour charge. I have used for estate sale purchases.read more